
Elegant Home Improvement Inc
About us
Elegant Home Improvement helps you to achieve the perfect look for your entire house. We offer the most Premium and Extensive collection of home remodeling materials to choose from. Our team of specialists include the most professional and experienced on site contractors that can finish the job while keeping the customer informed and satisfied at every step of the project. We are dedicated to meet your every requirement since we know how important your home is to you.
Business highlights
Services we offer
Hardwood floor, carpet, ceramic tile, granite countertop, laminate, natural stone tile, porcelain tile, siltstone & custom kitchen cabinet.shower and bath remodeling, null
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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95% | ||
0% | ||
2% | ||
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2% |
We set up an Appointment at there showroom Soufi the showed all the material ,and we picked the one we liked ,
Bobby the manager design the shower for us .
They set time and date to start the job ,they told us they need to start the shower remodeling one at the time because we live in the house
They start the job on the day they promised ,installers showed up on the day they where supposed to be start the demolition and the next day all the materials delivered to our house by the installers
All the installers where really professional and they new what they doing and the most important thing was they where very clean and clean after them self at the end of each day
My job got finished actually 2 days earlier than they told us ,Pedro did a fantastic job with our shower
i am very happy by their performance
I will hire them again.
Sergio Hardwood floor installer was very professional and helpful,My floor is beautiful and i am enjoying it every day
"Dear {Member's name removed}: I am really shock for review That you left me here after 1 year . I remember clearly The day we finished your job more than1 year ago i came to your home and you told me that everything fine and up to your satisfaction and you paid for the balance .you even ask for more discount and i did gave you more discount As i remember you called me few months later and told me that you are referring us to one of you friend and they are going to call me to do their jobs and you where really happy with our job then i don't understand what happened that you just left me this review after almost more than 1 year, as you remember i told you our job is Guaranteed and anytime you have a problem with anything call me i just tried several time after i saw the review to call you and see what is the problem with our job that made you to leave this review and see if there is any problem with your house, i will be happy to fix any problem that caused by us ,But you never answer your phone and the number that i have in file is off and i am leaving this message here and i am hopping that you see and call me and at least let me know the problem and as i mentioned i will be happy to fix it for you Also you mentioned that the installers our my relatives which is not true at all ,They all are professional installers. As you remember also before we install your hardwood floor i told you your floor is not level and showed it to you ,you called a leveling company and they came and level your floor ,which it was not done right as i mentioned and showed you that and you called them again to come over and fix it All we did we installed your hardwood floor not leveling the floor. regarding the plumbing as you and i remember you call me late at night and told me that you think your neighbor is using you water line and you ask me to some how to cap your water line and i told you that this is not my job and i did is as favor and help to you without any charges to you ,and i told you to not to turn the water until in the morning the plumber gets there and fix it ,but next day some plumber from your HOA came and turned the water on and Damaged your neighbor garage and As you remember i hired and painter and dry wall guy to fix all you neighbor garage without any charge ,You also ask me to pay for your HOA plumber bill that i did deducted from your final payment to keep you happy , And now you are writing this review for me which i am really really shock ,I really Appreciate That if you call me and let me know At least what is the problem and as i mentioned i am 100% behind my work and if there is any problem with my job i will fix it for you without any question. I did tried several times to call you with the number that i have in the file but your phone is not on"
However the cabinet enclosure and top is a completely different tale.
First of all, we expected a "custom built" cabinet to fit the existing 64.5" nook in the wall. What we got was a purchased 60" cabinet in our chosen color. This was installed with fillers on the ends to fit the width of the nook. This resulted in a 4.5" loss, in width, of the storage space under the sinks. When asked about this Bobbie stated "I showed you the cabinet at the shop".
After the cabinet was installed, the next project was the quartz top. It was stated that somebody would come to the house and make a "template" of the sink top.
Three days later, 2 people showed up at my door. One was talking on his cell phone, the other spoke very little but managed to follow what the other guy said when not on the phone. The making of the "template" consisted of measuring the width and depth of the nook, which resulted in a rectangle with a center line drawn in. That's it. I said, wait a minute, where do you plan on placing the bowls? They just looked at me and I suggested that they place them in front of the two doors on each side of the cabinet. OK - they wrote down the measurements. They said it would be ready in about a week. When they left, the one guy still had the phone stuck in his ear.
About one week later (3) guys pulled up in a pickup truck. They unloaded a steel framed table and sunk the legs into my front lawn.Then they unloaded a slab of quartz approximately 8 ft. x 4 ft. Next was a couple of electrical extension cords and a box of hand saws, grinders and drills. I'm leaving out several other items here as this is getting too long.
Realizing that they didn't have a clue and really didn't care as to where I wanted the faucets placed, I showed them another bathroom sink in the house and said "make it like this".
They then proceeded to cut and grind like crazy, the quartz dust filled the air of several neighboring properties.
When they were finished, I happened to be in the front yard. I questioned them about breaking the sharp edge at the leading edge of the sink. "They can't do this". They pointed out that the quartz slab had another strip "glued or secured" to the end to overhang the wood cabinet. This strip, and slab, were beveled at a 45 deg. angle and the apex of the bevel was right at the leading edge of the slab and any grinding would be readily apparent. When this was pointed out to Bobbie, his reply was "I buy it like that". His earlier statement no longer applied.
The crew cleaned up the front yard but didn't thoroughly clean the top of the installed quartz when finished. They also left the water turned on in the front yard.
No information on the sealing or treatment both the quartz or the stone installed in the shower was mentioned.
The professionalism regarding the fabrication/installation or the quartz was the worst I have ever encountered.
,
They did the kitchen first. We love the tile we picked out from Bobby's shop. (We were going to do tile from Lowe's and SO glad we didn't!) The tiler, Ramon, was artistic, precise, and highly skilled- he does beautiful work.
They did the laminate after that. Mario was an excellent foreman. We thought the laminate would take 2-3 days but they brought a larger crew and knocked it out in 1 day! They did a beautiful job- especially the finish work. All the detailed cuts in the baseboards were well worth the money. It really framed the floor well.
All the workers were on time (a minor miracle these days) and put in a full day's work w/ minimal breaks. They were all pleasant, skilled, respectful, and cleaned up everything well.
Bobby Mohseni, the owner of Elegant Home Improvement Inc., is an extremely professional man. He called me back immediately, came and looked at the property, and gave me a very reasonably priced quotation, based on the tile I picked from his showroom. His showroom has an excellent display of all kinds of floor coverings, and provides all the choices you need.
The work started exactly on schedule, as he was able to immediately source the tiles from the warehouse. The quality of the workmanship was excellent, and they did a great job in removing the debris, leaving the place looking great.
I would certainly use them again, and would recommend them to anyone in need of good floor covering work.
The floors, baseboards, and fireplace look great! We are very pleased with what they did and would definitely use them again.
Licensing
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