Ace Relocation Systems Inc
About us
At Ace Relocation Systems, Inc. we know that moving can be stressful and full of hassle without the right kind of help. When moving in to or out of Los Angeles and Orange County, you can be rest assured that Ace with all that experience under our belt is the best moving company for all of your relocation needs.
Business highlights
Services we offer
000 square foot storage facility. Free, No Obligation in-home moving estimates., We offer the following services: Local, facility and employee relocation experience. Advanced 40, national and international relocation. Family
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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88% | ||
13% | ||
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I scheduled the move well ahead of time, and they assigned an account rep who contacted me, gave me her contact info, and followed up with reminders. On the day of the move the "packing" team arrived first, and began to disassemble things like beds and IKEA desks. By the time the "moving" team arrived, the first team had already moved almost everything down from the second floor. They shrink wrapped everything, to keep it clean and together. They created a "parts box". As they disassembled things, they wrapped all the small parts and hardware (screws, etc) together and labeled it, then put those packets into the parts box. They were even able to wrap my tall IKEA bookcases well enough that they survived the move intact, and I know that IKEA bookcases (because the backs are not wood and not attached) are so wobbly that the usually do not survive a move. I was really impressed with how well they handled these. As they loaded the truck, they put a number sticker on each item, and one person on their crew wrote a list of all the item numbers with a short description. They also moved a couple of heavy filing cabinets into my garage so that I would have access to them while the work was being done in the house.
When I was ready to move back home, I again contacted my account representative at Ace and set the move in date. The arrived right on time, and did their good work in reverse. Because they had packed and labeled all the parts, they were easily able to reassemble everything. Because all the overstuffed furniture had bee shrink wrapped, everything was clean. They were very careful of the new flooring and new paint in my house, and there was no damage. As they moved each item in, they had me check off the number of that item on the master list. A few number stickers had come off, but because there was a master list with short description of each numbered item, I was able to identify that everything had been returned to me.
All the crews were very efficient, very professional, and worked rapidly but carefully. I will definitely hire Ace for my next move.
The third time Ace moved us was from So. Cal. to Virginia. The packing and moving team in Los Angeles were excellent and professional and well-organized. The 3 guys worked well as a team. However, our belongings arrived 1 week later than they told us they would arrive. On the day the belongings were supposed to arrive, we called and asked where the stuff was and they said the driver was still in Colorado. When the stuff arrived, the team was not as fluid and did not work as well together as the Los Angeles team did. They unloaded our stuff fine, but weren't as careful and some of our furniture suffered marks and we had a broken leg on one piece of furniture.
To break it down, I would give the So. Cal. movers an A rating for both times they moved us within SO. Cal. I give the Virginia local movers a B- rating. I give the driver who drove our belongings across country a C- or D rating for being one week late. If your move is wholly within So. Cal., you and your stuff should be fine if you use this company.
From our initial contact to request a quote for our move, to working with us on our need to be flexible on scheduling the move and then taking such great care in packing and delivering our furniture and possessions, we were extremely impressed with the professionalism by all those involved in move. We would highly recommend anyone wanting to move anywhere in the country consider using Ace Relocation Services/Atlas Van Lines, Inc.
They placed all the boxes in the appropriate rooms, made no marks on our freshly painted walls.
They were done at 3:30 pm and left no mess.
I would definitely use their services again.
Licensing
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