Diamond Mike Plumbing Heating

Our neighbor has mentioned Mike Diamond advertising to fix emergency backup. So we gave them a call. For basic work they are ok. If you're in a pinch and you need someone right away for a small job they work. They are over priced, work is not guaranteed, and they really really try and up sell you on everything. There is someone always on the phone and they did get someone out to the house within 90 mins. That's where it goes all down hill from there. The guy arrives after explaining what we've done to troubleshoot he does a quick look and tells us that we should spent $650 to fix how our pipes look. Ok not too bad. He goes to our clean out and spends 2 mins running about 5 feet of cable. We do a quick check and it's draining but not really that well. He says that's all he can do unless we pay more. Says it'll cost $200 to guarantee and $400 to flush the system, and $2200 to really fix the issue by replacing the pipe. Felt sort of dirty like talking to a used car salesman. Of course as soon as he leaves that night the kitchen sink backs up again. We got our usual plumber to come the next morning. Fixed everything for 30% less with a 90 day guarantee. Drains super quick now. Will not call Mike Diamond again.

It was a good experience. I was charged the price quoted and received good service.