Reviews
2.01 Reviews
Showing 1-1 of 1 reviews
SHIRLEY F.
04/2007
home remodeling
 + -1 moreOverall we had a bad experience. There were two big problems: Budgets and supervision. Penny overcharged by padding the budget, adding non-existent expenses, failing to share contractor discounts with us according to the contract, etc. We were thoroughly fleeced. Her budgets are opaque, and so general (lacking detail) that it enabled her to add expenses after the renovation that she claimed had not been included. Her cost estimates (of purchases) were underestimates by 30-50%. Additionally, she also gave woefully inadequate supervision of the subcontractors. In a six week job she did not appear on site for FOUR consecutive weeks. I would NEVER use her again despite some positives (good ideas, good taste, and the use of pretty good subcontractors, prompt responding to e-mails and phone calls; getting the job done in a reasonably time).
Description of Work: Penny Chin, through Elements in Design, designed the renovations for a bathroom in a 40 year old house and then acted as general contractor for the renovation. The work included moving a wall to enlarge the bathroom; stripping the room to its bare structure, adding new shower enclosure, tiling the shower stall and floor, painting the walls, choosing and installing light and plumbing fixtures.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$40,000
Contact information
unknown, La Quinta, CA 92253
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Interior Design and Decorating
FAQ
ELEMENTS IN DESIGN is currently rated 2 overall out of 5.
No, ELEMENTS IN DESIGN does not offer free project estimates.
No, ELEMENTS IN DESIGN does not offer eco-friendly accreditations.
No, ELEMENTS IN DESIGN does not offer a senior discount.
No, ELEMENTS IN DESIGN does not offer emergency services.
No, ELEMENTS IN DESIGN does not offer warranties.
Contact information
unknown, La Quinta, CA 92253