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I have an online billing service so I think the payment is taken directly out of our account. We always call either the 1-800 number or there is a local Verizon office. Our monthly service is about $140 monthly. I don't feel like their prices are competitive. I think they stand on the fact that they feel like their service is better than the other carriers so that they don't have to match the prices of the other carriers. We keep calling to hope they will match someone else's prices. I have been tempted many times to find another carrier.
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