Easy Open Door Company Inc

I called 3 referrals from Angie’s list. I called Easy Open Door Co., Inc. on a Monday morning and Sherry set up appointment for Randy to come out on Wednesday for measurements & quote. Randy was prompt, professional, gave me the facts without pushing products; answered my questions and left me with brochures and a quote for the choices I made. I called Friday of the same week and the door and garage door opener were installed the following Thursday by Devin, who was also very nice and professional; worked quickly and cleaned up and hauled away the old wood and door. The bottom sides and trim around the door needed to be replaced. So Randy came back and replaced the wood while Devin was preparing the installation. Because Randy could not find matching trim, he routed the pattern in the trim himself so it would match the existing trim which was from when the house was built in the 50’s. I need to paint it myself, but that’s not an issue. I think Randy went above and beyond to make sure the trim matched. I also spoke with Michele who called the day before as a reminder for the installation. Very pleased with this company and the people I dealt with. I will definitely recommend this company to anyone needing a new garage door or if a new garage door opener is needed. They will also service the door and replace the battery back up as needed on the garage door opener. As for the other two referrals I called, the first one I called was rude on the phone and the person they said would call me back never did and the 2nd number I called quoted high on the phone, came out the day after Randy was here, so I already knew how the process would go and the dollar amount more or less, and this person was not professional, verbally padded their prices for the same brochure I already had, unknown to him, and said they’d get back to me with their formal quote once he talked to the installer - I’ve never heard back. So do your homework and you’ll find Easy Open Door Co., Inc. in Lakeside, CA is the way to go. Thank you. Margie

This is the third time I've used Easy Open Door, Randy, Michelle, and the whole team is awesome. The door came exactly as expected, looks amazing and the installers didn't rush to get it done and leave. Instead, they took their time, added little extras to make the work perfect, and even threw in a few extra handles for easier use. Overall great experience would recommend over and over again!

Excellent services, good price, quality material. We recommended this company to our niece when she needed her garage door replace and she loved everything.

Staff came on time and immediately went to work. Professional demeanor and relevant questions were asked and response was listened to. Most importantly the job was completed properly.

They came the next day to install the new garage door opener (I bought it at Home Depot). The tech was super friendly, efficient, and honest. He didn't try to upsell me constantly. And it was way cheaper than I expected! I'd hire them again in a heartbeat.

I am a repeat, completely satisfied customer of Easy Open Door. I’ve used this company at a few different properties and would definitely recommend them to any and everyone. Here’s a list why: They are punctual. Most recently I scheduled them to come out at 10 am to help me figure out why my garage door would not stay open. They called to confirm and showed up on time. This is important as I don’t have all day to wait around. They are respectful. They knock and wait for an answer before attempting to come in. The work they do is efficient, thorough, and of the highest quality. They exceeded my expectations when I was handed a paper of the extra service they had done to the Garage door motor and door. It’s a lot quieter and it feels brand new. They didn’t try and up sell me into what I didn’t need and the price they gave me was beyond fair. Thank you to the team at Easy Open Door. Seriously, you guys are the best.

Great work, helpful and professional, answered all our questions and instructed us with maintenance

Randy came on time and after discussing options, said he had a manufacturer he thought could reproduce the broken bottom 2 panels to match all the rest. It wasn't cheap, but it beat replacing all 3 garage doors to make them all match. When the panels came back, they were perfect! What great service from a great company. They were the ONLY ones to come up with this solution, so we highly, highly recommend them. Michele was in touch with us throughout the process, and the installation went great, too. Thank you all at Easy Open!

The friendly and professional were able to work around their schedule to accommodated my schedule. The expertise of Devin was outstanding. The service that was provided to me was off the charts.

From the first call to the quote to installation: the process was as smooth as one would want: Fair and competitive pricing, attention to customer needs, efficient installation by Brian and Devin and, above all, Michele staying on top of the process. If only all contractors would treat their customers this way. Gene P.

The technician lubricated everything, checked the function of the mechanics and it works great. The company had a special going on at the time so I purchased a keypad that was installed. It is wonderful. Now I don't have to carry a key with me every time I go for a walk.

Excellent!

Great! They arrived on time, did what we asked, provided a checklist of the work done (inspection, testing) and it took an hour. We'll definitely call them in the future.

Went very well.

Great company to work with.

They were very good.

They came and fixed it. They were very good. I would give them all A's in every category. I was very pleased with everything especially the price. You never get anything here for $59. They were very very good. I would use them again.

First of all, when I called I was able to reach the owner, Michele, immediately. She explained their fees for service and I booked an appointment. The representative, Jorge, was punctual and he identified the problem in the first 5 minutes (misaligned safety sensors). He adjusted them and then completed a tune up on the door. It now works perfectly and runs quite a bit quieter.

Good. The secretary actually diagnosed the problem over the phone. The guy that repaired it was fast, efficient, and explained the work needed ahead of time.

Fantastic service. The new garage doors are such an upgrade. Look great! Nice and quiet too. They were on time, very polite and professional. Very happy.

They were quick and the door opens so much quieter now.

I have used them for years for all my properties including my rentals and properties I managed. Very please with everything.

Tech arrived in middle of two-hour window, which was scheduled for my convenience. Tech clearly knew what he was doing. Finished in less than an hour, Included lubing the door hinges and rollers. I'm quite happy with the work.

Very happy with Devin service and people skills. Give him a raise! Thanks Easy Open Door!