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About us
Joe Joe’s Lock and Key is an owner-operated mobile locksmith company serving Irvine, California’s lock and key needs in the Mission Viejo, Orange County and surrounding areas. We are dedicated to professionalism and excellence in our trade and stake our reputation on our customers satisfaction. Your call is our top priority, and we strive to provide a fast, friendly and affordable service to all of our customers in Irvine, Orange County and beyond.
Business highlights
Emergency services offered
13 years of experience
Services we offer
CCTV and much more, Rekeys, automotive, commercial, lock installs, residential, safe
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.035 Reviews
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Showing 1-25 of 35 reviews
Joe V.
Jun 2017
Just fine. Work done quickly. Plus, what a nice young man.
Response from Joe Joe's Lock and Key
"Thank you [Member Name Removed]. I appreciate the work and the A rating. Have a great day!"
Lisa K.
Apr 2017
My 7 year old accidentally locked the bathroom door on her way out. Normally, I am able to open the locked doors in our house pretty easily. But this one gave me a hard time. I tried every YouTube video I could find, but no luck. I called Joe and he tried to troubleshoot it over the phone, but eventually realized he would need to come out. He was at our house within the hour. He was professional, on time and had that door open in under two minutes. Couldn't ask for better service.
Response from Joe Joe's Lock and Key
"Hi [Member Name Removed], Thank you for the A rating. If you have any questions or concerns please call me and i'll fix the problem. Thanks again for calling Joe Joe's Lock and Key!"
Margaret H.
Feb 2017
I have used them twice. They are very responsive, price is reasonable and I will highly recommend them.
Response from Joe Joe's Lock and Key
"Hi [Member Name Removed], Thank you for the A rating. If you have any questions or concerns please call me and i'll fix the problem. Thanks again for calling Joe Joe's Lock and Key!"
Yolanda G.
Jan 2017
They are excellent. It was a good price. It was fair. I would use them again. It took them 45 mins or maybe an hour for the door lock to change. There was the only worker, and he was polite, personable, and knowledgeable. The area was very clean.
Response from Joe Joe's Lock and Key
"Hi [Member Name Removed], Thank you for the A rating. If you have any questions or concerns please call me and i'll fix the problem. Thanks again for calling Joe Joe's Lock and Key!"
Elisha B.
Sep 2016
Joe was able to come out the same day and provided excellent service.
Response from Joe Joe's Lock and Key
"Hi [Member Name Removed], Thank your calling Joe Joe's Lock and Key and the A rating for my service. If you have any problems please give me a call so I can fix the problem. Have a great day!"
Paula H.
Jul 2016
Joe is pleasant to work with, on the phone and in person. He showed up when expected. He notified me when he was on his way. He got the job done quickly and even charged me a little less than originally quoted.
Response from Joe Joe's Lock and Key
"Quick and efficient is my style. I hope all is well and of you have any problems please give me a call so I can fix the problem. Have a great day!"
Elizabeth S.
Jan 2016
unknown
Response from Joe Joe's Lock and Key
"Thank you for choosing Joe Joe's lock and key. Have a great day!"
Rebecca M.
Jul 2015
Joe was able to respond quickly to my "urgent" call as I had not had a lock or any hardware on my door for over a day. He arrived early and went straight to work. Some of the materials I had purchased were missing a part or two or didn't fit correctly and he took the time to trouble shoot the problems and solve the issues. He even ran out to the hardware store to purchase something that was missing from one of the packages so that he could finish the job up. I highly recommend his services and really appreciated his work ethic and commitment to complete the job.
I have even added him to my preferred vendors list for my company so that we will use him commercially as well in the future.
I have even added him to my preferred vendors list for my company so that we will use him commercially as well in the future.
Response from Joe Joe's Lock and Key
"I don't stop until my job is done and your home is secured. Thank you for choosing Joe Joe's Lock and Key for your locks. I appreciate your business and the A rating. If you have any problems please give me a call and I will fix the problem. Have a great day!"
Bill R.
Jul 2015
Joe did a terrific job!! It required 2 visits and much patience. One of the most common complaints I ran across when researching locksmiths was pricing, Time and again I would read about how the actual price charged "at the door" was much higher than what had been quoted. Now I fully understand how once into a job the locksmith might run into a complication not anticipated ... raising the price. This absolutely was the case with my job. But Joe was extremely professional, and fully explained the issues. The final price was not only reasonable ... it was actually surprisingly generous!
I only have one complaint with Joe. He is just too darn nice!! My wife and I will not only use him again ... but recommend him to everyone we know. He is professional, punctual, and communicates well ... he is the very best!
I only have one complaint with Joe. He is just too darn nice!! My wife and I will not only use him again ... but recommend him to everyone we know. He is professional, punctual, and communicates well ... he is the very best!
Response from Joe Joe's Lock and Key
"I don't stop until the job is 100% done. I know theres a lot of locksmith to choose from and I thank you for understanding on how the job took a second trip, but it's better to do the job right. Thanks again for the A rating. Have a great day!"
David H.
Jun 2015
unknown
Response from Joe Joe's Lock and Key
"Hi, thank you for choosing Joe Joe's Lock and Key for your locksmith Job. I now theres a lot of locksmiths to choose from and I thank you for choosing my company. If you have any problems please give me a call and I will fix the problem. Have a great day!"
James C.
Apr 2015
unknown
Response from Joe Joe's Lock and Key
"Hello [Member Name Removed], Thank you for the review and A rating. If you have any problems please give me a call and I will fix the problem. Thanks again for choosing Joe Joe's Lock and Key!"
Gene L.
Jan 2015
unknown
Response from Joe Joe's Lock and Key
"Hi [Member Name Removed], Thank you for choosing Joe Joe's Lock and Key for you locksmith job. Have a great day!"
Elizabeth S.
Dec 2014
unknown
Response from Joe Joe's Lock and Key
"Thank you so much for choosing Joe Joe's Lock and Key for your locksmith situation. I know that you had lots of locksmith to choose from and I thank you for choosing Joe Joe's to do the job. Have a great day!"
Wendy L.
Nov 2014
We have a community mailbox box on our street where my mailbox lock became stuck. Called the HOA - they said it's not their responsibility. Called USPS - also not their responsibility. Called Joe Joe, he came the next day, drilled the lock, put in a new one, bam, new keys, new lock, done. He was quick and punctual. This is the second time he's helped us. He helped us put new locks for the house when we moved in 2 years ago. I mentioned I found him on Angies List and he took $10 off. The whole thing was $75 for 15 minutes. This could seem expensive, but given that he got here quickly and solved my problem, I value my time and sanity way more.
Response from Joe Joe's Lock and Key
"Thank you for choosing Joe Joe's Lock and Key. If you have any problems please give me a call and I'll come back out to fix the problem. Have a great day!"
THOMAS A.
Sep 2014
The tech fixed the issues very quickly. I was very impressed with his work. He was very prompt and at my home in less than 2 hours. He immediately located the problem and fixed it within 30 minutes. He was very good.
Margaret H.
Jun 2014
The owner was prompt, professional and efficient. My call was answered immediately and he was able to accommodate my request to rekey my locks as soon as possible. He took the time to explain how the new keys worked, waited until I had an opportunity to test all the keys and copies. He was very personable and did not make you feel rushed. I asked about other security systems that he could install including WIFI TV systems and he gave me some recommendations based on my needs and budget. Overall an excellent experience.
Victoria L.
Jun 2014
all the others. He was available when I wanted the work done, he arrived on time and did the work quickly and cleaned up well. He was friendly and helpful.
Anna C.
Feb 2014
Joe knew exactly what needed to be done and how to do it. He redrilled the door plate to adjust the bolt slot so that the deadbolt would fit. He cleaned and lubricated another deadbolt that was sticking. He tightened up two door handles because he noticed they were loose -- he did the latter even though I didn't notice they were loose, and he didn't charge any extra to do this. I think this is representative of his attention to detail and his high degree of customer service. Joe was very responsive, punctual, knowledgeable, and very cheerful and professional! I will definitely call Joe Joe's for my next locksmith needs.
Stephen F.
Nov 2013
Fifteen minutes into my daddy-daughter weekend, I locked myself out my house with my one year old daughter in my arms. I called Joe Joe's service and he came quickly to my house. He diagnosed the problem and fixed the lock. Given that I was clearly overwhelmed with my baby, he offered to drive to Home Depot and get the replacement for me. He returned and installed the new lock and even made 5 spare keys on the spot for my family. He was professional, courteous, efficifient, and extremely friendly. Joe really saved my butt. I would use him again and I will recommend him to my friends and colleagues. Thank you Joe!!!!!!
BARBARA M.
Aug 2013
Finding Joe Joe's has redeemed my faith in Angie's List. With the economy/construction booming again in this area, recent calls to highly reviewed handymen, general contractors, and painting contractors had ALL been disappointments -- e.g., did not respond, or did not return a quote, or not interested in anything that was not a big job or was difficult).
But, yesterday the door lockset would not operate, and turned to Angie's list for lack of a better idea. Looked at the recommendations ranked by distance and Joe Joe's Lock and Key leapt off the page. Everyone else had 1 or 2 recommendations, while Joe had 15 glowing ones. Called him and he was here within 1 1/2 hours (between two other calls). He recognized the type/model of lock immediately and knew it was a tricky one, and just how to handle it. He took care of two other problems while he was here for minimal cost. He is knowledgeable, professional, and very likable. His prices are more than reasonable, and he guarantees his work for a year. Great resource!
But, yesterday the door lockset would not operate, and turned to Angie's list for lack of a better idea. Looked at the recommendations ranked by distance and Joe Joe's Lock and Key leapt off the page. Everyone else had 1 or 2 recommendations, while Joe had 15 glowing ones. Called him and he was here within 1 1/2 hours (between two other calls). He recognized the type/model of lock immediately and knew it was a tricky one, and just how to handle it. He took care of two other problems while he was here for minimal cost. He is knowledgeable, professional, and very likable. His prices are more than reasonable, and he guarantees his work for a year. Great resource!
Dave J.
Jul 2013
He responded to my call within an hour, saw what the problem was (broken locking mechanism), offered several options to repair and replace, ordered new lock (75% of the total cost due to special requirement for a commercial door) as we requested, and installed it the next day.
Very quick response, very fair service call and repair fee, professionally done - he knows his business.
Very quick response, very fair service call and repair fee, professionally done - he knows his business.
Jared P.
Feb 2013
Not long after moving into a new house, we managed to lock ourselves out after going to the store one Sunday afternoon. Of course it was a Sunday afternoon, when I thought it would be impossible to get someone out to help. I found the listing for Joe Joe's on my phone and gave him a call. He was on the road at the time and came right over, in about 15 minutes. He got us into the house in short order and then came back a few days later to swap out all the external locks after we purchased them. He was a real lifesaver when we needed him.
Joanne R.
Feb 2013
I contacted Joe Joe's Lock and Key when I was having trouble locking my front door. Joe answered the phone immediately and even gave me an estimate. He arrived at the appointed time and solved my problem. He is professional, knowledgeable and pleasant....everything you wish for in a service call. Even though my problem was relatively minor, I will definately call on Joe again.
Debra S.
Jan 2013
Locked my keys in my car on a rainy day.
But Joe came to the rescue.
He was professional, courteous, quick and well priced.
Thanks Joe!!!
But Joe came to the rescue.
He was professional, courteous, quick and well priced.
Thanks Joe!!!
Tamara S.
Jan 2013
He was punctual, courteous and professional. We had to wait about 30 minutes because of construction and he talked about his many interesting experiences in being a locksmith. It was fun and he did not even charge for the extra time. Thanks for your excellent service, Joe!
Response from Joe Joe's Lock and Key
"Anytime I can be of help. Most locksmith would have charged to wait, but life isn't perfect. I look forward into helping you in the future if needed."
Licensing
State Contractor License Requirements
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FAQ
Joe Joe's Lock and Key is currently rated 5.0 overall out of 5.
Joe Joe's Lock and Key accepts the following forms of payment: CreditCard
No, Joe Joe's Lock and Key does not offer free project estimates.
No, Joe Joe's Lock and Key does not offer eco-friendly accreditations.
No, Joe Joe's Lock and Key does not offer a senior discount.
Yes, Joe Joe's Lock and Key offers emergency services.
No, Joe Joe's Lock and Key does not offer warranties.