Ron himself sold me on it with his apparent work ethic and professional demeanor. I can't truly fault their service a whole lot, especially for the price. However, after 8 years of faithful relationship they began to steal over a few months that last year. Old bits of gold at first (I later found out) and then the clincher, my wedding band. I really didn't believe it at first and gave them the benefit of the doubt. The very next visit they proved me foolish and stole two beloved pairs of earrings - the only ones my husband had ever given me. Everything was gold - and I'm sure sold for the cash given the price of gold at the time. This is horrible but might not have ended my relationship with the company if Ron had stood up and owned responsibility. I filed the police report, made a claim on insurance, etc. But it was not enough to cover all that was lost. I figured since he was bonded and insured that would be enough - i was not looking to make a profit and would have dropped charges if they'd returned these sentimental items - none of it was that costly really but enough to do same damage to our savings to replace. But he denied it all and without enough hard evidence there was not way to go after them. If you want a decent affordable cleaner they're good - but lock up everything and don't expect the "bonded and insured" bit to help out if anything should happen to your things.
Description of Work: Cleaned my home for actually 8 years, coming every two weeks. 1800 sq feet townhome. I would have given them a B overall except for the below.
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House Cleaning
FAQ
STAR CLEANING SYSTEM is currently rated 2 overall out of 5.
No, STAR CLEANING SYSTEM does not offer free project estimates.
No, STAR CLEANING SYSTEM does not offer eco-friendly accreditations.
No, STAR CLEANING SYSTEM does not offer a senior discount.
No, STAR CLEANING SYSTEM does not offer emergency services.
No, STAR CLEANING SYSTEM does not offer warranties.