
Mario Diaz Flooring
About us
Please contact directly at 323.816.8390 or by email [email protected]. Minimum 24 Hour response lead time for quotes/services (or availability). 120% dedication to a professional job; our goal is to make sure you fall in love with your floors! Please feel free to email us at: [email protected] or visit our website at: www.MarioDiazFlooring.net
Business highlights
Services we offer
Hardwood floor installation, sales, & refinishing.
Services we don't offer
Carpet.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
- 4
Assorted photos uploaded by Mario Diaz Flooring
Number of Stars | Image of Distribution | Number of Ratings |
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"Thank you"
"Thank you for your review"
"My pleasure, thank you for your review"
"Thank you"
The conversation on the phone, it wasn't the friendliest conversation, but it was ok.
"Sorry but we don’t have your info with us."
"Thank you. It was a pleasure working with you"
How he works is when you call to inquire about services he has you go to a flooring show room in LA. there you can see everything that is available. There are no prices but Mario will tell you what the price is per ft after you make your choice. I'm sure you could get a price on different floors and then make a decision, I just found what I wanted and left it at that. You can bring large samples home for 60$ a sample, which will be refunded when you return them.
Mario's crew was fantastic. They paid excellent attention to detail and I feel like they were almost like artists in the attention they gave to their work. They are family run and trustworthy. I felt like they worked tirelessly in order to do a quality job. Mario works with you throughout the process, ensuring all of my needs were met, asking question along the way to make sure I was happy. The result is some beautiful floors in my new house.
The original quote for the job was for about 600 sq ft of flooring and the underlay. I hadn't measured correctly and ended up having to buy more flooring and the trim was extra as well as the moulding. This makes sense, but as a new home owner I'm not used to knowing there will be added incidentals. I also ripped out the carpet and carpet tacking and opted to install the moulding myself hoping to save some money but I'm not sure if that was taken into account. Organization with communication for up front costs was really my only gripe with these guys. The floors are really stunning.
We bought a mid-century home with carpet and soon after closing escrow we discovered beautiful Red Oak Wood floors but they were in need of TLC. The master bedroom was in bad shape and in need of much attention. The rest of the house, 2 additional bedrooms, 2 hallways and a living room were in decent shape but still needed work.
Initial contact: I emailed Mario Diaz via Angie's List, requesting an appointment. Mario responded within 48 hours, asked me to call him at my convenience to set a meeting date.
Estimate day: Mario arrived on-time, no kidding our appointment was at 11am and he was at our front door at 11am! He walked in and said, “these floors are beautiful” (which I couldn’t see it at the time). He walked around and looked at every detail, we shared our interest in staining the floors to a dark stain. My reason for staining was because I didn’t think the stains and discolorations would all come out. Mario discouraged us from staining them, which by the way I am thrilled we took his advice. We also had termite damage in one bedroom which Mario assured me I wouldn't be able to tell where the damage was after the job was done.
Mario provided us with a detail estimate of the work one-day after the walk-through. The estimate was very fair and we hired him. We had a few other things going on at the house so we asked to push the work back a few weeks.
Project day: Mario and crew arrived on time and started the work immediately. All floors were completely sanded at the end of day 1, and on day 2 they were cleaned and the first of two top coats was added. I was then able to see Mario’s vision, my floors looked amazing! We are very happy with Mario and crew, they were all very professional, respectful, punctual and clean! They cleaned at the end of the work day which is very important considering the amount of dust this job produces. I also want to mention that one room and one hallway have parquet floors, and those were sanded by hand in order to maintain the integrity and style of the floor.
We are very happy with the outcome, our floors look amazing, brand new and yes I cannot tell where the original stains and termite damage was!!! Thank you Mario and crew for a job well done!!!
"Thank you for your business"
"I did give you your free estimate & still waiting for your to put us in the schedule. Still no answer. We did our part"
We pulled up the carpet and found some beat up hardwoods that I wasn't sure could be saved. Mario came and quickly determined that the floors were in great shape and might require minor repairs or replacement if their treatment techniques and sanding was unsuccessful. I was skeptical. I asked whether we should stain the floors as well, to which he strongly discouraged me. He recommended sanding the floors and refinishing with oil based polyurethane, and said that the floors would look great and last much longer without any staining. Even though staining would add considerable additional cost, Mario still discouraged it.
I trusted his judgement and was rewarded for it. Only a few spots needed replacement boards with only minimal cost impact (a few hundred dollars). The total job came in at $2,450. Extremely pleased and have recommended Mario to several friends already.
Licensing
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