Craters & Freighters San Diego

My family contracted with Craters and Freighters in San Diego to ship a hundred year old grandfather clock from San Diego to Portland, Or. Craters and Freighters failed to properly secure and transport the clock. As a result of this, over $6000 worth of damage was done to the clock including physical damage to the clock cabinet and collapsing of the clock mechanism. I have consulted with experts on the shipping of grandfather clocks (especially Herschede) who state that the clock was improperly shipped laying down. Grandfather clocks should be transported in an upright manner to minimize the risk of damage. Since Craters and Freighters shipped the clock laying down, significant damage occurred to the clock. While the vast majority of the other pieces we shipped arrived intact and undamaged, the significant damage to the clock is too much to overlook. For shipping general freight, Craters and Freighters is just fine. But for valuable antiques which require a higher degree of care and expertise, I would look elsewhere.