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Renewal by Andersen of Orange County

4.9(
86
)
Glass Blocks - Install - For Business, Sliding Door - Install - For Business, Blinds or Shades - Install or Replace,

About us

The Renewal by Andersen of the Orange County offers custom crafted, energy efficient replacement windows and doors. Visit us at one of our Showrooms to view many of our replacement products, including double-hung windows, casement windows, gliding windows, bay or bow windows and a variety of entry and patio doors in both sliding door and French door styles. Or schedule an in-home or virtual consultation and we'll come to you. For a FREE consultation contact us at 1-866-801-4229. Renewal by Andersen offers a full-service replacement process, where you will get custom-built, energy-efficient windows and doors professionally installed for you. We'll send our Signature Service "A-Team" giving you the BEST home improvement experience you'll ever have!

Business highlights

30 years of experience

Services we offer

Doors, treatments & egress., window

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.986 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%
Write a review
Showing 1-25 of 86 reviews
Mike C.
Jul 2020
1.0
They never followed up.
Rico F.
Aug 2019
2.0
Sent them a request for a quote over 2 months ago and they never replied.
Response from Renewal by Andersen of Orange County

".Our Renewal by Andersen location in Laguna Hills does not service Long Beach. Long Beach is serviced by the Renewal by Andersen store in Torrance, CA."

Dan H.
Feb 2019
5.0
Yes, I recommend this pro
They called 24 hours before to confirm. The service technician, John G., arrive on time, was friendly and professional in his approach. He patiently asked questions to help diagnose the issues, made quick adjustments, and clearly explained the issue and remedy. A very positive experience.
George Q.
Jan 2019
5.0
Yes, I recommend this pro
Thanks to our crew, Valentin, Marcos H, Jonathan, Refugio, Luis Vargas and Lupe, led by Jesus V. for a job well done in Cathedral City. Nine new windows, 2 sliders and a new front door! We're thrilled.
EDWARD M.
Dec 2018
5.0
Yes, I recommend this pro
The installers of my windows did a outstanding job, the quality and process was the best: Jesus, Valentin, Fidel, Diego really helped our home become so much better in appearance. GREAT JOB! I will share my experience with family and friends
Response from Renewal by Andersen of Orange County

"That's wonderful news. Thank you for choosing us for your project and welcome to the Renewal family!"

Julie L.
Nov 2018
5.0
Yes, I recommend this pro
Today I had my Renewal by Anderson windows installed. The installers Jesus, Valentin & Robert protected my furniture and floors, they cleaned up after. They were awesome.
Response from Renewal by Andersen of Orange County

"This is music to our ears! Thank you so much for trusting your home to us and we're delighted to hear how well the team took care of you."

Todd C.
Sep 2018
5.0
Yes, I recommend this pro
Fantastic. Jesus and Valentin were prompt, professional and transformed our outdated door to a beautiful French door.
Response from Renewal by Andersen of Orange County

"That's wonderful news. Thank you so much and welcome to the Renewal family!"

Peter L.
Sep 2018
3.0
$12,000
Thanked them for their time.
Jeri C.
Aug 2018
5.0
Yes, I recommend this pro
$43,000
Overall, very well. The new Windows are great and keep rooms so much cooler. All the staff from Lisa, Matthew, Sam and his team, Richard and his team, Manuel and Frank, Ariana, Jaqueline and Charlie were eager to answer questions, solve problems in a very timely manner and just make sure we were happy. We have talked about getting new windows for years. We should have done it sooner!
Response from Renewal by Andersen of Orange County

"Thank you for choosing us for your window project. We're delighted to hear how happy you are with the team and with your choice. Welcome to the Renewal family!"

Tom B.
Jul 2018
5.0
Yes, I recommend this pro
The window installation team (Ever, Erik & Alejandro) were excellent. They were very professional and the quality of work was great. They were knowledgable and addressed all of our questions and concerns. In addition they were extremely neat and all of our floors and furniture were covered prior to starting any work. The follow-up window moulding detail team (Michael N. and Fernando J.) were also excellent. They were neat and efficient addressing all of my wife's concerns. She was extremely happy with the look of the window mouldings when the team completed the job.
Response from Renewal by Andersen of Orange County

"We're delighted to hear how happy you and your wife are. Thank you so much for choosing us for your project!"

Kathi M.
May 2018
4.0
Yes, I recommend this pro
After a bit of a communications glitch, this first phase went beautifully. Jesus and Felix removed the large, wood-framed living room bay window with dividers and the office window. They worked quickly, but carefully, taking very good care of the drapes, furniture, and carpet. Their meticulousness was terrific. Additionally, they were friendly and checked in often if they had any concerns (exterior rock work). I've requested them for the next phase of window work. Following installation, Ferdinand (I believe was his name) came to do any necessary touch ups - a job well done!
Response from Renewal by Andersen of Orange County

"Thank you so much for trusting your home to us. We're delighted to hear that our team took such wonderful care of you and your home!"

Jerry L.
Apr 2018
5.0
Yes, I recommend this pro
$9,000
Excellent!
Response from Renewal by Andersen of Orange County

"Awesome to hear! Thanks and welcome to the Renewal family!"

Mari S.
Mar 2018
5.0
Yes, I recommend this pro
We just had Renewal by Andersen windows installed in our home and I am soooo happy with them. My old windows by another manufacturer had become so fogged and clouded, that I forgot how wonderful it is to look out through a clear and beautiful window. Everything looks so crisp and vibrant! From the moment Jesus and Fidel arrived with the “red carpet” everything went smoothly. They were professional, friendly, and very knowledgeable. When they left, there wasn’t one thing for me to clean-up. I am so impressed with the customer service throughout the project. We are doing our home is stages and I can’t wait to have Andersen return. I do plan to request Jesus and Fidel for the next phase. They are awesome!
Response from Renewal by Andersen of Orange County

"We're so glad you're pleased with the first stage of your project. Thanks for trusting your home to us and we look forward to the next phase!"

Kathey H.
Oct 2017
1.0
They never got back to us with a quote for the job!
Response from Renewal by Andersen of Orange County

"Thank you for taking the time to speak with me. I appreciate you allowing me to apologize for the breakdown in communication and completely understand your frustration at the lack of follow up from your sales representative. We work hard to ensure that homeowners have the best possible experience, and it's unsettling to hear when we have not provided that. Again, my sincerest apologies and I appreciate your feedback and consideration. If we can be of any help to you in the future, please let us know. Charles Gindele President Renewal by Andersen of Orange County"

Bruce H.
Oct 2017
5.0
Yes, I recommend this pro
$3,124
Everything went smoothly. The front door looks beautiful. Touch up painter, who was a planned part of the installation schedule comes tomorrow. Installers came on time and were done in about 4 hours which is less than what we had expected. Jesus made sure that we were satisfied and whether we had any questions before they left. While we were hoping to spend less money to replace our door, Renewal by Anderson's price was competitive and we felt that their reputation was an important factor in the decision.
Response from Renewal by Andersen of Orange County

"Thank you for letting us know how smoothly everything went! We appreciate you trusting your home to us. Welcome to the Renewal family & and enjoy your beautiful new door!"

Robert C.
Aug 2017
5.0
Yes, I recommend this pro
$7,200
Sales staff and installation crew were professional and easy to work with. We would have appreciated more responsiveness from the office staff. However, the office staff's less than stellar customer service did not detract from what really mattered--the excellence of the product and installation time.
Melissa C.
Aug 2017
5.0
Yes, I recommend this pro
Jesus and Audy were my installers and they were timely, professional, and did an excellent job! They were very customer service oriented and made sure I was very happy with my new window. It looks beautiful! I would highly recommend. A very positive experience with the whole team at Renewal by Andersen!
Banafshe S.
Jun 2017
1.0
$5,500
Pompous, snobby, and arrogant. Window guy came, took zero measurements, barely looked at our windows and said $5500 per sliding glass window. I asked why and he said "we are the Mercedes Benz of windows, we are not Toyota!" You can't make this up people! Ugh!
Myrna T.
Jun 2017
5.0
Yes, I recommend this pro
Time management was as agreed!! And Jesus the installer was super informative.
Michael W.
Jun 2017
5.0
Yes, I recommend this pro
$35,000
The best part about having RENEWAL BY Andersen install our windows and doors is that they did everything. They sent installers, carpenters, cleaners, painters. I didn't have to find additional contractors to finish the project. Each person on the installation team (Jose I, Christian V, Bernardo, Joel, Jose V, Joseph, Mike, & Jose) was friendly, polite, and knew what he was doing. They arrived on time, cleaned up thoroughly after themselves, and communicated well throughout the process. The touch up painter Frank D. did a great job too, completing the process. Their product is beautiful and really adds a lot of value to our home. They look so much nicer than vinyl windows. We are very happy with our choice.
Ray B.
Feb 2017
5.0
Yes, I recommend this pro
$20,000
Very professional. Great personalities. Clean throughout the process. Immaculate at the end. Work done by Marco, Casey, Bernie, and Joel.
John C.
Jan 2017
1.0
Well deserved "F" rating!  While I appreciated the time (more than 5 hours) Bryan [last name removed] spent with us on Sunday evening 1/15/17 regarding replacement windows by Renewal by Anderson of Orange County our transaction quickly went south from there.  We agreed to a project for 6 replacement windows and 3 slider replacements at a cost of more that $52,000 and they were happy to take our deposit of $1000 (as we had to purchase on 1/16/17 to get the 25% discount) we informed Brayan that we may have some additional questions.  After our first few questions were answered the communication stopped so we therefore cancelled the entire transaction.  Buyer beware as although these may be great windows at a reasonable price (I guess) the failure to communicate is what forced us to cancel the transaction as I would never deal with a vendor who doesn't have time to answer questions regarding a $50K plus project with them.  Then Charles Gindele supposed President and Owner harassed me via email about this issue.  [content removed]  STAY AWAY! estimated cost: 52000.0
Shirley D.
Jan 2017
5.0
Yes, I recommend this pro
$2,700
Casey and Fernando were conscientious and knowledgeable. They were careful to protect our home as they worked. This was important as all of the interior work had to be done while standing in the bathtub. They did an excellent job removing the glass block wall and installing the new window. We had them install a large window that slides. We selected Renewal by Andersen because we trust that the materials will stand up to being in a shower and that any water will that gets in the window track will drain. Casey and Fernando were a pleasure to have in our home.
Debra S.
Jan 2017
1.0
$10,000
Terribly. Over the phone he asked if my spouse would be there for the appointment. When I answered no, he said a spouse should be there and asked if there was anyone else's name on my deed. This is all before someone was sent to the house for an estimate. What year do we live in?
Bil C.
Dec 2016
5.0
Yes, I recommend this pro
Great work and cleanliness. Thanks Jesus & Christian V
Showing 1-25 of 86

Licensing

State Contractor License Requirements

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FAQ

Renewal by Andersen of Orange County is currently rated 4.9 overall out of 5.
Renewal by Andersen of Orange County accepts the following forms of payment: CreditCard
Yes, Renewal by Andersen of Orange County offers free project estimates.
No, Renewal by Andersen of Orange County does not offer eco-friendly accreditations.
No, Renewal by Andersen of Orange County does not offer a senior discount.
No, Renewal by Andersen of Orange County does not offer emergency services.
No, Renewal by Andersen of Orange County does not offer warranties.

Contact Information

22982 Alcalde Dr, Suite 100, Laguna Hills, CA 92653

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