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Impact Audio & Video

About us

Coming to you with over 15 years of experiance. WE DO IT ALL!! Call now with any audio/video project for immediate, professional, and courteous service. No job is to small, need help just call !! Covering Sacramento and all surrounding areas within 50 mile radius.

Business highlights

Emergency services offered
30 years of experience

Services we offer

Cabling, Complete Installation - Sales - Service of the following... Home Theater, Phone, Relocation, Remotes. We do it all!!, Satellite, TV Mounting, Trouble shooting

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.77 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
0%
2
0%
1
29%
Showing 1-7 of 7 reviews
Colleen H.
Dec 2022
1.0
$7,500
Joseph Palencia is a scam artist and he’s been cheating people out of money for years. I wished I would have known this guy by all his different businesses he has. I used him under the AVS Pros business he took money never completed the work and for product he never ordered.

Richard A.
Aug 2015
1.0
$700
Joseph Palencia took $350.00 from me, one
very dishonest person. He cashed a check he should have never has cashed. I
have the complete text messages going back and forth with me... one very
dishonest person. I'm out $350.00 dealing with this guy it's been going on for
about for months now. I am not giving up on my money. I found this dishonest
person on angieslist.... beware of this person.
Please feel free to text me and I'll forward you the complete
text of this dishonest person. 916-317-5420
this is the Joseph Palencia's website
http://www.proavinstall.com/contact.html
Angie's List should do something about this, if they don't
they are no better than Joseph Palencia.

Douglas A.
Dec 2014
5.0
Yes, I recommend this pro
$300
unknown

Linda V.
Nov 2014
5.0
Yes, I recommend this pro
$75
.

Kay D.
Aug 2013
5.0
Yes, I recommend this pro
$400
Mr Palencia arrived the day after I called and described my need to connect my receiver to a new satellite antenna. He described possible ways of setting up the connection and what type of antenna would be appropriate. He brought the decided-upon antenna the next day, installed it as we decided, and made connections to the receiver. In addition, he helped program another tv to show captions and to connect to our in-home wi-fi system.

When I could not get the new tv, the receiver, and the new antenna to connect to each other, he returned a third day. He programmed the system to use the correct satellite. Because I had the wrong remote control, he provided the correct control for my receiver.

He provided services beyond my original request. He knew the correct codes to get the components "talking" to each other, not only for the newer system I was installing, but for the system already in use in the house. All without extra charges for his time and knowledge.

Jo B.
Jan 2013
4.0
$85
Mr. Palencia arrived on time and did an evaluation of our existing system. He was very polite and efficient. Upon examination of our existing system, he told me we needed a new subwoofer and a dual amplifier to run the speakers throughout the house and on the patio. He was able to adjust the sound going to the speakers in the family room to make them sound much better. I paid him with a check for $85, however, I failed to get a receipt. I gave him my email address to send me some selections of subwoofers and amplifiers. I did not hear back from him with the information. After a couple of calls and texts, he sent me the information I needed to complete our system. The fact that I had to do all the follow-up calling is my only complaint with this business.

Eva K.
Jul 2010
5.0
Yes, I recommend this pro
$355
I searched the internet for someone locally to install a tv antenna on my roof and provide an estimate. Joseph Palencia, technical consultant, came to my home and provided a written estimate. He took the time to explain what the job would entail. He showed up promptly, gave me some better ideas as to the installation, tested the tv outlets upon installation, made sure everything was in working order, cleaned up as needed. When he presented the bill he went over the charges. Professional job. Mr. Palencia and his crew were courteous and efficient. I highly recommend this company.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Impact Audio & Video is currently rated 3.7 overall out of 5.

Impact Audio & Video accepts the following forms of payment: CreditCard

No, Impact Audio & Video does not offer free project estimates.

No, Impact Audio & Video does not offer eco-friendly accreditations.

No, Impact Audio & Video does not offer a senior discount.

Yes, Impact Audio & Video offers emergency services.

No, Impact Audio & Video does not offer warranties.