Beacon Carpet Cleaning Inc

It was great. Very happy with the service recieved.

Initially, the results were not to my satisfaction. I contacted the company immediately and they were very professional, asked a number of questions and made arrangements to have another technician come out the next day. The technician evaluated the stain, discussed the treatments that had already been tried and then explained what he was going to do. He had the stain removed in 15 minutes and the cushion was restored to it's original finish and color. The results were better than I expected given the nature of the fabric.

carpet cleaning was great, some spots just didn't go away

the techs showed up on time after calling to say they could come earlier. Everything looked awesome. Very professional and thorough.

Always a pleasure to work with Beacon. Have been a loyal customer for over 25 years. Great service and good prices.

They did a great job. They sent someone out the day after I called. I had previously tried to remove the stains and odor myself, using a variety of store bought products, as well as baking soda and vinegar. None of it worked. But the Beacon technician was able to remove both the stain and the odor.

They were great! Very professional and they did an excellent job.

I have used Beacon several times and never had a complaint. They show up on time and do a professional job. They are always polite and helpful.

They did an excellent work. I plan to use them again in the near future.

Living room, long hallway, and 2 removable bathroom carpets all look very nice today.

The carpet was like new after the cleaning. I had a stubborn spot and it was gone after the cleaning.

They arrived in time and did an excellent job.

Perfectly. I have been using them for years for cleaning, to replace some pet damaged pad, and to do water extraction. I have also used them to clean grout and tile in my bathrooms.

Have used Beacon on many jobs over the years, and they are always professional, on time, and do a great job. I would highly recommend them.

The gentleman spent quite a bit of time with me discussing the carpet and the caution that needed to be taken in cleaning it because he was not sure how stable the colors were or if it would buckle or shrink. He said he would test to see if it in fact was wool and would try a topical cleaning approach. If that didn't work, he'd call me to get authorization to take further measures. The cost was to be $100. A week later I went in to get the carpet and the same gentleman went through the issues with me. He said they'd tried the topical method, but his feeling was it didn't improve the odor that much. Since he'd determined that the color was NOT stable, he couldn't proceed with other cleaning for fear of ruining my carpet. Therefore there was no charge at all and he said I would need to take it to a dry cleaner. He explained a lot about the rug and how it was made and cautioned me about its care going forward. It appears to be a delicate little flower!! I didn't feel right not paying him anything for his effort and time; so he said how about $30? I thought that was very acceptable. Yes, the carpet does still have odor, but it actually does seem to be quite a bit better. My feeling is that this company is very reputable and I would definitely use them again. I also had a strong recommendation to use Beacon from a local carpet company. As I prepared to leave I was given a bottle of carpet spot cleaner, for nothing! These people seem to be really good guys.

They are very good. They even move the furniture to clean under it. He puts a lot of effort into his work and everything looks like new when it's finished. I've been using them years.

On time, used hypoallergenic steam products. Worked h****** stairs. No teaser rates. They just do the job.

It was alright for the time. They did a good job.

I am getting ready to do it again. The service was absolutely wonderful. They were very good. They were very prompt and did a wonderful job. The people were very nice.

It was fine.They are honest and can be trusted.

They were fine. What stood out the most were their care of the furniture and just being thorough. I think the price was a little bit on the high side since they only did our upstairs. They did not do any other areas. It seemed a little bit on the high side to me, but I think that is because they traveled quite a ways to get to us and I think that was the cost. They had to make up for that somehow so they just charged more I believe.

They were good. They did a good job. They cleaned up well.

It was easy to book an appointment. They arrived on time and after looking over the area gave me an estimate. They were able to get out a few spots that were there from my last cleaning. They offered to come back if the spots returned. I also had them clean 3 sofa cushions. The carpet looks good and was dry within 8 hours.