BIG RED CONSTRUCTION
About us
Big Red Construction has been a respected leader in exceptional home remodel services for over 25 years. Distinguished in the marketplace by impeccable client service and the highest quality performance, Big Red Construction can transform any bathroom, kitchen or living space into a homeowner’s dream come true. We offer In-house design assistance that is part of the “Big Red way.” Kathy Kovell and her talented team are the essential tools for your successful construction project!
Business highlights
Services we offer
A Full Service General Contractor, Bathroom Remodels, Kitchen Remodels, Room Additions, We do it all!
Amenities
Emergency Services
Yes
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 15% | ||
| 0% | ||
| 0% | ||
| 0% |
In the kitchen a huge florescent light was taken out and recessed lighting put in. They had to match the texture on the ceiling and paint. They put in pendant lights, under counter lighting, changed electrical outlets, and helped put in the new gas oven, which required electrical modification. The kitchen was then painted a new bright color. Very professional staff, who were very concerned with keeping things clean. Any kind of construction causes a significant amount of dirt and dust and we were concerned our hardwood floors might be damaged. They covered them completely and not once scratch.
Because of the excellent work in the kitchen we decided to proceed to have the roof in our family room redone. Initially it was flat, and hadn't been angled properly so the water was sitting and we had a significant leak. It wasn't a small job, but the roofers showed up on time every morning and worked all day.
We would definitely hire Big Red Construction Company again.
but we wanted the best, most up-to-date kitchen possible. At the end of the remodel, we were very pleased with their work.
However, Big Red has its own basic crew that does demolition, site prep, basic carpentry, and painting but hires subcontractors to do the plumbing, electrical, cabinetry, counter top and flooring. This drives up their price. We had some problems both with their crew and the subcontractors. The cabinetry company delivered some of the cabinet doors cracked and the electrical subcontractor was inexperienced and made some mistakes. Both the electrician and cabinet maker had to return to our house more than once to correct their work. Also, another electrical contractor that worked for us a couple of years after the remodel said that the ancient wiring between the appliances and the breaker box should have been replaced when the new appliances were installed because it was not up to code. However, the county inspector did not catch this and the wiring worked. Another serious problem was also detected months after the remodel: the carpenter who worked on the flooring left wood scraps on the ground under the kitchen. This could have brought termites and required me to crawl under the house and clean up the area.
There are many positive aspects in working with Big Red. A talented person is assigned to work with you and to handle problems, keep materials flowing, and to show you the options in the available materials for your personal selection. The Big Red crew is efficient and friendly - easy to work with. The kitchen they produced was beautiful and had several new functional aspects. On the other hand, after using the appliances for a short time, we came to regret taking their recommendations for vendors. Friedman Alliances, the store that Big Red had recommended, in particular, was unsatisfactory. They were considerate and helpful until they had our check. After that, they were cold and uninterested in our assessment of the appliances or our difficulties in making them work correctly. Most of the problems that we had with the appliances were caused by the poor quality of the appliances that Friedman offered, particularly with General Electric products. In our opinion, the quality of the merchandise at this store was generally mediocre at best. In any case, we would strongly recommend that future customers of Big Red or of any other contractor be wary of recommendations of the contractor and constantly check every aspect of the work as it is being done and to read every available assessment of the quality of the appliances before they are selected.
I liked Kathy and the team so much (here I gotta’ give a shout out to Eric and Jonny, the two who did the bulk of the work. They ROCK!) that I expanded the scope of my work considerably. The quality of the work is outstanding. If it isn’t perfect, it’s fixed. That level of quality is called “the Big Red Way”. I loved doing walkthroughs with Kathy, and hearing her say “that dog don’t hunt” to work that didn’t meet her expectations. And if work didn’t meet my expectations, it was fixed with alacrity and a good attitude.
What struck me, in addition to the overall quality, was the attention to detail. It wasn’t just a window that was replaced. Then they spent time re-stuccoing the outside of the house. Then the wall was painted, corner to corner, inside and outside the house. It wasn’t that hardwood floors went in—a vapor barrier and insulation was placed underneath the house to protect the new floors. It wasn’t just that I had two French drains installed. Then I got new sod front and back because the drainage work damaged the lawns. When some of the sod didn’t “take”, they came back and replaced the grass. It wasn’t just a new shower going in, Kathy added a “hoof”, a small ledge perfectly placed in a corner so I could place my foot there when shaving my legs. What male contractor is ever going to think about the body mechanics of a woman trying to shave her legs in the shower? The house was also clean every time I returned home. The team was respectful of my space.
Kathy and the team are accessible and responsive. If you have a question for Kathy, you can contact her and expect a response PDQ. She has emailed me back between 4:30a.m. and 8:00p.m. I never felt neglected. BRC isn’t cheap, but the quality is worth it. I felt very comfortable having them in my house. Did I mention they are responsive? I came home one Friday evening and I couldn't turn on the washing machine. Turns out someone forgot to plug it back in after using the outlet for something else, but I couldn't figure that out. Kathy had someone at my house within 45 minutes of my and quot;help!and quot; email. Yeah--7:00p.m., Friday evening, Eric comes in, smiling and friendly. and quot;No problem, I'll fix whatever it is.and quot; Boy, did I feel like an idiot when the fix took about a nanosecond. And then he wouldn't even take a six pack of good beer as a thank you!
I’ve told everyone I’ve met who has even hinted about wanting work done on their house to give Big Red a call. I cannot recommend Big Red highly enough. I have a contractor for LIFE.
Kathy and the whole Big Red team were excellent about explaining everything they did every step of the way. My roof did need repairs and some new attic vents - the reasons were all provided and I felt very comfortable with them. Everyone who worked on my house was a true professional and all had worked with the company for an extended period of time. I did choose to go ahead with painting and the work looks just beautiful, with great attention to detail. Kathy actually provided access to a wonderful designer at no cost who helped me pick out paint colors and a lighting fixture. I'm terrible at making decisions like this, so it was a huge help! And they installed the light fixture at no cost. There was absolutely no hassle while the painting was going on and I could swear Eric left the house cleaner than he found it.
Big Red's not the cheapest contractor (hence, the and quot;Band quot; for price) or the most expensive, but if you're talking value I don't think they can be beat. True professionals with a very strong customer service orientation. I will be working with them again and definitely recommend them.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.