Accurate Termite and Pest Control

Worst company, keep coming out but do not find and treat termites. Schedule a month out so no rapid scheduling for termite swarm in house. Cancel appointments day of and then want to reschedule another month out. No supervisor or customer service person to complain to (person said “I am the supervisor “), person above them out on medical with no one handling that job - so customer service non existent.

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We use them all the time. They're very efficient. They seem like very nice people.

My overall experience with them is excellent. They come on time and they are prompt, and professional. I would use them again in the future if needed.

This company does excellent work and comes back if I need anything additional. The technicians have always been friendly, courteous, and very reliable. They almost feel like friends after working with them for a couple of years.

They repaired all the damage that we had. They have been excellent and they have excellent workers as well. I am going to use their services in the future too. In fact, they are working on our other house and they just started today.

We were very satisfied with the entire experience with Accurate Termite. They were the fourth company to do an inspection for us, and Jim did by far the most thorough inspection and made the best suggestions for how to treat the termite damage. Their estimate was in the lower mid-range of the estimates we received. John worked on our home for three days. He was prompt and courteous and very careful about completing each part of the job thoroughly. He cleaned the work area every day before he left and let us know when he would return. We will definitely use this company again.

Due to Accurate's ignorance of State laws, they cost me an extra $400 in unnecessary repairs. I hired them to treat the Section 1 items they identified when they first examined the property, and that went ok. However, I'm not sure they replaced some of the facia boards that I paid to have replaced. Per State law, they are suppose to certify all Section 1 work completed, and note any Section 1 work not completed. They did state that the Section 1 work was complete, but they noted Section 2 items as being incomplete. This was unneccessary, and they refused to remove the language from the document. At the time I was in escrow, purchasing the property, and I had to submit the document to my loan provider, who in return required that the Section 2 items be repaired before the loan could be processed. My escrow was due to close shortly, so I had to move forward with the work. Now, Accurate was suppose to replace 2 side doors and reseat a toilet, but instead they tried repairing the doors, and did a very poor job, and they refused to replace the doors after the work was completed. They said they were doing me a favor by getting the job done in time to close escrow, but the truth is that the Section 2 work wouldn't have been necessary if they had properly completed the Work Completed/Not Completed form in the first place.