Sea Pointe Construction - DO NOT CALL

"[member name removed] – We're very sorry that after almost a year you don’t feel we provided your Father with valuable planning services. Your father, [member name removed], was our client and informed us last year that your family would be purchasing a new home rather than continue with the remodeling process, as it made more sense in his particular case. At the time we felt we were ending the relationship very amicably and although very sorry to hear he was not continuing with the remodel, he said he was happy to recommend us and use him as a referral for future projects. For large whole home remodels and additions, like your Fathers, we need space planning, design, engineering, architectural plans and all interior design material selections prior to being able to price a project. Unfortunately this takes time to complete. After 27 years in business, we have found that beginning the design/build process with a design agreement is the best way to insure our clients receive the project they want prior to committing to a large construction contract. In this case, had we rushed to a contract, your Father would not have had the best final outcome which is our goal. All of our designers, including Andy do their best not to throw out “Guesstimates” as many times they can be inaccurate when making assumptions which leaves unhappy clients later. In our beginning budget conversations with [member name removed] and your family we told you we could not complete all that you were asking for within your budget. We designed an initial scope of work to meet your budget, which [member name removed] signed. Through the design process you increased the scope of work by over 60%. This then increased the final budgets. Throughout the process we did our best to explain that expanding the scope of work would also be expanding the budget. Our process may seem longer than expected, but this is to ensure design approval from our clients and pricing accuracy. In speaking with your Father, [member name removed], just last week, he still expressed his satisfaction with our process and was still happy to refer new clients. We are sad to hear you’re still unhappy with our process but hope that your new home is the best final outcome for your family."