
FIRST CHOICE CARPET & FLOORING
About us
First Choice Carpet & flooring & First choice flooring & design is a family owned and operated since 1992. Located in Laguna Niguel & Mission Viejo (949-829-8800) , we are a full service floor covering Store and can take care of all your floor covering needs: carpet, hardwood, laminate, tile, natural stones, granite counter top as well as kitchen and bathroom remodel, all under the same roof. Our number one priority is customer satisfaction and we are committed to provide you with the best value and service. Our motto is "give us 1% of your confidence and we will earn the other 99%". Over 80% of our business comes from repeat customers, referrals and the word of mouth. Our Integrity, honesty and professionalism has set us apart from our competitors and we have grown to become one of the most respected and reputable dealers in South Orange county. We look forward to seeing you in our show rooms so we can share with you our twenty years of experience, knowledge and expertise and show you why we deserve to earn your business.
Business highlights
Services we offer
AREA RUGS., CABINETS, CARPET, COUNTERTOP, GRANITE, HARDWOOD, KITCHEN, LAMINATES, NATURAL STONES, SHOWERS, TILE
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
4% | ||
4% | ||
0% | ||
4% |
Miriam was an angel. And her husband Fred was extremely helpful too. All of their installers are highly experienced and professions.
My attitude about where I live changed overnight. I love it!
The type and quality of the carpet is very affordable, yet high quality too.
This is the second time I've used First Choice Carpet & Flooring and I'm very satisfied with their services. Fred and his crew are always very thorough and professional. Plus the cost of their services is very competitive and the quality of the work done is top notch.
"We are very grateful to have you as one our costumers, looking forward to be at your service in the future ."
"We truly appreciate your business and your kind comment !"
"We sincerely appreciate your business and the confidence you have placed in us !!"
The installation crew: Francisco, his brother and nephew are first class, as well. We had talked to many neighbors and friends about their satisfaction with other carpet companies. Several people told us that the installation crew was crucial because of the way they cut and installed the carpet. All of Francisco's crew worked extremely hard, cleaned everything up completely each day, and they were completely professional. We could see how much they cared about the quality of their work.
We highly recommend First Choice Carpet, Fred Kashani and Francisco and crew.
"Its been a pleasure serving you . looking forward to be at your service in the future."
"Grateful to have you as one our costumers, looking forward to be at your service in the future ."
"its been a pleasure to have served you !"
"Grateful for your kind comments !"
The workmanship for installing the hardwood flooring, carpeting, and ceramic tile was consistently of high quality. The project was completed one day ahead of schedule.
Communications were excellent. Fred gave me his personal cell phone number and kept me informed during all stages of the project.
It was a pleasure to do business with First Choice Carpet and Flooring. Yes, I would use them again and would not hesitate to recommend them to a friend.
However, I did mark Fred down slighly for responsiveness (communication). Apparently, the final pieces to complete the stairs had not come in and Fred failed to advise me of this fact in advance. So, after arriving home noticing that the installers had cleaned, packed and left, I was left wondering why eight stairs were unfinished - I had to call Fred to find out, when I would have expected him to let me know proactively. I had to follow up a few times over the course of a week to see when the pieces would arrive and when the project would be finished - again, I would have expected updates directly from Fred rather than myself doing the follow-up. However, Fred worked very hard to get the final pieces then prioritized finishing my project on the same day that the final components arrived. Fred seems to be very busy (a good thing) so I am writing this only because I was surprised by this hiccup in the project; however, Fred acknowledged this miss in communication, so I appreciated that. Otherwise, Fred was extremely pleasant and responsive in all of my interactions with him.
Overall, despite the communication mishap, I would highly recommend use of First Choice - beautiful finished project at a very competitive price!!
We were extremely pleased with the work and appearance of the finished job. Referrals were also given by First Choice for plumbing and window coverings, both of which were excellent and fairly priced. We have used First Choice several times in the past and will continue with them for all our home improvement needs. Fred Kashani is an amazing resource person with an excellent network of referrals for almost everything needed for home improvement and repair.
"We sincerely appreciate your comments in here and looking forward to be at your service in the future ."
"Dear customer, we sincerely appreciate your business and your kind comments!"
"Your kind comments is much appreciated. Thank you for placing your trust in us !"
"Dear customer , we sincerely appreciate your kind words and hope to be able to serve you , your friends and family in the future ."
Licensing
State Contractor License Requirements
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