Freeman Roofing

Price seemed to go up based on the tile color, the contract had listed Timberline or GAF. I choose GAF charcoal and it cost $400 more. $50.00 of dry rot repair was also on the contract he wanted to charge me another $175. the dry rot repair 12 x 12 inches. He would get very mad if you questioned anything. I would hire him to repair if the roof leaks since it is in the contract up to 5 years.

He came out and said it was a clogged area near a valley in the roof and could be cleaned out. He told my husband that he would clean out both sides as it would most likely be happening on the other side as well. Said he would send an estimate. I had to call a number of times before getting the estimate. It was $850. I had to call a number of times to set up appt for the fix. He came and did the job in less than an hour. My husband happened to come home mid job and asked if he did both valleys and he said "No, the contract was just for one". When I sent an email saying the price seemed really high for less than an hour, as his hourly rate is $65, he rudely told me I should read my contract and I don't know how a California business works. When asked about him telling my husband he would do both sides, he just fell back on the "read your contract" statement. I told him it seemed a bit gouging on the price for the amount of time and he told me he would fix the other side as long as I didn't call him in the future if it did not work. THAT did not make me feel confident in his work at all! Really poor communication.

Freeman Roofing is an exceptional company with a highly skilled crew working for them.  We had a fair amount of dry rot that needed replacing and it was replaced well with high quality and attention to detail.  In addition, our new roof looks fantastic.  We will not hesitate to refer our friends and neighbors to Freeman Roofing as needed.  Great company to work with from start to finish.  Will certainly use again should we have another roofing need.

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I did not pay more than the big deal amount. My wife dealt with them, and they kind of treated her like the little lady. Considering my wife knows as much as the construction guys. 

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First, when Joe Freeman inspected my old roof, he pointed out structural problems that other bidders did not even notice, and he suggested carpentry solutions that appeared clever and sensible to me. His quote was quite competitive, detailed, and straightforward, without any requirement for pre-payment or complicated forms to fill out. His crew did an outstanding job, and they were energetic, friendly, and professional. Also, they clearly took pride in their work, and they were careful and thorough from the start to the final cleanup. I am very pleased, not only with the look of my new roof but also with its perfect, leak-free performance during our heavy December and January rains (El Nino conditions). I highly recommend Freeman Roofing!

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Joe contacted me right away after I purchased the deal to set up a day/time.  I was a little worried about this, since I knew roofers in general are slammed right now because of the approaching storm season.  After we talked, he  sent a confirmation email.  And he showed up right when he said he would.  Very well organized.
Fortunately, there was nothing major wrong with the roof. Joe did a little caulking but said overall, it's in good shape.  He did mention some cracking of the tiles that might be covered under warranty, but said it would not cause problems during the storm season.  I appreciated his honesty.

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Showed up at the exact time scheduled. Did everything promised in ad. Explained what he found and what he did. Provided pictures and emailed them to me. Highly recommend.

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he was very easy to get in contact with, answered all questions. His team did a fine job in a timely manner.

Found leak. Fixed leak. Beat estimate.  Great job.

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Good work. Very thorough.

During our home purchase process, our realtor recommended Freeman’s Roofing to do an inspection after we went into escrow.  Joe did a very detailed inspection and identified that the roof needed a complete new replacement.  (Most inspectors don’t make these kind of calls knowing that it may kill the deal and risk not being hired by the realtor again.)  Joe also pointed out that the material on the roof had a class action suit about ten years ago and that company is now out of business.  Based on this information, we were able to get $5K credit towards our new roof from the seller!  
After getting several quotes, I felt the most comfortable going with Joe as he was really knowledgeable and he did a very good job explaining the process.   Joe’s crew did a fantastic job on the roof.  They were fast and did a good job with the clean up.  All permits and coordinating inspections were handled by Freeman’s Roofing.  He also did some additional vent work for us for no extra cost.   
A month later, we purchased a rental property in Concord.  We of course hired to Joe come out for an inspection.  He found some shingles that were lose or were missing.  When Joe was repairing the roof, I mentioned that the pest inspector had recommended that the roof eaves be repaired due to dry rot.  Joe replaced it without charging us and without even mentioning the extra costs for repairs.  He told me about it after the job was done.  
Freeman’s Roofing fees are very competitive.  Freeman’s Roofing is an honest contractor, great customer service that does a great job.  I HIGHLY recommend this company for anyone’s roofing needs.