Baker's Heating & Air Conditioning Inc.

Outstanding service. Baker's Heating and Air did an excellent job installing my new system. Dustin and Jacob were professional, good natured, and stuck it out to finish the job.

In August we had a heatwave with temperatures hanging around 110 with nightly lows at about 80. My husband and I were on vacation with our daughter, her husband, and their baby at our home. The A/C quit leaving the house in the upper 80's. Baker's heating and air was able to come out pretty quickly for a $100 fee. After a quick check the technician informed my daughter it would cost $10,000 in parts or $16,000 for a whole new system. He blamed the coil on our 15 year old unit, saying dog urine had broke it down and caused a refrigerant leak which destroyed the compressor. He also said he could start the work the following day, having already had the parts on hand... She called us to relay the message. We called another company for a second opinion. The repair was made with a $20 part- a relay to be exact. By three o'clock the day after our quote of 10-16 thousand dollars our home was cooled and comfortable for pocket change. In addition I'd like to add, we moved in 6 years ago. The dog urine damage was already there. We have had annual maintenance on the unit a few times and no other technician has warned us about the damage. The gentleman who fixed the unit said the damage was minor and would expect our unit to run another ten or more years as is. I feel as though Baker saw a young couple in a nice home and tried to take advantage of them. I will be sure to leave an honest review every time I meet a dishonest businessman.

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I have no comment; everything has turned out fine. We had used them once before; that's why we hired them the second time. They were excellent to deal with.

Everything went well.