DOVE CEILINGS NORTH
About us
We are a family owned business and have been operating in the drywall business for the past 12 years. We are licensed in the State of California by the Contractors State License Board #884648. We are a member of the Better Business Bureau. We are bonded, carry Liability and Worker's Compensation Insurance.
Business highlights
Services we offer
Acoustic removal. Retexture. Painting. Crown Moulding. Base Boards. Drywall Repair
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
84% | ||
13% | ||
0% | ||
3% | ||
0% |
Pros:
-Large crew (4 or 5 people) and on time.
-Cleaned up after themselves (left a few items behind (empty tape roll, empty caulk bottle and coffee cup)), but nothing to big I couldn't handle just throwing out.
-They tell you up front they don't reinstall the electrical, but if you ask nicely, they will. Most of the lights worked after they left and I had to call in an electrician to install a ceiling fan so I had him fix what didn't work. They do completely remove ceiling fans so they can get all the popcorn underneath it. Some companies don't.
-Price was exactly where it should have been. Called 3 different companies and Dove was right in the middle and reasonable.
Cons:
-Some of the edges, along the walls upstairs, don't look like they were textured properly (some of the corners seem to be missing texture in the hallway and you can tell someone's finger ran along the wall).
-Third bedroom has obvious texture lines in a few spots that were not smoothed out.
-A couple spots didn't have caulk or the caulk separated so it looks like there is a small hole there.
-Paid extra for them to fix (flatten or straighten) a wall over fireplace that had previous water damage and was curved (even called the owner to make sure he understood what I wanted). Couldn't tell until everything dried and I hung my clock back up, but wall actually seemed more curved afterwards and wasn't flat. They fixed the waves at the top, but that was it. Not sure if they didn't understand what I was telling them or what.
-Had to write my neighbor a check for water usage because they hooked up to her water faucet (mine was broken, but they should have used the one in back or at least told me they needed one so I could ask her).
Overall they did a decent job and there were just a few minor issues. I didn't even notice most of it until a month and a half later when I had some of the lights reinstalled and hung the clock back up only to see it still rocked back and forth. Decent, but not perfection which is why I went with a B overall.
Update:
It's now July 2014 and I'd like to add to my review. I just changed my would I use this provider again to a and quot;Noand quot; based on the following things. Now that its summer, I'm getting a lot more natural light in the rooms of my house so I can see what kind of job they did upstairs. In my opinion, not good at all. Downstairs I don't really have any complaints besides my curved wall that was never fixed. Upstairs wow. Each room has a problem. There are some areas in these rooms that don't look like they were textured completely/properly. Strips on the ceiling that have little pin holes and obvious flaws when the light hits them. Like I said above, corners in the hallway without texture. I've talked to some other companies about the issues and they are confirming what I was thinking. Considering paying someone to come in and fix it because its really irritating to look at.
When we first called, Jay was able to come immediately for an estimate. He quickly scanned the house and took measurements, and was able to give me the cost right there and then. And the best part is, when I told them about our tight schedule, he agreed to it and had people over the very next day at 7AM.
We chose Dove Celings because they were quick to give us a quote, and then quick to get the job done, all while maintaining good quality. Jay was very professional and courteous, and being first time homeowners, was very patient in explaining things to us about home things that were new to us. We highly recommend Dove Ceilings for ceiling!
You can sharae the content of my review but I do not want my address nor name given out and no phone calls please.
Adam, the project manager, was also very helpful and courteous. Everyone at Dove was always on time, offered useful and cost-effective solutions/suggestions and did quality work.
This was no small investment to us, but it went a long way toward updating our home. We are very happy with this work and we will gladly recommend Dove to others.
On 12/3/12 the painting was completed. Employees were to be at my home between 7:30 - 8:00 a.m. I received a call around 7:50 to inform me that they would be around 15- 20 minutes late because of traffic. I really appreciated the update.
My brother and sister-in-law had their ceilings done by Dove; they were very pleased. My neighbor has two friends who had their ceilings done by Dove; they were very pleased. One of my neighbors just had her ceilings done by Dove after she saw how smoothly everything went with my experience. Another friend of mine will be having her ceilings done by Dove after the New Year.
Everything went as planned and I am pleased how Mark took the time to listen to me and made me feel that they wanted to take care of my home (which included taped plastic everything - at least three layers of plastic). There was only one small imperfection I noticed after all the work was completed. I called Mark and he personally came out to clean some paint off skylight and made sure I was completely happy with the work.
I was very happy with the excellent customer service!
Many thanks to Mark and to his employees for such a great job!
As is usual I had obtained several estimates for doing this work. Six estimate from paint contractors that claimed to remove popcorn ceiling, from contractors that specialized in general home remodeling and two contractors that specialized specifically in acoustic removal and re-finishing houses with lath and plaster ceilings. Surprisingly the bids were within 20% of one another but my confidence level was only met after talking to the contractors that really only work popcorn removal and had lotts of experience with lath and plaster.
I chose Dove Ceilings and it turned out great. They did a comprehensive estimate, explained all the details of what was to be done and what my preparation responsibilities would be and how long the job would take.
I was pleasantly surprised that my prep work was minimal basically clearing horizontal surfaces. They did all the hard stuff like removing light fixtures and ceiling fans etc. They estimated 3 to 4 days for the full process and it took two days to remove the popcorn and replaster and texture coat the ceilings and than an additional day to prime and paint the ceilings. After painting they replaced all the fixtures.
They did a great job everyday to basically encapsulate the working areas before starting the work and cleaning up at the end of the day after work was done for the day. I cannot emphasize enough how important this is because popcorn removal has got to be the messiest job one can imagine. In reality it is worse than one would imagine.
Dove did a great professional job. It turned out even better than I imagined it would. The crews were friendly, showed up on time and obviously knew exactly what to do and did it efficiently and well. They worked long days to finish as promised. The cleanup was great.
Again I would highly recommend this company.
"Thanks, it was a pleasure serving you."
"Thank you for your kind words. We enjoyed working for you."
"Thanks for the opportunity to serve you. We will do our best in the future to deserve and A Grade. Thanks again."
"Thank you so much member. It was certainly a pleasure to work with you and your home. It has always been our policy to have our customers completely satisfied and happy with our work. Again, thank you from all of us at Dove Ceilings"
"We are so sorry member that you were so disatisfied with our services and that we had such miscommunication. We have tried many times to reach you and to remedy this situation but to no avail. Again we apologize and hope you will let us improve our relationship with you in anyway possible. Kindly, Dove Ceilings"
"Thank you member for the nice review. It always helps to know that we are doing a good job and that are rates are competivie. Thanks again and enjoy your new ceilings. Kind regards, Dove Ceilings."
"Thank you for your comments member and for recommending us to your friends. We appreciate the opportunity to be in your home. Thanks again. Dove Ceilings."
"Thank you so much for your nice comments. We always try to leave our customers happy and with a clean house. Agains, thanks for your comments. All of us at Dove Ceilings."
Licensing
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