LOWES

Horrible service, delivery not performed! Wrong Appliance. Customer service is VERY RUDE!

THEY WERE JUST FINE OVERALL. WE HAD NO PROBLEMS WITH THE JOB WHATSOEVER. IT WASN'T THAT BIG OF A DEAL OR ANYTHING. THEY WERE JUST IN AND OUT WITH THE CARPET.

THEY WERE COURTEOUS. I PICKED THE DOOR, AND IT WASN'T THE ONE I PICKED. THE DOOR GOES UP AND DOWN, AND THE OTHER ONE DIDN'T. IT'S FINE. IT'S MUCH BETTER THAN THE OTHER DOOR. I JUST WANTED A DOOR THAT WENT UP AND DOWN.

TWO YOUNG MEN CAME TO MOVE THE WATER HEATER. IT WAS EVIDENT FROM MY HUSBAND THAT THEY DIDN'T KNOW WHAT THEY WERE DOING. THEY DRILLED A HOLE IN THE WALL TO PUT THE WATER HEATER OUTSIDE FROM INSIDE WHERE IT ORIGINALLY WAS. THE CABINET THE WATER HEATER SITS IN OUTSIDE. THEY BENT THE DOOR WHEN THEY PUT IT IN. IT WAS JUST A TOTAL DISASTER. THE PRICE OF THE WATER HEATER WAS FAIR. THEIR RESPONSIVENESS, PUNCTUALITY, AND PROFESSIONALISM GET AN F. IT WAS TERRIBLE. I WOULD NEVER BUY OR GO INTO A LOWE'S AGAIN.

I LIKED THE PRICE. IT WAS 10 PERCENT OFF THE CARPET AND INCLUDED INSTALLATION. I LIKED THE SPEED AND VERSATILITY THEY SHOWED WHEN INSTALLING THE CARPET. I LIKED THE COMPETENCE THEY SHOWED. THEY WERE PROFESSIONAL, RESPONSIVE, AND PUNCTUAL.

THIS WAS A TOTAL DISASTER. THERE WERE HIDDEN FEES THAT I DIDN'T KNOW ABOUT UP FRONT. I HAD TO GET A CHEAPER MODEL. AFTER I ORDERED THE CABINETS, THEY SENT THE WRONG TYPE. IT TOOK THEM 2 WEEKS TO REPLACE IT. WHEN THE REPLACEMENT CAME, IT WAS THE WRONG ONE AGAIN. I HAD TO WAIT ANOTHER 2 WEEKS. IT TOOK ME A TOTAL OF 6 WEEKS TO GET THE CABINET INSTALLED. I SHOULD HAVE HIRED IKEA. AT LEAST WITH THEM THERE ARE NO HIDDEN CHARGES.