Crystal Blue Plumbing Heating & Air

He was there until it was all done and ready to use. He even got a very old shower pan to not leak anymore. Tom is top notch and someone we will request in the near future to continue working on our repair list. A+ in my book!

Larry arrived within 1hr of my. It took a couple hrs for to trace the flow of water through ppipes the house. But he found the source of the leak that no one else was able too and fixed it.

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We had a main sewer line clog that backed up water to all our facilities. After trying to deal with our home warranty company we elected to contract ourselves. It was late evening on Sunday night and it was difficult finding anyone to come out, However Crystal Blue did. Tom was our technician and was great! He explained what he was going to do and provided excellent work. My only minor disappointment was the price, since it was a Sunday night, rates were very high ($350hr), however I understand given the day and time. It was in line with other company's quotes.

Our water heater failed on a Saturday morning - water all through the garage.  A tech from Crystal Blue arrived by 4pm, assessed the situation and contacted our home warranty company.  He advised us of several code issues with the 24 year old water heater, and some items where the warranty company might provide limited or no coverage.  He presented us with three options to replace or upgrade.  And then came back on Sunday and completed all of the work!  We could not be happier with the experience.  The work was quality and they were very professional.  We will definitely call them again.

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The judge ordered in thier favor $805.00. No explanation of why???? I wish I would have gotten an attoney as the judge would not except any of the evidence I had to present except fo the bill of the new plumber and the new plumbers statement. I had pictures, statements from witness, emails, paid checks and so on....... Same with Crystal Blue Plumbing Heating & Air's evidence, as it was handed to the judge but the judge gave it back without more then a "literal" flip of the pages.
Even after the court settelment was paid they sent me more invoices. I have no idea what this company thinks they are doing by modifying the past invoices and sending themto me again...At this point I will just keep sending this over to the police and hopefullthe harassments and any further contact will stop.
Everything I put in this satement is facts I can back up with hard evidence and I left out all the emotional stuff that went along withthe depressing experience. I have all the badgering emails.....I even have a case open with the police to stop the harassment from Tim. I figure at this point, I would leave it up to the consumer to read my experience with this company and hopefully Crystal Blue Plumbing Heating & Air will never treat anyone else like this....If you would like any of the documents to help make a decesion of risk using this company, please contact me...I will forward everything I have!!!!!