A Star Appliance Service Co

We called A Star Services to fix our leaky washer.  The woman at the answering service was friendly and polite, scheduling a quick appointment for the following day.  Sergey, the repairman, called to see if he could come an hour earlier than scheduled, and he was prompt and corteous.  After spending less than five minutes with the washing machine, he determined that the problem was a hose that had disintegrated at the base of the unit, which had to be replaced.  He had to order the part, but was able to obain it, then returned to install it two days after the initial encounter, which took less than 15 minutes.  This service cost $176, but that's not too bad, given the price of a new washer.  However, two days after this repair, the washer started leaking again.  We called A Star back, and they promptly sent out a different repairman who determined that yet another hose was disintegrated due to age and use.  He stated that he would have to order this other hose and would be back in a few days to replace the bad one for another $154.  None of this would have been necessary had the first repairman checked all the hoses and replaced all the ones that needed replacing at the time of the first repair.  I mean, all the hoses are the same age, and thus, one would expect them all to be in equal states of disintegration, right?  When we called to speak with a manager regarding this issue, it took a few hours for one to be located and call us back, and they were unwilling to give any kind of discount for the labor to replace the second hose because it was "a different problem."  No, it's the same problem, just a different hose.  We're going with someone else more thorough to replace the hose and to see if there might be some other issue that was missed by A Star.