ERNSTER CONSTRUCTION

"IN RESPONSE TO YOUR FEELINGS REGARDING THE KITCHEN, I WOULD LIKE TO KNOW FIRST OF ALL WHY I WAS NOT CONTACTED, IF THERE WERE ANY DESCREPENCIES? YOU RECEIVED A BID FROM ME 8 MONTHS PRIOR TO THE WORK STARTING. NORMALLY, BIDS ARE GOOD FOR 30 DAYS. YOU ADDED SEVERAL THINGS TO THE BID AS WELL INCLUDING MORE ELECTRICAL WHICH INCREASED THE BID. I WAS VERY INTERESTED IN YOUR PROJECT, AND I KEPT CALLING YOU TO SCHEDULE A TIME TO WORK, BUT WE WAITED FOR WEEK AFTER WEEK FOR THE CABINETS AND COUNTERS WHICH YOU ORDERED AND PAID FOR. I WORKED AROUND YOUR OTHER SUBCONTRACTORS IN AN EFFORT TO GET YOUR KITCHEN WORKING AS QUICKLY AS POSSIBLE. THE TILE WORK WAS TO MATCH AS CLOSELY AS POSSIBLE TO THE EXISTING TILE. IF YOU HAD ANY QUESTIONS OR CONCERNS, YOU SHOULD HAVE CONTACTED ME DIRECTLY. IT CONCERNS ME GREATLY, HAVING FOUND OUT ON THE INTERNET THAT YOU HAVE GIVEN ME A FALSE "GRADE". I ENCOURAGE ANYONE WHO IS UNSATISFIED TO CONTACT ME DIRECTLY TO RESOLVE ANY ISSUES. SINCERELY -JOHN"