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Kalka Heating & Air Conditioning Inc

4.4(
385
)
Sink Installation, Garbage Disposal Installation, Pipe Repair,

About us

15 employees. Uses subs for drywall & cranes. Cost is determined by the job. License #C-20 (HVAC) & C-36 (Plumbing). Ask about Angie's List discount. Additional DBA’s - Ben Franklin Plumbing, 144 and Kalka's Heating & Air Conditioning. Up to 18 months Same As Cash on service, repairs & installation. Family owned & operated. Super Service Award Winner 2006 – 2013. Award winning.

Business highlights

Emergency services offered
33 years of experience

Services we offer

Residential, air conditioning systems, air duct cleaning, air filtration, hydroponic heaters, light, purification, replacement heating, space heaters & indoor air quality systems.

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.4385 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
18%
3
9%
2
4%
1
3%
Write a review
Showing 1-25 of 385 reviews
Denise B.
Mar 2021
1.0
$499
We had been long time customers of Benjamin Franklin Plumbing (also doing business as Kalka Plumbing, Heating and Air). However after our latest experience, we will never use them again. After a failed $500 toilet rebuild, they damaged our toilet and we had to chase them down to fix it. However, that's not the worst of it. Their "fix" actually made the toilet worse and when they promised to replace the toilet, they brought a used one. Their service manager was argumentative and rude throughout the two month long ordeal. Bottomline, you don't treat your customer cheap and Kalka Plumbing, Heating and Air did just that. As their customer for over a decade, it pains me to say I recommend you look elsewhere for your plumbing services.
Joyce G.
Jul 2018
5.0
Yes, I recommend this pro
$89
Ryan arrived a little early than the scheduled time which was perfect! Didn’t tie up my whole day. He checked everything out on the AC unit and the heater and found no problems which was perfect. He did recommend the routine maintenance package they offer but wasn’t pushy. Today I just paid the service call which was in line for what I had done. Friendly, polite, considerate and not pushy. I will definitely use them again when there is a need.
Joey Z.
May 2018
5.0
Yes, I recommend this pro
Quick and honest.
Christine T.
Jul 2017
5.0
Yes, I recommend this pro
They were good. I signed up for their annual services for the air conditioner and furnace.
Jacob A.
Jul 2017
3.0
$10,000
Kalka's main objective is good reviews here and other sites. If you threaten with a bad review, they will act, otherwise, they'll fit you in when it's convenient for them. Our heater broke within 6 months of original install. Although it was under the manufacturers' warranty, Kalka was difficult to schedule with as it was around the Thanksgiving holiday. Once we threatened a bad review, miraculously an appointment was available same-day. I am now writing this review about 1 yr and 3 months later because the a/c no longer turns on although they control says its on. I will not call them for service this time because during my experience with the heater, they took the opportunity to try to sell me on a service contract. I did not want to be pressured into using their services any further.
Kirk D.
Mar 2017
5.0
Yes, I recommend this pro
Prompt. Efficient. Friendly. Competent. The best part: education: the technician shared his expertise. (This is part of my annual maint contract, so don't know the cost.) STRONGLY RECOMMENDED.
Response from Kalka Heating & Air Conditioning Inc

"[Member Name Removed], Thank you for taking time out of your day to review our services. We're happy that everything went well for you. Thanks again for your feedback, we look forward to working for you again in the future. Kalka Heating & Air"

Ruben L.
Jan 2017
5.0
Yes, I recommend this pro
$100
Tech did a quick job to resolve the issue......
Response from Kalka Heating & Air Conditioning Inc

"Thank you for reviewing our services. We're happy that everything went well for you. Thanks again for your feedback."

Richard M.
Jan 2017
4.0
Yes, I recommend this pro
On several occasions, during the course of performing the above repairs & upgrades, I had to call Kalka/Ben Franklin for follow-up repairs on work performed.
Response from Kalka Heating & Air Conditioning Inc

"2) Thank you for your feedback. We greatly appreciate you taking time to review our services. Our goal is your 100% satisfaction and with your review we will work hard to address and correct any areas that need improvement. Thanks again, Kalka Heating and Air"

Nari B.
Nov 2016
3.0
$39
I would give them a C. It was mediocre.
Response from Kalka Heating & Air Conditioning Inc

"Hello [Member Name Removed], We would like to take the opportunity to thank you for your feedback, as we are always looking for ways to improve the quality of our service. We apologize that our service wasn't satisfactory. We hope we can redeem the opportunity to offer you a more pleasant and complete service experience in the near future. Again, thank you for your feedback and we hope you have a great day! Kalka Heating and Air"

MONICA W.
Sep 2016
3.0
I would not use them again because they did not return my phone calls. The owner actually came out to follow up on something and then told me that they were going to follow through and give me some sort of a call, something that never happened. It's a been a while. It seems like the technician who came out initially had not done something that was supposed to have done. There was a follow-up by the owner and I was very impressed except that they did not get back to me when I called them for follow-up of my calls. So, that was disappointing.
Stephanie M.
Sep 2016
5.0
Yes, I recommend this pro
unknown
Response from Kalka Heating & Air Conditioning Inc

"Thank you for taking time out of your day to review our services. We're happy that everything went well for you. We look forward to being your service provider for all of your plumbing and HVAC needs."

DeLinda G.
Sep 2016
4.0
$69
Fine - service person was very competent and professional; changed filter, added coolant and installed a new soft start to the A/C. Service was a special on Angie's list, $69 for an A/C service and then in the Fall a heater service. Felt there was some pressure to try to get me to buy some very expensive filters and other work.
Response from Kalka Heating & Air Conditioning Inc

"Thank you for taking the time to review us. We apologize if our technician came-off like he was over-selling our products and services. Please be rest-assured that our technicians are instructed to only sell what will benefit you as the customer in the long run. Thank you for your feedback and we hope to be able to provide great service for you in the near future."

Judith B.
Sep 2016
5.0
Yes, I recommend this pro
Great. The service guy Shane was on time, efficient, knowledgeable, thorough, friendly and helpful. I will definitely use these guys again; in fact, I signed up for as AC and water heating maintenance plan with them.
Response from Kalka Heating & Air Conditioning Inc

"Thank you for taking time out of your day to review our services. We're happy that everything went well for you. We look forward to being your service provider for all of your plumbing and HVAC needs."

Katie N.
Jul 2016
1.0
$300
The first person came out and said I needed 1200 worth of repairs to the heater blower motor and that he was ordering the parts. A week or so later technician told me that the wrong parts had arrived. Suspecting that the tech didn't know what he was talking about, I called the manager. When the manager went out to check, he said that I didn't need any of those parts but that I needed a voltage meter and a service on the a/c unit that is only 5 years old.. I still have not received a bill, but it's supposed to be less than 300. He looked in the attic and says that he thinks all the ducts need to be replaced, including the vents (which work just fine). They sent me photos which were very grainy and I couldn't tell what was being depicted. I don't trust them and I don't know what they did, but at this point I'm going to go and check for myself, in addition to getting other opinions.
Response from Kalka Heating & Air Conditioning Inc

"Hi, Thank you for your feedback. We are sorry to hear you were unsatisfied with our service. We aim to be as thorough and honest in the services we offer. If you have concerns about our recommendations we would be happy to have one of our field supervisors visit your home to review the recommendations made by our technician. Kind Regards, Kalka Heating and Air"

Ellen B.
Jul 2016
5.0
Yes, I recommend this pro
$837
They did a terrific job. They were on time and quickly fixed the problem.
Response from Kalka Heating & Air Conditioning Inc

"Hello, Thank you for taking time out of your day to review our services. We're happy that everything went well for you. Please feel free to contact us the next time you need a skilled technician. Thanks again for your feedback, we look forward to working for you again in the future. Thank You, Kalka Heating & Air Team"

Joan B.
Jul 2016
5.0
Yes, I recommend this pro
$15,000
unknown
Response from Kalka Heating & Air Conditioning Inc

"Thank you for taking time out of your day to review our services. We're happy that everything went well for you. Please feel free to contact us the next time you need a skilled plumber. Thanks again for your feedback, we look forward to working for you again in the future."

Susan P.
Jul 2016
4.0
Yes, I recommend this pro
$11,000
unknown
Response from Kalka Heating & Air Conditioning Inc

"Hi, Thank you for your feedback. We are sorry to hear you were unsatisfied with our service. We aim to be as thorough and honest in the services we offer. If you have concerns about our recommendations we would be happy to have one of our field supervisors visit your home to review the recommendations made by our technician. Kind Regards, Kalka Heating and Air"

David H.
Jul 2016
5.0
Yes, I recommend this pro
$12,000
They arrived at 8:56 am right as scheduled and left my home after 11 pm that night. Yes that is correct, the Kalka team that came to my home worked a 14 hour day to give my home a complete new heating & A/C system, including duct work and the full shebang! At first there was two technicians, then three, then four, and finally a fifth arrived. There might have been more but I lost track! They worked fast, they worked hard, they worked cleanly and diligently. But most importantly the Kalka Heating & Air team was knowledgeable, skilled, and did the job as a master craftsman would only do. The team was polite, the team was care full, the team cleaned before they set in for the job and cleaned again upon completion - even after an exhausting 14 hour day! My home was respected ? I never felt that things would go lost, be broken, or stolen. So much so by dinnertime I left the army of busy Kalka workers unattended as I went out to dinner with the wife. Heck they even smelled good! Edil - thank you for taking the time to explain everything and listen to my concerns. From the start your knowledge was clear and it helped me feel comfortable with what was to happen next. Quang - thank you for answering my questions and quelling my fears about the old aluminum wiring we have in my home. Jose, Rae, and Terrence ? Thank you for your detail and care. Even when you were filthy from working in my old dirty attic you took great steps not to get my home dirty. Robert ? Thank you. You are the creator of my new air condition system. And the reason I went with Kalka. Kalka Heating & Air Conditioning, I wanted to close by saying I received many bids for my new heat/ac system. Yours was not only the best - beating out such others are Home Depot?s (outrageously expensive) and Costco?s estimate ? but I never expected a crew as knowledgeable, courteous, and polite. From the initial sales visit with Robert and his follow up calls, to the direction of the team under Edil?s command, and how Quang, Jose, Rae, and Terrence executed Edil?s requests. Everyone?s knowledge and craftsmanship, care and cleanliness? I could never have envisioned an install going so well, but I actually can refer to my install as fun!
Response from Kalka Heating & Air Conditioning Inc

"Thank you for taking time out of your day to review our services. We're happy that everything went well for you. Please feel free to contact us the next time you need a skilled plumber. Thanks again for your feedback, we look forward to working for you again in the future."

Lynn G.
Jun 2016
5.0
Yes, I recommend this pro
One word:  PERFECT.
Response from Kalka Heating & Air Conditioning Inc

"Thank you for taking time out of your day to review our services. We're happy that everything went well for you. Please feel free to contact us the next time you need a skilled plumber. Thanks again for your feedback, we look forward to working for you again in the future."

Suzie W.
Jun 2016
5.0
Yes, I recommend this pro
$11,000
 The AC was bought at a home improvement store and Kalka Heating was the installation contractor. The crew showed up as scheduled and on time. They were very attentive to details and kept us informed of any concerns and provided solutions. We have a very low pitch roof that no human can get into, but they managed to get the new duct work and electrical installed. Very satisfied with the installation crew.

Response from Kalka Heating & Air Conditioning Inc

"Thank you for taking time out of your day to review our services. We're happy that everything went well for you. Please feel free to contact us the next time you need a skilled plumber. Thanks again for your feedback, we look forward to working for you again in the future."

Cindy G.
Jun 2016
4.0
Yes, I recommend this pro
$1,000
unknown
Bert A.
Jun 2016
1.0
$39
They ended up needing to reschedule the first appointment I had with them and then failed to show up the second time. I think that if a company needs to reschedule service a second time, they should at least show up.
Response from Kalka Heating & Air Conditioning Inc

"We would like to take the opportunity to thank you for your feedback, as we are always looking for ways to improve the quality of our service. Timeliness is something we take seriously and we apologize that our service wasn't satisfactory in this regard. We hope we can redeem the opportunity to offer you a more pleasant and complete service experience in the near future. Again, thank you for your feedback and we hope you have a great day!"

Ronald S.
Jun 2016
5.0
Yes, I recommend this pro
$4,000
unknown
Catalina Q.
May 2016
1.0
unknown
STEVE H.
Apr 2016
4.0
Yes, I recommend this pro
$900
unknown
...
Showing 1-25 of 385

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Kalka Heating & Air Conditioning Inc is currently rated 4.4 overall out of 5.
Kalka Heating & Air Conditioning Inc accepts the following forms of payment: CreditCard
No, Kalka Heating & Air Conditioning Inc does not offer free project estimates.
No, Kalka Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
No, Kalka Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Kalka Heating & Air Conditioning Inc offers emergency services.
No, Kalka Heating & Air Conditioning Inc does not offer warranties.

Contact Information

Located in null, CA null

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