Pykles Remodeling

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They were very attentive. They were very professional on their interaction with the general contractor.

In a nutshell, it was a nightmare. We had problems from start to finish. The project was overpriced ,went well past it's completion date. and, was done so badly we had to hire another company to completely redo it. Literally, everything they did had to be redone.

 While, Mr. pykles will, try to make me out as the problem consumer, the fact of the matter is that we ending up filing with the BBB, CSLB and reporting him to his bonding agency. The BBB claim (pykles is not BBB accredited) was closed as having no resolution provided by the Company. The CSLB inspector's report had the estimated repair cost of the bathroom that Pykles had done at over $14000 ($2000 less than what we had paid) and their own bond company awarded me their bond in it's entirety. I also took them to small claims. We won the case , but since we were able to find a contractor who was able to do the re remodel for roughly the price of the bond, we were awarded a no cash judgement. There's no such thing as pain and suffering in small claims.

 This whole process from start to finish, including all the legal steps took over a year. 

 If you want all the gory details feel free to look for my review with a web search of this company.
Update:
I had extensive dialogues with Craig Pykles until he became totally unresponsive. We did let them try to correct the issues with the slab and with the sink for a total of five times. I also asked Mr. Pykles directly to inspect the job for any other issues. This was never done.
I hired a different contractor to inspect the work and until that inspection had no idea how bad it really was.
It became very apparent that Mr Pykles had no concern about the quality of the work, or any impact that this whole experience had on my family. It was only after my inspection and the threat of losing his bond that any offer was made to do the repairs. By this time, I had absolutely no confidence in them to do the repairs.
Again, while I'm sure Mr. Pykles will paint me as a "problem client" I can only point out the duration of the ordeal, the report from the CSLB, the revoked bond and my own personal experience. You draw your own conclusions.
The lack of professional ethics and this sense of entitlement that was shown will always be a mystery to me. I can only hope that my review will motivate this company to a higher standard.

 Both bathrooms were completely gutted and rebuilt. The owner, Craig Pykles took a personal interest in the design and construction. He stopped by at least every other week to view progress and check on the quality of work performed.
 
Pykles was amiable to our "oh, by the way" changes and was always able to accommodate our wishes.

We?ve just joined Angie?s List, hence the late submission. Since our remodel, Pykles has been our ?go to? plumber. We have hired them to a variety of work, from opening clogged drains to installing a water heater with new vent. We have been completely satisified

No problems or delays; we had used this company before for about $2500 of bathroom related plumbing three years ago. They are clean, have the correct tools, and provide quality work at a price consistent with other licensed insured plumbing contractors.

PYKLES PLUMBING WAS VERY PROMPT TO HELP US. THEY WERE ABLE TO UNCLOG THE DRAINS IN ONE HOUR, AND IT PROVED TO BE A DIFFICULT JOB SINCE IT WAS NECESSARY TO GET ON THE ROOF. PLUMBER ALSO CAUTIONED ABOUT USE OF CORROSIVE LIQUID USED WHEN WE ATTEMPTED TO UNCLOG DRAIN SINCE PIPES WERE OLD AND THIS COULD DAMAGE PIPES. WE WERE GRATEFUL FOR HIS INFORMATION.

THEY SPENT A GREAT DEAL OF TIME HELPING ME FIGURE IT OUT MYSELF THEN FINALLY, WHEN I COULDN'T FIX IT, THEY WERE THERE IMMEDIATELY TO FIX IT!