Let me start of by saying - I DO MY RESEARCH. I went to several flooring places - those recommended by my insurance company and others I found on my own (including many on Angie's List). This took some time as I needed to find an outfit that would 1) work with my budget, 2) carried the flooring I wanted. Unfortunately, what I found out was that the floor I wanted was just too expensive, and when adding in the and quot;additionaland quot; costs (glue, installation, removal, etc...) - the quotes I received were way over my budget. Reality check time. To get within my budget I was going to have to settle on a and quot;lesserand quot; quality (cheaper) floor and find better rates on the and quot;additional.and quot; A friend connected me up with an independent flooring installer (friend of a friend) who was happy to allow me to purchase the materials (no markup for him) and he was to charge for the demo and install only (low rate). The problem was he mainly works with one brand of wood and the swatches he gave me were so small it was impossible to definitively determine whether or not I would choose the right color etc... THIS IS MY FLOOR SO I BETTER MAKE THE RIGHT CHOICE. So, I did a search for dealers that carried the brand he worked with - I wanted bigger swatches and to purchase direct.
This is what led me to the Hardwood Flooring Depot - and boy did I LUCK OUT!!!
I walked in the door and was greeted by Arman. I asked to see samples of the brand I had to settle on. Then out of the corner of my eye, I spotted the wood flooring I originally (and still) wanted. I told Arman how much I loved it but that it was too expensive so I was there to see the other brand. Arman asked if I minded what I had been quoted. I told him, and he was FLOORED (excuse the pun). He invited my back to his office and we reviewed the numbers - I had all the measurements etc.. from the insurance company and other flooring people. Sight unseen, Arman gave me a loose quote that was within my budget. Obviously, he would need to come out to measure to confirm. He came the next morning and measured. I was still so elated that the and quot;looseand quot; quote was within my budget that I asked if he would mind providing a separate quote for the two upstairs bathrooms and recommend a different material. So, he proceeded to measure those as well.
That evening I was emailed a firm quote - attached to email. However, when I was reading the body of the email I saw Arman had wrote, and quot;I hope you are happy with your quote, it is less than my earlier (the loose) quote.and quot; WOW! Arman knew that I was happy with the and quot;looseand quot; quote he had provided and he could had said it stands - I would have been very happy. But he really wowed me and I was so appreciative of the extra savings that I did the bathrooms upstairs too - which also were at a great rate.
So far so good, right? Well it gets better. The workers were great. They started two days later and worked 12 hour days practically to get the job done in 3 days. They are hard workers who care about the quality of their work. I was around a lot, being nosey, pointing to spots, etc... and they walked me through what they were doing etc... and were polite, courteous, and professional. Here's were it really gets better.............I had a lot of rounded corners on my old baseboards. I had asked for straight in the replacement boards because they are less expensive, and that is what I was quoted for. However, I noticed that the installers were using rounded baseboards - much nicer. What a nice little extra treat.
So from tip to tail. Hardwood Flooring Depot has a huge selection, phenomenal pricing, great service, etc... and I feel so fortunate to have just happened upon them. I will be redoing my kitchen next summer with granite and Arman already gave me a great rate. Somehow I have a feeling I will be using Hardwood Flooring Depot again soon.
I unreservedly recommend Hardwood Flooring Depot to all Angies List Members.