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Family Floors Inc.

About us

Family Floors Inc. is based upon good old honest handshake tradition. Straight forward open and honest pricing is the core value behind family floors. It seams that now days retailers believe that consumers are gullable enough to believe they are really getting 60% off or buy one get one free. So does that mean the retailer is making an additional 60% on you when you dont buy on a special? Who do you think pays for all that advertising? You do. Even the big box stores play this game. Did you know they hire sub contractors to do the installation for them? That means the store, the salesman, the sub-contractor and their employee are all getting paid from your purchase. As they say, The deal that sounds to good to be true usually is. At family floors our pricing is clearly marked with no hidden extras. When you recieve and estimate from family floors each item your purchasing is clearly line itemed for you. No bulk, one total price that most retailers do to conseal hidden charges. We don't run specials, we dont need to. Our eveyday pricing is usually better then the other guys special price. Come in and talk to any of our family members about your new flooring purchase.

Business highlights

Emergency services offered
13 years of experience

Services we offer

We provide carpet, and vinyl planks, area rugs, etc. We have an exclusive HGTV room, hardwood, laminate, vinyl, we do all installations. And we provide FREE estimates. We are open 7 days a week at both locations. We have a showroom at both stores

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
20%
1
0%
Showing 1-5 of 5 reviews
Gail F.
Nov 2016
5.0
Yes, I recommend this pro
The crew of two men worked harder and faster than I have ever seen workmen work in my house. They moved heavy furniture from room to room. Yet, they did not leave a mark on the newly painted baseboards and some newly painted walls in the house. They were prompt and finished more quickly than I thought was possible. Excellent job.

Guy H.
Aug 2015
5.0
Yes, I recommend this pro
unknown

Kelcy W.
Apr 2015
2.0
Yes, I recommend this pro
$1,400
A one day job ended up taking 3 weeks before the job was eventually finished. The installers really had no good instruction on what the salesman sold and when they were questioned about it they kept going rather than stop and call their office. The installers did eventually get in touch with the owner. The installers wanted us to speak directly with the owner but he hung up rather than talk to his customer. Initial installation was poor and a lot of material was wasted. As such they ran out of material. It was two more weeks before material came in and they finished the job. Office staff tried to be apologetic which was appreciated but an owner of a small business who won't speak with a customer is unacceptable.
Response from Family Floors Inc.
"Hello [Member Name Removed] , We have no customer by this name in our system, we have never done a job for anyone by this name. If the job was done under a different name please contact me and let me know Melissa 714-230-0100"

Julia C.
Aug 2013
5.0
Yes, I recommend this pro
$4,000
Jerry, our initial contact, was very friendly and consistently punctual. He was very familiar with products and understood my needs and streamlined the whole process. The office staff was very good about keeping me informed and responding to all my contacts--they were professional and kind with every phone call. The installers arrived right on time and worked hard to get the job done well and earlier than promised; they were very conscientious about dust and took good care moving all the furniture. I would recommend the team at Family Floors and would use them in the future.
Response from Family Floors Inc.
"Thank you very much I am so happy to hear you had a great experience, Thank you again Melissa"

Peter B.
Jan 2013
5.0
Yes, I recommend this pro
$2,150
The owners were wonderful to deal with. The estimate was fair and accurate. The work was done correctly and efficiently. Removed old carpet and padding. Installed new carpet and padding to facilitate home sale. Estimate was accurate and additional carpet was left with the owners for future work.
Response from Family Floors Inc.
"Thank you very much for the review, I am so glad you were happy with everything Melissa"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Family Floors Inc. is currently rated 4.4 overall out of 5.

Family Floors Inc. accepts the following forms of payment: CreditCard

Yes, Family Floors Inc. offers free project estimates.

No, Family Floors Inc. does not offer eco-friendly accreditations.

No, Family Floors Inc. does not offer a senior discount.

Yes, Family Floors Inc. offers emergency services.

No, Family Floors Inc. does not offer warranties.