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Surf City Termite & Pest Control

4.7

(519) Verified Reviews

Founded 2006 • With Angi since June 2012

Awards and Badges

Angi Super Service Award badge
Super Service
Award 2020
Licensed
Trade License Number
6490
Trade License Locale
CA
Trade License Authority
California: General
Trade License Expiration
12/31/2035
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Company Contact

5267 Warner Ave Unit 228

Huntington Beach, CA 92648

COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Pest control, rodent control, termite control and other pests

Health & Safety Measures

We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Description

"My core value is to offer the highest level of customer service to my clients, they need a pest professional they can trust and who is there every step of the way." - Gabriela Terrazas Family Owned & Operated, We do all our own work (no subcontracting). Payment is due on completion of work, Financing plan may be available on certain jobs. Additional Location: 10868 Drury Ln, Lynwood, CA 90262...

Verified Reviews

4.7

(519) Verified Reviews

Ratings Distribution

5

437

4

42

3

15

2

13

1

12

Rating Details

Price

4.7

Professionalism

4.8

Punctuality

4.9

Quality

4.7

Responsiveness

4.8

Read reviews by category

pest control (509)animal removal (42)lawn treatment (15)woodworking (2)fence company (1)
Showing 1-10 of 519 reviews
5.0

05/21/2021

Excellent work and very professional

Description of Work
pest control

Category pest control

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/20/2021

Service Provider Response

We greatly appreciate you taking your time to provide our company with a review. thank you so much if there is anything else we can do for you do not hesitate to contact our office. Sincerely, Gabriela Terrazas
5.0

02/11/2021

It went ver well. The office staff was excellent and the guys that came out to the house were great. We have solved the problem of rodents!!! Thank you, Nancy Ashley

Description of Work
rodent control service

Category pest control

Cost $300

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/31/2020

Service Provider Response

Thank you so much for your review we are happy to know that you are rodent free, we greatly appreciate you and your business. Sincerely, Gaby Terrazas
5.0

01/21/2021

They will check traps in a week. They a great cleaning job as requested. Very thorough!!!!

Description of Work
rodent control

Category pest control

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/21/2021

Service Provider Response

Thank you so much for your review and glad to know you are happy with work completed at your property if there is anything else we can do for you do not hesitate to contact us. Sincerely, Gaby Terrazas
2.0

01/13/2021

Communication was great. Service providers were amiable and prompt. But the treatment didn't resolve the problem in any way. When we returned home from vacation (6 weeks after the treatment), the garage was already showing early signs of re-infestation. By 3 months, the problem was worse than before the original service. When I contacted Surf City, I was told the service warranty had expired. Woul...

Description of Work
Servicing for cricket infestation in garage as well as general home pest/insect service.

Category pest control

Cost $195

Services Performed? Yes

Work Completed On 09/10/2020

Service Provider Response

Hello so sorry to hear you continue to have issues with pest after our warranty expired, we do recommend customers to call our office two weeks after service if problem continues so that we can do another retreatment under warranty, if the warranty expired we recommend customer to get on a monthly service atleast until problem eradicates. please if you would like to schedule another treatment do n...
2.0

12/31/2020

The vendor made several visits. They charged $400 for work to "close up possible entry points." They set some traps and came back to check them. They never showed us a capture rodent. Turns out it was a mama mouse that had babies inside the wall. We had to cut open the wall, at our own expense. We pulled out babies only, twice. We have never caught the mama, because it is back.

Description of Work
rodent control service

Category pest control

Services Performed? Yes

Work Completed On 02/17/2021

Service Provider Response

Thank you for taking the time to give our company a review, we are sorry to hear you continued to have issues with rodents , when we do a service we do recommend our customer to continue on a monthly service if the problem persist and until the problem completed eradicates, after the 30 day warranty expires, which this seems to have been the case in your situation. The rodents your might be seeing...
3.0

10/06/2020

They sounded very thorough but were too expensive for me.

Description of Work
Rat control

Category animal removal

Cost $8,000

Work Completed On 10/06/2020

Service Provider Response

Hello You must be confusing us with another company, we just went over our records and have never provided you with an estimate and our bids are not that high specially for animal removal. we would greatly appreciate if you can double check your records of the company you truly intented this review for, and if you would like a free estimate we would be more than happy to assist you with it . Thank...
5.0

10/05/2020

Surf City was incredible. Their prices were reasonable. They did the work asked in a timely manner. They came out and checked their work three times at no additional charge. They also showed up at exactly the time window they quoted every time. I can't express enough how great it was to work with this company.

Description of Work
Sealing rodent entry and setting traps

Category animal removal

Cost $325

Services Performed? Yes

Hire Again? Yes

Work Completed On 09/14/2020

Service Provider Response

Thank you for the great review, we are very happy to know that we have service your to the most. please if there is anything else we can do for you , do not hesitate to contact our office. Sincerely, Gabriela Terrazas
5.0

08/14/2020

Surf City's exterminators arrived on time, did their work promptly, and my ant problem has been resolved. I'd hire Surf City again without hesitation! Great service for a great price!

Description of Work
Ant abatement inside and outside my house.

Category animal removal

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/04/2020

2.0

06/08/2020

There were highs and lows to my experience with the company. Originally, I was impressed the customer representative explained the process and we scheduled an appointment (Monday morning). The Friday before I was contacted to confirm the appointment. When the appointment time arrived with no technician, I called and was told that my appointment was for a different time. I was certain that was not ...

Description of Work
Pest control - ants

Category animal removal

Cost $200

Services Performed? Yes

Work Completed On 06/01/2020

Service Provider Response

Good morning, We do apologize for the inconvenience to you, if you were told the waiting period is 7 days we will honor that, it is typically 14 days waiting period if you have an organic treatment done and 7 days for regular chemical. I am not sure where the misunderstading with timing was but we stand by our great customer service as this is our main priority to keep our customers happy although...
5.0

01/21/2020

Things went well. Everyone i spoke with or interacted with were very professional, helpful and/or informative.

Description of Work
Termite fumigation

Category pest control

Cost $1,250

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/07/2020

Service Provider Response

We are so happy to know that everything went well and smooth during your fumigation process. We greatly appreciate you and your business. Please if there is anything else we can do for you do not hesitate to contact our office. Sincerely, Gaby Terrazas

Services Offered

Pest Control. Termite Control. Fumigation. Escrow Clearance Reports. Rodent Trapping, Removal, Exclusion & Sanitation. Crawling Insect Control. Biting Insect Treatment - Fleas, Spiders, Ants, Wasps, Bed Bugs, Ticks, & Mites. Animal Trapping. Dead Animal Removal. Odor Control & Sanitation.

Services Not Offered

Gophers

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Financing Available, Check
Senior Discount
10%
Emergency Service
No
Warranties
No