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Gateway Inc

1.0(
1
)

Computer Repair, Computer Sales

About us

Additional faxes - (858) 799-3459, (801) 907-3860. Additional phones - (800) 369-1409, (605) 232-2000, (888) 888-0402, (888) 888-0049, (408) 273-0808, (604) 639-0797. Additional website - www.emachines.com. Additional contact name - Ed Coleman, evan butris, John B Ambrose, Kim Olsen. Additional DBAs - Gateway 2000, Gateway, Gateway Companies Inc, Gateway Direct LP, Gateway Computers. See website for additional phones. Additional address - PO Box 6137, Temple, TX 76503.

Services we offer

Computer repair, sales, parts & accessories.

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
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Showing 1-1 of 1 reviews
Joseph L.
06/2010
1.0
computer repair
  + -1 more
If Gateway had provided me with 24/7 tech support as promised, there would be no need to take it to third party. I accused them of not honoring my warranty. I want the record to reflect that. Naturally, I will not be recommending Gateway to friends and family. I don't even know why they bother having a customer service department in the first place. Gateway's response demonstrates that they are incapable of learning from customer feedback. I had to take my computer to the third party with cost me an additional $32.00.
Description of Work: Gateway Computers was unable to offer 24/7 tech support. Contrary to what they claim as my warranty. I had no other choice than to take the computer to a third party for repairs.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

    Contact information

    7565 Irvine Center Dr, Irvine, CA 92618

    www.gateway.com/about/contactus/index.php

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    Gateway Inc is currently rated 1 overall out of 5.
    No, Gateway Inc does not offer free project estimates.
    No, Gateway Inc does not offer eco-friendly accreditations.
    No, Gateway Inc does not offer a senior discount.
    No, Gateway Inc does not offer emergency services.
    No, Gateway Inc does not offer warranties.
    Gateway Inc offers the following services: Computer repair, sales, parts & accessories.

    Contact information

    7565 Irvine Center Dr, Irvine, CA 92618

    www.gateway.com/about/contactus/index.php