Carpet Man
About us
Welcome to The Carpet Man! Our expert staff will guide you all the way from product selection through professional installation. Visit our Floors To Go Showroom today and let us help take your home to a whole new level. Be sure to stop or call us to find out about our monthly specials! We offer a 12 month no interest financing promotion. Also have a store at 3511 Redwood St Clearlake, CA 95422
Business highlights
Services we offer
Area Rugs, Exotic Woods, Hardwood, Laminate, Our professionals will be pleased to come to your home and measure for a FREE estimate and consultation for all your flooring needs including Carpet, Vinyl and Resilient., Window Fashions
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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"Thank you for taking the time to review your experience with us I am sad to think a missing e-mail lead to a C rating on professionalism. We were not able to address the information in your e-mail because it was not received by our office. It was not until you re-sent the information that we were able to compare the product you were looking at with the products we offer. Once I had the information, I was able to compare the products. The weight (20 oz vs 25 oz), height (.22 in vs .41 in) and density (1646 vs 2195) are considerably less than the product we offer. I also do not see a texture retention warranty on the HD carpet. As you mentioned in your correspondence – apples and oranges. Because of prior experience, we have a certain “threshold” for quality that we don’t fall below. We also don’t offer .75 laminate or vinyl, for the same reason. We pride ourselves on being able to offer a finished product that will satisfy our customers for many years – but the product we start with is important. Adam has been in business for more than 40 years. We offer our customers a fair price for quality materials and installation. That said, there are just some products too cheap for us to mess with. They are harder to install and don’t perform well. We put our name on every installation and back it with a lifetime labor warranty. We have relationships with the manufacturers we purchase from and know that they stand behind their products. If there is a question or concern, you contact us – you don’t track down an installer or file a claim with the mill – WE handle it all. HD fits a certain niche in the construction market. They specialize in price. We can’t match their price, because they don’t match the quality of the materials or our service. Thank you again for your review. It gives us the opportunity to improve our service."
We had received another recommendation which happened to be The Carpet Man in Lakeport....so we drove there. We were welcomed, introduced, and asked what we were interested in.
The gentleman proceeded to the carpet samples, opened up just the right ones.....explained in depth the differences between the different materials, textures and guarantees.
He then followed us to our home, did the measurements, and we bought carpeting for liv. rm., din. rm., and bedroom.
Carpeting was installed on time, but not completed. The installers noticed a wet section on the floor. We investigated and found a leakage under the kitchen sink....repaired that....dired out the floors with an industrial fan....and the installers returned the next day and completed the installation. I am grateful they noticed the problem which would have been disastrous if they had just carpeted over it.
This is a very good company to do business with....I was impressed.
Claude
"Thank you so much for your business and review."
Licensing
State Contractor License Requirements
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