FENCE MENDERS

A friend of mine recommended Fence Menders for rod iron fence repair. As a result, I call the company and obtained an estimate. Upon comparing the two other estimates with that of Fence Menders it was clear that Fence Menders was a fair price. Upon the arrival of their crew, they went right to work and completed the task in no time at all. The job was finished I was contacted by the crew so that I can expect the work prior to them leaving. As I examined both gates that were repaired, they look brand-new. I must say the work exceeded my expectations. The work area was clean as though no work had been performed. All I can say is job well done top-notch and I’m certainly going to recommend them to my neighbors and friends.

Fence menders had the best estimate and good reviews, so I hired them to Fence my back yard. They did an acceptable job, though I think they could have done better at matching the bottom of the fence to the ground. They didn't attempt to do that. But I guess that is what you sacrifice for a good price. There were areas where the fence was 6" from the ground due to dips that they didn't compensate for. But what most upsets me, is that for two years in a row, the gate to the back yard has dropped to one side, making it very difficult to close the gate. I am on a somewhat busy street and I got the fence to keep my dog on the property. So when people come to my kitchen door at the side of the house, or deliveries occur, visitors don't always close the fence. Even I have been frustrated when leaving for a walkey and have left it open for a time. Last year, it took 3+ weeks and numerous messages to get a response. But finally, Dan showed up. But this year, no. I left several messages, stating that it is nearby impossible to close the gate, that it is worse than last year. That he told me the gate wouldn't do this two years ago when I asked what to do if it does, yet here I am. He didn't call to acknowledge my messages last year, and when he finally came he said that he would just come by when he's in the area, for future reference. I don't think I should have to call every year for this same problem. There is no reason for the gate to do this. No special terrain. I think I will have to pay another company to replace it? If he has been planning on coming in fixing it at some point, I have not heard anything from him, and I think that he could at least return my phone call and let me know what is up. Very disappointed.

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