American Arbor Care

Very well! Owner of company came out to give us a quote & crew did a great job! This is our second time having them out to trim the trees.

Great job professionally done.

Great job in all respects

Great! I plan to use them again this year.

great work

Was very good service and the end results were great!!

I would absolutely use them again.

They were very considerate of my time and property. They did an excellent job at trimming my trees and cleaning up after themselves. I am very happy with my backyard again.

very well indeed

It wasn't determined as to what the infestation was.

Wonderful - their staff was extremely knowledgeable and did the work for a very reasonable price (actually came in lower than some other quotes). The work done was fantastic.

Very nice job, got jobs from others and picked American Arbor Care. We had some big Junipers in the back yard that were about 15 ft tall, and 4 or 5 feet around that were starting to threaten our block walls, They did a great job, very prompt, cleanup was fantastic. They did it when and how they said they would.

unknown

excellent service

JD and his staff were very professional in understanding the scope of work, providing the quote, delivering and installing the new trees. Some of their guys worked extremely hard and were perfectionists.

unknown

unknown

unknown

unknown

unknown

Excellent.

Excellent work and value - we could not have been happier with the service that we received. We really liked Brandon, who gave us our quote, and appreciated that he is a certified arborist. We anticipated that their bid would come in higher than the other companies that bid the work but that we would still go with them because they seemed higher quality. Imagine our surprise when they were our lowest bid.  Six months later our trees look fabulous.  We will definitely be using them again.

It took sometime to schedule the job, which was completed in January 2015.  I made calls to a few vendors listed on Angie's List, but no one called me back except American Arbor Care.  I then scheduled an appointment in Dec. 2014 for Jan. 2015.  They basically had to schedule my request based on their overall geographic scheduling for other clients.  Brandon didn't come out for the tree removal, stump grinding, or tree planting, which I would have preferred.  But, the job was done very well.  There was some minor plant damage when the machine had to be brought in to grind the stump.  I called Stephanie who said that she would be willing to replace any of the damaged plants.  I have yet to follow up with her on that.  She was very patient, and cordial.  I then had issues with checks that were not received by AAC.  Stephanie called me, and I worked with her until the checks were received by ARC.  I am currently working with them on another project.  I gave them feedback on their pricing.  But, in the end when no one else calls you back, you have to say that perhaps the lower cost vendors don't really care whether you use them or not.  I called Brandon a couple of times to discuss the type of tree to plant to replace the dead pine tree.  He was very helpful, and informative.  I guess that's why it's hard to get immediate scheduling because they are good at what they do.  I would recommend them to anyone who doesn't have the time to worry about whether the job will get done.  All of them at ARC try and work with the customer.

They're fantastic. I have a huge backyard. Two workers come once a month for two hours. They only charge $100. The workers are good. They're really nice to deal with and very accommodating. The price is incredible. $100 for two hours is unheard of. Their gardeners come fully equipped. They're not coming with rakes and shovels, they're coming with real electric equipment. They're very thorough and they get everything done. They clean up. I'm very happy with them. They're really good. They're very professional and they're very cordial. They're very accommodating. They will work their schedule around you, if you have to change something. They gardeners are really nice guys. They zip through my backyard so quick, that I'm always amazed. I'm like, "You did all that work in 15 minutes?" I've had gardeners in the past where it would take them 6 hours to do that work, because they weren't equipped with the right equipment. They go zipping through my backyard. It's fantastic. They always do a really thorough job. They pay attention to detail, which I love.

Estimate Stage:
After doing some research on angie's I got a callback and a estimate appointment within 3 days of my call. Brendan came out and walked through the front & backyard as I told him what I needed done. He took notes and told me he would email me a proposal in 2 days. The proposal was delivered as promised with description/prices in an organized manner. After reviewing several quotes I decided to go with American Arbor and contacted Stephanie to schedule the work. The trimming was schedule for 2-1/2 weeks out, which worked out fine with our own schedule. Keeping in mind that this is the busy time of the year for tree service companies helps.
Work Stage:
The work was scheduled for 8am, the 4-man crew including Rosendo, the supervisor, arrived a little after 8 and asked to do a walk through with my input on the job. The crew immediately went to work on the backyard: The 40' Jacaranda was topped and thinned out to clear some power lines. The Ficus hedge which takes up the entire width of the backyard was cut down by 3'; this was the most time consuming of the job. When the majority of the work was underway on the back Rosendo started on the front yard Magnolia; topping and thinning but still keeping it a good next-door screen. The entire job with clean-up (this crew did a better job of clean up then my regular gardeners) took 2-1/4 hours. Thank you Rosendo and crew for an outstanding job, our yard looks great! We'll see you again next year.