Better Pool Service - Unlicensed Contractor

I hired Malcolm to clean my pool. He acted like he knew what he was doing, and then he really didn't know what he was doing. I asked if he carried his own cleaning equipment, and he said it was on his truck, but my pool wasn't very dirty, so he didn't need to. The next time he came, I asked him where the equipment was because my pool was dirty, and he said, "he doesn't want to carry the equipment because it's too heavy." I said, Malcolm, do you hear yourself right now? He said, " If you want me to use my own equipment to clean your pool, it's going to cost you 70 more dollars a month. He has his wife helping him, whereas 90+ percent of pool men do not have an extra person helping. I gave him money to put it in a new filter system, which was expensive, but it doesn't look like it's new. I was told it's 1 of those that's out of the Box, so it was cheaper. The motor for my Jacuzzi jets is also not working, so I paid for that to be done, and he didn't do it because it was the wrong motor. yet he refuses to give me my money back.

5 Stars ? Outstanding Pool Service! I couldn?t be happier with the service provided by Malcolm! As an independent pool professional, he goes above and beyond every single time. My pool has never looked better ? crystal clear, spotless, and always ready for a swim. He?s reliable, friendly, and extremely knowledgeable. You can tell he truly cares about the quality of his work and takes pride in leaving each pool in perfect condition. If you?re looking for someone who treats your pool like his own, look no further. Highly recommend!

I had a great experience with the Pool Man and 110% recommend them if you are looking for a good company and quality service in the desert, I am very happy

5 Stars I couldn’t be happier with the service! They’re always on time, super professional, and keep my pool sparkling clean week after week. Any time I’ve had a question or needed extra help, they’ve responded right away. It’s clear they care about quality and customer satisfaction. Highly recommend to anyone looking for reliable and top-notch pool care!