Desert Express Delivery & Moving Co.
About us
If your Moving across town, across the street, or within the same building give us a call... With years of experience Desert Express Delivery & Moving has provided countless move throughout the desert and surrounding areas. We are a Moving Company You can count on. No Additional Fees No Surprises.
Business highlights
Services we offer
Art hanging, Consignment Stores, Home Staging, Loading or Unloading Rental Trucks Pods etc. Furniture assembly, Moving Services: Residential Moves, Office Moves, Professional Packing and or Unpacking, clean cut and fully insured. All of are trucks have top notch equipment., downsizing. All of are Staff is fully trained to are expectations, reliable
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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A few days after my mother's move, she realized she didn't have her sewing storage stool. We looked everywhere and didn't find it so we called Sergio Franco. My mom explained to him that it was missing. He became quite defensive and expressed no concern or apology. He stated that he didn't have it and it couldn't have been left on the truck or accidentally delivered to anyone else. I later emailed asking if he could please recheck the truck, check with his employees, and call the point of origin and delivery addresses to see if perhaps it was inadvertently left behind. I received no response.
Two weeks later my mom called Sergio to follow-up and he was quite rude. He again said that he didn't have the sewing stool and then proceeded to suggest to my mother that "she probably gave it away to charity and doesn't remember." UNBELIEVABLE!!!
I emailed him again stating that the day before the move my husband and I were both present packing up mom's belongings. My husband taped the stool shut so that nothing could fall out in case it was tipped. Four members of our family can verify that the stool was there when DXD arrived to load the truck.
While the sewing storage stool was of no value to anyone else, it was valued by my mom. It was over 35 years old and it held her sewing supplies and she sat on it while she used her sewing machine.
It was THERE the morning of the move. It was NOT THERE at the delivery. DXD was responsible for all of her belongings. No apology. No concern. No empathy. No response. Very disappointing and unprofessional ending to an otherwise good experience.
Licensing
State Contractor License Requirements
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