THE AUTO CLINIC

Had been a happy customer there for years. Unfortunately, they have had a recent terrible change in management, and the new manager (Jospeh) has no clue about customer service. I have recently had to take my car there 4-5 times for leaks. Every time, they diagnosed and claimed to have fixed the issue, only for me to learn the next day that it is still leaking. Over multiple visits, I think they have charged me over ~$1K in total (don't have the exact amount handy, should be in their system), and the car is still leaking. So had to take the car there yet again today, and the new manager (Joseph) would even refuse to put the car on a rack to see where the leak is actually coming from, and he told me (and these are his exact quotes): "I would have to charge you to put the car on the rack" (despite all the money they had already charged me over multiple visits for essentially the same problem), and "do you expect us to completely seal your engine?!" (no, but I do expect you to properly diagnose the issue for which I brought the car there to begin with, correctly identify the source of the leaks and properly fix the problem after 4-5 visits and all the repair money charged). His main technical guy (Thuc ("Tuck") who I think was the previous owner/manager) was still willing to look at the car again and see where the leak was really coming from, but Joseph would not allow that and asked me to leave when I requested to talk to Tuck, and when I insisted, he called the police who came and after talking to both Joseph and me, suggested that it would be better if I leave and file a BBB complaint instead, possibly followed by a small claim court. If they treat their old time customers like this, imagine what they would do with their new customers!

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Oh well, I've used these guys a few times already and I got to say, they're really something special. You walk into the place and the lobby is just in spectacular condition. They got comfy seating arrangements with up to date magazine subscriptions. I couldn't help but snap a few articles I liked in one of the cooking ones. The customer service is great as well. You ask them a question and they respond with such intellect and knowledge that it makes you feel comfortable knowing you came to a place with people like these. I was treated with the utmost respect every time. As a younger male, I feel that sometimes certain places treat me different due to my age but not with this place. They performed the oil change quickly, and at such  good price. I think it was like 40-50 I can't honestly remember. All I know is that the price is nice and they do it so quickly.

I took it to the dealer and it was setting with attic and then the gas lean I needed to put added in them. It gets my check in to what was going on. If I cannot work it, it will cost me about $5000 to replace the head gasket. And the Auto Clinic was able to put in a sealant in the cooler system which was the problem and $800 instead. It has been working great.