California Poolman, Inc.

DO NOT HIRE THIS COMPANY - DISHONEST, UNRELIABLE, AND FULL OF SCAMS! If I could give negative stars, I would! This pool builder is a complete scam artist who lies, cuts corners, and refuses to take responsibility for his garbage work. From day one, I've had nothing but problems with my pool system, and instead of fixing them, this guy just ignores me and hopes I go away. But here's the worst part--they tried to change my contract THREE TIMES! The salesperson(Rob) kept switching things up, trying to scam me out of what was originally agreed upon. I have proof of everything, and I'm more than happy to show it to anyone considering hiring this company. If you want to see the receipts, call me at [3236718082 Contact Info]. The pool equipment was installed incorrectly, and I've been dealing with issue after issue since the project was supposedly finished. This company doesn't care about quality, customer service, or standing behind their work. All they care about is getting paid and moving on to the next victim. Things are still waiting to be done but now that Mr.Andrew has been paid in full you are like a flea to him.. As a professional pb you would think they would have fixed no wait scratch that properly install equipment the way it's supposed to plumbing etc.. making you thing you got the best of the best since they know you haven't any idea of pool systems... yeah good one .. broken promises that have been recorded yeah thanks Rob for your lies.. also They asked for 11grand when it's supposed to be 1000 smfh unbelievable...You don't have to take my word for it I have proof and will gladly produce it..then tries to get one of my buddies to finance with a high amount talking about ..oh in case you needed more money I referred him to the original pb we should have went with this guy acts like he gave me a and Immaculate pool however the pool design was mine which I forwarded to their quote unquote pool designer Rob/ salesperson and saying all he wasn't going to charge me for that laughing out loud..oh yeah and they even made my wife cry and cause us to have problems because of the lies ..and yelled at my wife on the phone remember that Rob.. tell them the truth buddy.. If you're thinking about hiring this company, RUN in the opposite direction. They are dishonest, shady, and completely unprofessional. Save yourself the headache and go with someone who actually cares about their customers. DO NOT HIRE THEM. You've been warned!Public Review Update: _"It's extremely disappointing to see that instead of addressing customer concerns professionally, Andrew Ca Pool Men resorts to threats and insults. After leaving a factual and honest review about my experience, I woke up to a message full of aggression, personal attacks, and intimidation tactics. No customer should be treated this way for sharing their experience. If this is how they handle feedback, imagine how they handle business. I will not be bullied into silence, and I encourage anyone considering their services to think twice. Respect and professionalism matter--clearly, this company lacks both."_ Direct Response to the Text: "Threatening and insulting a customer for leaving an honest review is completely unprofessional and unacceptable. Instead of addressing concerns, you resort to personal attacks. I will not be intimidated into removing my review, and your behavior only reinforces why I left it in the first place. If you continue with this harassment, I will escalate this matter further. Conduct yourself like a professional."

We did a complete remodel of our pool and decking last year, this was a long awaited Dream of ours which came to fruition commencing January of 2022. We thought we We’re going with an outstanding pool remodel company, but our dream turned into a nightmare which is still going on in 2023. I read another review, which is very similar to what we are experiencing, so I am compelled to write my own to warn other prospective clients of a very disturbing pattern. First of all I will say that the craftsmanship on our pool design is beyond what we hoped this is all because of the outstanding craftsmanship of Maestro and his son who did all the tile work and the flagstone coping and stair work. Where our issues lie, the jacuzzi which was added to our pool has two water descents, which one of them is almost non existent just a small trickle of water, tried over and over again with Tony our project manager and owner of company have been sending texts since Last November which none have been answered. The other owner Andrew also knows of this issue he was at our home toward the end if our year long remodel, he pointed it out himself so he is aware but nothing has been done, we have also talked And texted with Rob who keeps saying it will be addressed, Andrew said ASAP but weeks later nothing. We had spent over 100k dollars on this pool remodel, it seems once they are done they don’t care anymore. They have their money and they don’t care about their customer satisfaction We wish we had never gone with them. Now we have to pay MORE money to have the jacuzzi water descent fixed by another company. We will also be addressing this with the Better Business Bureau.

This company hires other workers to come and and do work. They were scheduled in morning got confused and made it at night time. They were nice and apologized for being late. They quoted double on repairs that i needed and got done elsewhere.

unknown

One of the first jobs ever that there were no problems. Tony (the owner) was either working at the job site or overseeing daily. He checked several times during the day if he was not working at the site. The workers were very respectful to us and respectful to one another. This is an excellent company to hire to redo your pool.

Plaster was unacceptable and I will need to redo...Company said the discoloration is normal. Tile and coping was excellent.