
Kerri Landscape Services
About us
Residential design build company
Business highlights
Services we offer
Artificial turf, Concrete, Demolition, Design, Drainage, Grading, Irrigation, Kitchens, Lighting, Masonry (Stone/Brick), Planting, Shade covers, Walls, Weatherproof covers
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 7% | ||
| 2% | ||
| 4% | ||
| 0% |
"Thanks [Member Name Removed], if there is ever anything else you need, don't hesitate to call. Rich"
"Thank you, [Member Name Removed], we appreciate the trust you had in us, and I am so glad you are happy with the finished product."
"Thanks [Member Name Removed], i'm glad we could make this phase come to life for you. Rich"
"Thank you [Member Name Removed], We are so glad we were able to this project to life for you."
"Thanks for the pat on the back, [Member Name Removed]. So glad the work meets your expectations. Rich"
"Thanks [Member Name Removed] for the kind words. I am so happy that you can enjoy your new yard. Rich"
It is clear that they are very busy though, as communication regarding the project was more reactive than proactive.
"[Removed Member Name], I hope you enjoy your new yard. If there are any issues, please let me know.Thanks for the kind words. Rich Kerri"
The crew showed up as schedule, did excellent work and cleaned up all of the mess before departing on the last day. Neighbors have stopped by and asked who did the work. The front yard looks 1000% better and requires very little water and maintenance. We are very pleased with the outcome. The service was excellent and I would not hesitate to recommend Kerri landscaping to anyone.
I would recommend Kerri Landscape to anyone with an outdoor improvement project need. They have done great work for us on two projects now, both sophisticated and simple, and we couldn't be happier with their company.
"Thanks [Member Name Removed], We can wait to do the back yard! Happy Holidays, Rich"
When the time came to commence the installation, things went smoothly and, in fact, the team completed the work a couple days earlier than the original duration estimate. The crew was organized and did a good job communicating with me when I was on the property -- which I really appreciated. The work performed was exactly as the design specified and I was pleased with the quality of the workmanship.
Overall, I really could not have asked for a smoother installation. The property looks worlds better because of Kerri Landscaping.
"Thank you [Member Name Removed], it was a pleasure transforming the property into something that shows so nice."
Rich and his team designed and completely re-landscaped my front yard in 2012. The results were stellar - I told him then that I wanted him to set up drainage and stub off water to the back, because he and his team did such a great job - and I told him to expect to be called in 2015 to do the back yard. This year I made it happen and I was lucky to get him when I did.
Simply put, Rich and his team deliver the goods, period. His team led by Francisco busted their tails every single day. Very prompt in the Morning, on time, they hit the ground running every single day. Flawless work, they kept to a tight schedule. Not a second was wasted.
I've used many contractors over the years to do a variety of work for me with other homes I've owned. Rich runs a top-notch business. I believe he's the best at his craft here in the valley. His business reflects it, his people reflect it, and so do the results.
"Thanks so much [member name removed]. It was a pleasure transforming your yard. You should enjoy many BBQ's there. Rich"
We had a huge landscape project to complete (basically a demolition and redesign of our home?s front landscaping / driveway / & large deck). We researched companies and contractors for over a year. The job was extensive, and made particularly difficult because the large front deck accessing our front door is built on a hillside. Upon reading the reviews on Angie?s List for Kerri Landscape, we were impressed with the positive comments from previous customers. Therefore, we held very high expectations when we began the job with them. Even so, we were blown away by both the quality of their work AND the way they went about it. Everyone we worked with from the company - from the owner to the crew - was highly knowledgeable and skilled, as well as committed to providing a top-notch product that would ultimately please us. We could not be happier with the final product!
In short, these are the words which best describe our experience with Kerri Landscape Services:
Experts. True professionals. Quality. Attention to detail. Exceptional work ethic. Outstanding customer service. Trustworthy.
Pride in work. Conscientious. Meticulous. Creative. Good listeners. Punctual. Reliable. Excellence.
After our initial call, Rich Kerri (owner) scheduled a meeting with us at our home. He listened to our needs, took notes, and did a walk-through of the various areas. Following that meeting, he scheduled another meeting a few days later where he brought his designer, Erik. Erik sat down with us for over an hour and discussed ideas for the landscape remodel. He left us with catalogues of various paver options as well as Trex deck options (since we wanted to replace the deteriorating wood deck with a synthetic type such as Trex). Rich, Dave (the project manager), and Erik all pre-warned us that the Basalite paver colors in the catalogue were not accurate to the real life colors. Dave advised us to go look at them at a concrete/masonry company. It was excellent advice & we?re extremely glad we did that, because although we ended up keeping the color, we did change the style from Italian Renaissance to Artisan Slate. If you are installing pavers, be sure to go look at them & walk on them in person beforehand to ensure that what
you?re envisioning is truly what you get. Erik returned another time to complete measurements of various areas.
About a month later, we received their proposed plans: well detailed, easy to follow, & drawn to scale. Another page contained their bid
for the project. Every part of the project was broken down item by item showing the cost for each task. This included absolutely everything: demolition costs, drainage installation, Trex materials, various trees, shrubs, etc. We could then choose which items to
do now in Phase 1, which items to delay until Phase 2, and which items we simply didn?t want at all. Between emails and phone calls, I communicated back and forth with both Rich and Erik for a few weeks until we settled on the final plans. They readily answered our questions and gave us professional advice, always doing so in a straight-forward, yet friendly manner. Their bid was accurate and there were no additional or hidden costs at the end of the project.
The onsite crew we were assigned included Silvestre (foreman), Frank, and Kevin. Dave (chief foreman who oversees and manages about five total crews) was also on site for a period of time most days. Dave would always connect with Silvestre, but would also chat with us, alert us to aspects of what was going on, see if we had any questions, and clarify issues. This construction crew was with
us for the entire two months of work.
Work was performed Monday through Friday for eight hours a day, and began promptly at 7am every morning. Silvestre, Frank and Kevin worked as a true team with noticeable ?team chemistry?. Their work ethic was consistently outstanding. The pace at which they worked was phenomenal, as was their efficiency and accuracy. It became clear to us early on in the project that these men are highly skilled craftsmen who take a great deal of pride in what they?re creating. The quality of the paver job they did on our driveway and walkway even impressed a friend of ours who worked as a contractor for over thirty years. He said the finished product looked as good as any of the best paver jobs he?s seen in the high end neighborhoods.
In over eight weeks of work (over 40 full work days), we never once heard any of the crew complain?not to us and not among themselves. Silvestre, Frank, and Kevin were consistently positive and supportive, demonstrating a true passion and pride in their work. They regularly looked out for each other?s safety and went out of their way to demonstrate concern for our safety and well-being also. At one point when the driveway and front landscaped area had been demolished, leaving only dirt down a slight incline,
they installed a temporary wooden walk ramp for us to use. They even assisted my mom (who has an unsteady gait due to Parkinson?s) in navigating the ramp when she came to visit. Another time they installed temporary stair rails for us, just for the weekend, when the permanent rails weren?t yet complete.
Silvestre, Frank and Kevin all readily answered any questions we had about the project. They often shared with us interesting details
about the process (drainage construction, paver installation, how areas are leveled, drip system, etc). Though it was a noisy job (by the very nature of having to demolish a huge deck with its accompanying full flight of stairs, along with a driveway, walkway, and cement veggie box full of rebar), the crew themselves did not add any unpleasant noise. They did not play music during work hours or
during their lunch break. There was never any shouting or foul language. Instead, the tone of their voices as well as their body language were consistently positive and uplifting. If I ever went out to ask a question, Silvestre would immediately stop whatever he
was doing and gave me his undivided attention.
When facing a project that involves over 1000 hours of labor, right outside your front door, the situation could be very trying if the crew was unpleasant. Silvestre, Frank, and Kevin (along with chief foreman, Dave) were all an absolute pleasure to have on our property. Not only are they highly skilled craftsmen, who are experts at their trade, but they also were polite, respectful, and kind. Obviously, we care about our property because it is our home. But the way the crew went about their work, we got the feeling very early on, that they treated our property with the utmost care. They were meticulous about everything they did. At the end of each day, they picked up all work tools and gathered them into specific areas. They swept or shop-vacced loose debris. They even raked our front yard every day and scooped up leaves falling from our tree?.which was completely above and beyond our expectations. There truly isn?t a single negative thing I can think of regarding the crew and the service they provided for us. Most importantly, the finished product reflects their excellence.
We are now Kerri Landscape customers ?for life? and we?ll be turning to them to transform our backyard next. They proved themselves to us as a superb landscape company of the highest level, & they also earned
"[Member Name Removed], thanks for the pat on the back. We really strive to keep our customers happy. Cant wait to help out with the back yard. Rich"
"[member name removed], sorry you were disappointed with the plan that was delivered. Our plans are in black and white. We concentrate on what the finished product will look like, not creating a frilly colored piece of paper just to make a sale. This type of plan is what all people in the construction industry use. The circles represent new plantings. The legend describes what the circles mean. There are common and scientific names provided. I hope your project turns out the way you want. Rich Kerri"
"Thanks [member name removed], cant wait to finish up the front!"
"Thanks [member name removed], it was a pleasure transforming your yard. Let me know if any thing needs attention. Rich"
We can?t but say thanks so much for all of the work Kerri team performed at our home. The designer and team leads were very accommodating and professional. Erik worked really hard to develop a plan that would delight. The project was well planned and the plant selection brilliant. We weren?t sold on the idea of the drip and lighting systems, but we are glad Kerri insisted ? the results are wonderful. The street appeal is powerful. A pondless waterfall feature they designed for exceeds expectation. The overall results are stunning, Truly! We were very specific in our requests ? We didn?t want to own a lawnmower. We demanded low maintenance and plants with a low water requirement. We have toddlers playing around our home, we couldn?t have any poisonous plants. Our home?s lot varies from full sunshine to full shade, so this was a major consideration also. The team was very reliable and tidy. Things were cleaned up and organized at the end of each work day. At the end of the project, things were cleaned thoroughly and left pristine. Great attention to detail. J This project, like all projects has changes and the unexpected ? the team accommodated our needs and suggested valuable improvements as these came up. The project came in on time and on budget. After making a huge investment like this, we wanted a reliable service to maintain things for us. Kerri recommended a gardener/service who knows their work and will keep things like new for us. We couldn't be happier and thoroughly recommend Rich Kerri and his great crew!
"[member name removed], thanks so much, it was a pleasure to transform your yard. We are proud that your house is the stand out in the neighborhood. Rich"
I reached back out to Kerri for them to bid the job (I had no hard feelings with them!) Rich told me Erik was gone and he was just too swamped to be able to even bid the job. Kerri has a good representative and I am sorry he wasn't able to, but very glad he was honest and let me know! In addition, we paid them a deposit of around $200 directly. Really didn't get anything out of the interaction. Thank you! M. S.
"Thanks [member name removed], I cant wait to take on the next phase. Rich"
"thanks [member name removed], be happy to help anytime. Rich"
Call and came out right away. Took primary information. Said it would take a couple of days. Two weeks later I called to check and was told he needed more information. Came to my house took measurements. I called in a week, was told he had sent the plan. He sent it to the wrong email address. Received it right away after my call. It was a basic plan of my lot, with what we had discussed. No plants and very few details. I was upset with this called and was told that this was the preliminary I was to mark it up and discuss it with him. I did this and he came out and we talked it over. He said it would take a couple of days to finish and he would email it. Two weeks later I called and was told he had email it. I had not received it. He emailed again and I received it and it look ok and I asked for a bid. The bid was suppose to be here by Tues on Thur I called he had emailed it to the wrong address again.
I don't think I will be using Kerri service or Angies list again."[member name removed], I believe there is some confusion as to timing expectations. We never tell someone that a plan will take a couple of days. Our normal turnaround is 10 days to 2 weeks just for a preliminary plan. The preliminary plan does not include plants. We want our customers to concentrate on the site use and traffic flows first. Once that is defined, we work on the aesthetics of the project including lighting and plants. The entire process typically takes 5 to 8 weeks depending on the owner. If I am not mistaken, you had a vacation in there somewhere. I feel that we met our expected time frame. The finished plan that you have is well worth double what you paid. Call any designer and ask what the going rate for their plan is. You are under no obligation to use our installation services. The plan you have should help you get competitive bids. As for the incorrect email address, all I can say is we are sorry and are working on ways to ensure this does not happen again. If you would like to make changes to the plan, there is no additional fee. Thank you for the feed back and don't hesitate to call. Sincerely Rich Kerri 925-443-4408"
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