Glass Doctor of the Gold Country

The replacement windows were shipped directly to Glass Doctor so they could verify that the windows were intact and ready for installation. On the day of installation, the installer (Ed) arrived promptly, having first given a phone call about when he'd arrive that day. He proceeded to install the replacement windows that had failed (inner seals failed causing fogging inside the double-pane windows). This was a difficult installation requiring the window frames to be dismantled entirely. He managed that efficiently and with great care not to damage the window or anything in the room he was working in, even wearing booties to avoid tracking in any outside dirt. It took him longer than he had anticipated, but the company didn't charge me for what he called his "learning curve." I was most grateful to say the least. Great service, great price, excellent customer service on the front end from Jennifer at the office, and from Ed, the installer. A 5-star experience all around.

Called & made contact. All went smooth & prompt. Glass Dr. handled insurance claim & contacted me when the new windshield was in. Appointment was made, work was done promptly and everything was left clean & neat. They even washed the inside & outside of all the windows in my truck when they were done & gave me a can of glass cleaner! Excellent!