Accessible Design & Consulting Inc

Provider made recommendations and I paid a consulting fee of $350 which would be deducted from the work if I chose to go forward.
I contracted with the provider to perform services and supply equipment. Unfortunately, two days before work was to begin, my elderly father decided against relocating from NY to California to live in my home. I cancelled the work at that time. I had made 1/2 payment of $8544.00 for the materials and work. The only actual labor performed was installation of a toilet and coordination, then cancellation of shipment of equipment and materials. Due to contractor assessing what I believe were excess and quot;management feesand quot; I was refunded $2330.00 ONLY out of the initial payments of $8544.00 + $350 consultation fees. I don't believe this was a fair refund, and therefore would not use this provider again. I considered going to small claims court but did not want to invest additional time and money.

Adam was thoroughly professional from start to finish. He bent over backwards to give us what we needed so my mother in her 90s could get in and out of the house using her walker (or a wheelchair later, if we need it). We talked everything through at each step of the way. We are very happy with the work he did.

Adam was very easy to work with -- pleasant, straightforward, and thoughtful. He did what he said he would, and it took care of our problem. I was dealing with him by phone from 400 miles away, so it would have been very easy for him to take advantage of the situation; but he didn't.

Adam Fine does excellent work, with high professional standards, courtesy and good humor. When I called Accessible Design and Consulting, his company, he set up an appointment for the very next day to come to my apartment to assess my situation He was even considerate enough to call me from traffic gridlock to let me know he was running late. His assessment was efficient, but not rushed. We talked in a straight-forward manner. about my limitations due to 20 years living with Parkinson's. He "gets it." He clearly understands the value of wanting to live independently as long as possible. He knows a lot about what equipment is available to best help his customers (much more than my occupational therapist knew.) When he recommended a few products that I didn't think I needed., he respected that and did not pressure me to buy them. He himself and an assistant came the next week and spent half a day on the installation. They consulted with me about how I wanted things arranged. They did an excellent job, even cleaning everything up.. Admitting that I need grab bars, walkers and a bathroom chair was a tough hurdle for me, Those things are powerful symbols of aging and illness. My Parkinson's has progressed to the point that I have problems with balance. I'd been procrastinating for years about doing something to prevent falls. Now I can enjoy a safer home, and forestall moving to an institution. Adam's dedication to his work and his empathy for his customers are rare and remarkable. I highly recommend Accessible Design and Consulting.

Adam was very professional. He had several good ideas and was great to work with. I will use him in the future as other needs come up.