Adt Edison Security Services Inc

One of the technicians there is William who we had a horrible experience with repeatedly and the other technician is Marchello and he was very good. If anyone is going to deal with this company they need to know and there are two technicians and you do not want to go with William. The front office was not very good either. We paid $125 on that work. They do repair and installation of Adt home security systems. William walked around the house and did not get anything done and told my husband that it was going to be a huge job and waited 30 minutes to tell my husband that he would not be able to do the job because he did not have any time. They also told us that we should have had them out when our walls were ripped open, when we tried very hard to get them out at that time. They had no one to send out and when he did come out he said that they weren?t busy last week and that we should have had them out last week. Marchello deserves a much high grade, but the company itself was miserable. We were able to get their in house rate where they don?t test your system with Adt and just do it for you and you make sure that it all works later. We paid $85 an hour which I thought was reasonable. The front office had warned us that for re-installing 3 censors?s it would be $85 for each of the 3 censors because the workers who had done the construction had lost them and the censors are $5, but Marchello charged us only $10 for each of the censors. We ended up paying much less than we anticipated. There again it makes me feel a little uncomfortable that if we have them out to the house it is going to be $500. Marchello was great with being professionalism.

IT WAS VERY GOOD. THEY HAVE A GOOD REPUTATION FOR WIRING FORT KNOX. IF THEY ARE GOOD ENOUGH TO WIRE FORT KNOX THEN THEY SHOULD BE GOOD ENOUGH TO WIRE ANY APARTMENT.

I WOULD RECOMMEND THE SERVICE TO ANYBODY. I REALLY ENJOYED WORKING WITH THEM. THEY WERE NEAT AND CLEAN AND TOOK EVERYTHING OUT WHEN THEY WERE DONE. THEY SWEPT, TOO.

I HAD SOME PROBLEMS IN THE BEGINNING, AND NOW THEY HAVE FIXED THOSE PROBLEMS AND EVERYTHING IS GREAT. THEY WERE VERY PLEASANT AND VERY ACCOMMODATING. IT WAS ALL SATISFACTORY, AND I AM PLEASED WITH THE SERVICE.

THEY MADE IT VERY SIMPLE AND EASY, AND I TRUST THEM. THEY JUST MADE A DATE THAT I WANTED THEM TO COME IN AND PUT IT IN AND MAKE IT WORK EASY, AND I'VE NEVER HAD ANY PROBLEMS WITH THEM.

THE EXPERIENCE IS OKAY. WHEN THE ALARM GOES OFF THEN THEY SEND THE POLICE RIGHT AWAY. IT'S A QUICK RESPONSE TIME.

THEY WERE ALRIGHT. I DON'T REALLY THINK ABOUT IT ONE WAY OR THE OTHER. THEY WERE PROFESSIONAL, AND COURTEOUS. I'M NOT SURE IF IT IS GOOD OR NOT, AND I DON'T KNOW IF THEY FIXED IT TOTALLY OR NOT.

THEY WERE ALL EXCELLENT. FOR FIFTEEN YEARS I WAS WITH THEM. I WOULD SAY, HOWEVER IT WORKS, AND I DON'T KNOW, WHEN OUR HOUSE WAS BROKEN INTO IT WAS ONLY ABOUT 4 MINUTES UNTIL THE POLICE WERE THERE.

WE HAVE A HIGHER SECURITY SYSTEM THAN WE REALLY NEED SO IT IS FINE. WE HAVE NEVER REALLY HAD A NEED TO GET IN CONTACT WITH THEM EXCEPT IN THE BEGINNING. THEY WERE FINE. THEY RESPONDED APPROPRIATELY. WE ARE HAPPY WITH THEM. WE ARE HAPPY WITH THE PRICE. IT IS REASONABLE.

THEY PROVIDE MORE SERVICES THAN THE OTHER COMPANY WE HAD. THEY WERE MORE RESPONSIVE THAN THE OTHER COMPANY, AND THEY WERE HUNGRIER FOR THE BUSINESS SO IT MADE IT BETTER.

THEY WERE PRETTY RESPONSIVE. THE TIMES THE ALARM HAS BEEN SET OFF THEY WERE MONITORING, AND WHEN THEY WENT OFF, THEY MADE THE CORRECT CALLS. THEY DID A SECURITY CHECK LIKE THEY SHOULD HAVE AND SPOKE TO THE RIGHT PEOPLE. I LIKE THAT.

IT'S TAKEN A WHILE, BUT I KNOW WHO TO CALL NOW. NOW THAT I HAVE THE PERSON WHO I WANT TO DO THE WORK, IT'S FINE. THEY DO THE QUALITY OF WORK THAT I EXPECT, BUT IT TOOK A WHILE TO GET THE TECHNICIAN THAT I WANTED.

I HAD A BEEPER GOING OFF. I CHECKED ALL THE THINGS ON THE LIST, AND WHEN I DETERMINED IT WAS NOTHING, I CALLED THEM. THEY DETERMINED I HAD A LOW BATTERY, AND THEY CAME OUT AND REPLACED MY BATTERY.

THEY ARE ACTUALLY VERY GOOD. THEY ARE VERY RESPONSIVE. IT'S JUST A MONITORING SERVICE. THEY DON'T ACTUALLY COME INTO THE HOUSE TO DO ANYTHING. THEY ONLY COME IF THE ALARM GOES OFF, BUT THEY ARE VERY RESPONSIVE.

I WAS MODERATELY SATISFIED. I'M SATISFIED WITH THE ACTUAL SYSTEM ITSELF, BUT DURING THE INSTALLATION THERE WAS DAMAGE TO MY WALL. I'M CURRENTLY WAITING TO GET REIMBURSED FOR THE DAMAGE TO MY WALL.

IT HAS BEEN NICE SO FAR. WE HAVE FOUR OR FIVE ACCOUNTS WITH THEM. THE PEOPLE WERE NICE AND FRIENDLY. WHENEVER WE CALL, THEY ALWAYS SHOW UP ON TIME.

THEY ONLY GIVE YOU A CERTAIN NUMBER OF WINDOW MONITORS AND I NEED MORE, BUT THEY WANT TO CHARGE ME FOR THOSE. I WEAR A SELF MONITOR, AND I HAVE NOT NEEDED IT YET.

THE SUBCONTRACTORS ARE DOING THE JOB. T'S NOT REALLY ADT. THEY ARE GOOD SUBCONTRACTORS. I GAVE THEM A CALL ONE TIME AND THEY SAID THEY WERE GOING TO CHECK IT. TWICE IT HAPPENED, AND I DO NOT KNOW IF THEY CAME BY. THEY HAVE NOT BEEN HERE. SO FAR THEY ARE OKAY. IF THEY CONTINUE NOT TO BE RESPONSIVE THEN I MAY MOVE. THEY ARE THE BEST IN THE WHOLE NATION, BUT WE WANT AN ACTUAL GUY TO COME TO THE HOUSE.

THEY ARE JUST PLEASANT AND EASY TO WORK WITH. THE CUSTOMER SERVICE IS PLEASANT. THE PRICE IS PRETTY STANDARD FOR THE AREA. THE WORK WAS ALSO STANDARD AND BASIC.

THEY HAVE BEEN GOOD. THEY COME OUT PROMPTLY AND TEND TO THINGS. THEY WERE VERY COURTEOUS. THEY KNEW WHAT THEY WERE DOING. IT WAS A REASONABLE PRICE.

ITS GOOD. I WOULD SAY THEY DO WHAT WE HIRE THEM TO DO. I WOULD SAY THAT I AM HAPPY WITH THE WORK THAT THEY ARE DOING.

THEY HAVE BEEN VERY GOOD FOR US. WHEN OUR KIDS HAVE ACCIDENTALLY SET THE ALARM OFF THEY WALKED THEM THROUGH IT AND CALMED THEM DOWN. WE HAVE BEEN VERY SATISFIED. THEY WERE ABLE TO INSTALL IT VERY QUICKLY. WE WERE BURGLARIZED AND WANTED TO LEAVE FOR VACATION THE NEXT DAY. ADT WAS ABLE TO SET UP A TIME FOR TWO AND A HALF WEEKS. THEY PROVIDED SIGNS SAYING OUR HOME IS PROTECTED BY ADT. HAVING THOSE SIGNS MADE A DIFFERENCE.

I WOULD RECOMMEND THEM. I CALLED A COUPLE OF DIFFERENT PEOPLE AND I LIKED THE PEOPLE I TALKED TO THE MOST THERE. I ALSO DID SOME INTERNET RESEARCH. THEY SEEMED REALLY KNOWLEDGEABLE. I HAD USED THEM AT MY PREVIOUS HOUSE.

THEY WERE GOOD WHEN THEY CAME TO INSTALL IT, THERE WERE NO PROBLEMS. THEY DID WHAT THEY SAID THEY ARE GOING TO DO. THEY ANSWERED ANY QUESTIONS WE HAD. THEY WERE FINE. WE HAD A GLITCH WITH ONE OF OUR WIRES AND THEY SENT THE BOSS OUT TO MONITOR UNTIL THE PROBLEM WAS FIXED.

THEY ARE VERY GOOD ABOUT RESPONSIVENESS. I HAVE NO COMPLAINTS. THEY ARE VERY PROFESSIONAL. THEY GET THE JOB DONE AND DON'T FOOL AROUND. IF I ACCIDENTALLY SET OFF ALARM, THEY CALL RIGHT AWAY AND WOULD BE RIGHT OUT IF NEED BE.