LA Carpet
About us
5 Years Free Financing* No Interest No Down Payment No Finance Charge 100% Satisfaction Guaranteed. If for any reason you are not happy, we replace your carpet within the first 30 days, no questions asked.** (**We replace carpet of equal value, you pay .49¢ per sq. ft. for installation.)
Business highlights
Services we offer
Carpet • Tile • Wood • Laminate • Kitchen/Bath Countertops & Cabinets
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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57% | ||
14% | ||
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29% |
At that time, we thought we would move into our new home at the end of September. After some extra rent-back time with the sellers we received the keys at the end of October.
Because of our delay, it turned out that Michael was transferred to a different store to be their manager. We were still able to continue our carpet sale with him. Thank goodness.
He came out to the house to do final measurements, give us a final cost and pick the color. And said he would call the manufacturer the next day to put the carpet order in. It turned out we picked a popular color and the manufacturer ended up running out of stock. They had to produce more. Great news: we get fresh carpet, that has not sat in a warehouse for a while! Bad news: instead of a week, we would have to wait two or more weeks before installation. That was a bummer since the carpets were one of the last things we would have put in before we moved in.
Michael said he would call back in a few days to give me an update with an exact installation date once he received an update from the manufacturer. When he called back, left a message saying that the manufacturer would be delayed yet another week for delivery. Since I didn't check messages until the end of the day, we received another message (a few hours later yet we're hearing it back to back), that we will get our carpets as scheduled with no further delay. Thank goodness. The following day I talked with Michael on the phone. He was upbeat, and relieved because he had spent 3 hours on the phone with the manufacturer to be sure we got our carpets on time. We are so grateful we worked with Michael. We felt like he was really working for us!
So, yesterday our carpet was installed by a crew of 3 guys. They worked diligently and tirelessly from 9am - 5:15pm with a brief lunch break. And they didn't have to move furniture. The carpet looks great. I can barely see the seams where they had to cut the berber. Worth the extra wait time!
The only thing I should've thought in hindsight, is that we took out a fluffy shag carpet to a low lying berber. The doors now have a little bigger gap underneath. Minor... and am still happy with our decision.
Licensing
State Contractor License Requirements
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