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Huntington Beach Glass & Mirror Inc

Window Glass - Install or Replace, Mirrors - Install or Replace, Glass Shower Door or Enclosure Installation,

About us

HB Glass Has Been Servicing Orange County Homes Since 1975. Work is completed by HB Glass Employees ... not subbed to outside vendors! Drop by and visit our showroom!!!

Business highlights

50 years of experience

Services we offer

3/8 or 1/2" Tempered Glass, Dual Glaze Unit Replacement, Framed Or SemiFramed Tub And Shower Glass, Frameless Glass Shower Doors, Glass - Windbreaks, Glass Table Tops, Large Variety Of Textured Glass For Cabinets, Mirror Walls, Mirror Wardrobe Doors, Staircases & Handrails, Wet Bars, Window Repair

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.040 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-25 of 40 reviews
Ronald H.
May 2016
5.0
Yes, I recommend this pro
$600

Our office contact was with Brenda who gave us prompt estimates and contracts. She also scheduled the work.

Jerry the installer, was very knowledgeable and made helpful suggestions. On every occasion he arrived promptly as scheduled. Installation work was completed on time with thorough clean up.

It was a pleasure to work with Brenda and Jerry. We would use them again.


Teresa R.
Jun 2015
5.0
Yes, I recommend this pro
$700
unknown

Anne P.
Apr 2015
5.0
Yes, I recommend this pro
$260
Very well.  HB Glass was very polite and professional, both over the phone and in person.  We had a little miscommunication - we had arranged for him to come replace the glass at a certain time, and when I didn't respond to several calls he made prior to coming (I didn't have my phone with me at the time), he didn't make the trip.  When I did call right before our arranged time, he bent over backwards to make it down here later in the day so we could still make it happen.  And the work is great.  I had a little sticker shock at first, but the glass had to be tempered (low to the floor), so the price did make sense.

Diane A.
Jan 2015
5.0
Yes, I recommend this pro
$186
unknown

Denise L.
Oct 2014
5.0
Yes, I recommend this pro
$1,200
unknown

Wendy W.
Aug 2014
5.0
Yes, I recommend this pro
$150
A broken window can be dangerous at a school.  Our old glass replacement company had disappeared.  I checked with Angie's list and found Huntington Beach Glass and Mirror.  I called them and the nice lady answering the phone set an appointment for the next day.  They arrived on time, did the job quickly without disturbing any children and was completed in 30 minutes.  The cost was exactly the estimate.  I don't wish for broken windows, but we will use them at our school every time!

Judy N.
Jul 2014
5.0
Yes, I recommend this pro
$96
They were quite a bit cheaper than another company referred to us. They did a really good job with the work, and they had very good customer service.

Ethan S.
May 2014
5.0
Yes, I recommend this pro
$60
It was great! I have used them before. I am happy with them. It was much more reasonable than other people. They are fast, very reasonable, and they have excellent quality so I recommend them. I like their cost, quality, and speed, and those make me keep using them. I used them in the past and I will use them again in the future.
Response from Huntington Beach Glass & Mirror Inc

"Thank you so much for the kind words - we apprecitate your business...."


Rebecca A.
Apr 2014
5.0
Yes, I recommend this pro
$900
unknown
Response from Huntington Beach Glass & Mirror Inc

"hi ! Thanks so much for taking the time to complete the review. And we are estatic that your project turned out as you were expecting. Thank you again for choosing HB Glass."


KATHRYN W.
Apr 2014
5.0
Yes, I recommend this pro
$2,500
Fabulous! I love the railing and it's gorgeous! They did a great job on install and cleanup. Thank you !!!
Response from Huntington Beach Glass & Mirror Inc

"Thank you [removed member name] for allowing HB Glass to install your " vision in glass". The installers enjoyed meeting you and are so pleased that you are a happy with the new addition to your home."


William H.
Mar 2014
3.0
We received the quote on Wednesday for the wardrobe door and shower door, but the bathroom mirror quote was not included. The shower door quote was more than we wanted to do, but the closet door was in the ballpark. After shopping other retailers for styles and offerings I decided to give HB Glass my business. Usually prefer to give my business to smaller local businesses than big box retailers when possible. So on March 10, 2014 I replied to Brenda's email and requested clarification of wardrobe door style offering and to schedule an appointment for the measurement of the wardrobe door. I again requested a quote for the bathroom mirror. As of today no response.
I see in another review that they are having some staffing issues this month, but still wanted to post my experience.


Response from Huntington Beach Glass & Mirror Inc

"WIll be in the office later this morning and will find out what happened and give you a call direct. It's strange that quotes were provided for shower and wardrobe doors and not the mirror, when that is the easiest to quote. Very strange...."


Daniel B.
Mar 2014
4.0
Stellar customer service wins my business. Unfortunately that was not your priority.
Response from Huntington Beach Glass & Mirror Inc

"Good Morning [removed members name] ….I am very sorry to hear that you haven't received a call back from us, that is unusual. If I coud ask, do you remember when you called… and if a man or woman answered the phone so I can see who took your call….. No excuses, but the past couple of days we have been short an office gal and that has created somewhat of a back up. Not trying to make excuses, and will check into this. Again, sorry for the inconvenience - as yuo can see from other reviews here on ANgie's List, this is very uncommon - we strive for excelent service and can only apologize to you."


Dona G.
Nov 2013
5.0
Yes, I recommend this pro
$400
Jost very professional, courteous, measured and installed, on time with no problem.

Ron B.
Oct 2013
5.0
Yes, I recommend this pro
$390
They came on time and went to work immediately. They were able to get the glass off the walls with suction cups specially made for glass. They cut two pieces to make removal easier. They cleaned up the areas and were gone in about one hour.

Dona G.
Oct 2013
5.0
Yes, I recommend this pro
$400
the work was handled professionally.  He measured the window then installed several days later.  Beautiful job and made it all very simple for me.  Very satisfied.
Response from Huntington Beach Glass & Mirror Inc

"Thank You (removed member name) for your feedback. I"ll make sure to let the installer know you were pleased. Hope you have a super weekend"


SUSAN G.
Sep 2013
5.0
Yes, I recommend this pro
$2,600
2 weeks ago they came and put in the glass for the sides, but said he needed a special hinge because the walls were not straight. Apparently he had to order another piece of glass, as well as the special hinge. They came today and installed a proper frameless shower door for my mother's shower. They are meticulous in their work and I have used them for my son's bathroom. I would not hesitate to use him again, and again. This is a good company.
Response from Huntington Beach Glass & Mirror Inc

"Thank you - we are so glad that this worked out and we were able to help with your mothers shower...."


DAVID T.
Sep 2013
5.0
Yes, I recommend this pro
$500
good transaction.



they came. Gave a real estimate.  Performed as I expected them to.  I would use them again.
Response from Huntington Beach Glass & Mirror Inc

"Thank you Mr. (member name removed). HB Glass's goal is to provide quality service, workmanship and customer service. We appreicate you taking the time to leave your feedback here on Angie's list"


Vickie S.
Aug 2013
5.0
Yes, I recommend this pro
$120
Good prompt service at a reasonable price.
Response from Huntington Beach Glass & Mirror Inc

"Thank you so much for the kind words. HB Glass strives to offer quality workmanship and personable customer service"


Jesse C.
Aug 2013
1.0
During our visit to the store, we were very impressed by the quality of the merchandise and their staff member, Brenda.  She spent time talking to us and gave us useful information.  We scheduled a day at our home to get an estimate.  Brian arrived on the scheduled day. He was prompt, professional, and informative.  We were very impressed with the company and the reviews on Angie List and decided we would go with the company, without getting other estimates.  This is unusual for us, but we felt comfortable with the company and the personnel, and the positive reviews.   Brian said it would be a few days before he would have the estimate. 
We waited for about 7 days, before calling the company.  Brenda said she was with a client and could she call us back.  She never did.  Two days later, I e-mailed Brenda asking if she had the estimate.  She did e-mail back and apologized for the delay, but said she did not have the paperwork from Brian. She said she would get something to us, as soon as  she received the paperwork from Brian.  I didn?t contact them a 3rd time.
We never did hear from the company. I felt if I had to work so hard to get an estimate, it might not be a company we wanted to do business.
 
It is difficult to understand, it would have been a  several thousand dollar job.  If they felt they could not do the job, I wish they would have told us, we would have understood.  Because we keep waiting,we lost  two weeks, before looking for another company to do the work.  
I had to give the company  F?s on punctuality and professionalism and overall,  while both Brenda and Brian were professional and Brian arrived on time to look at the job, there was never any follow through, even after contacting the company.  I still think that the company's work is probably good, but I don?t think there is an excuse for their lack of communication.
Response from Huntington Beach Glass & Mirror Inc

"I'd like to apologize to you for the experiance you had with HB Glass, this is sure not usual for us. We work very hard to keep our communications prompt and estimates provided in a timely fashio.n. I honestly don't know where or why what is standard in our office failed. But you can be assured that we'll be getting to the bottom of this. All I can do at this point is to apologize to you."


Seth L.
Jun 2013
5.0
Yes, I recommend this pro
$320
They worked quickly, professionally, neatly, and at a reasonable price.  I'd recommend them to anybody.

Kevin T.
Jun 2013
5.0
Yes, I recommend this pro
$1,000
Excellent customer service and follw up. On time delivery . Professional and expedient service.

GLORIA S.
Feb 2013
5.0
Yes, I recommend this pro
unknown
Response from Huntington Beach Glass & Mirror Inc

"Member - thank you for your kind words. HB Glass strives to give you, our customers the best service possible... Thank you for giving us the opportunity to enhance your home...."


Donald P.
Dec 2012
5.0
Yes, I recommend this pro
$1,000


Cyndi K.
Nov 2012
5.0
Yes, I recommend this pro
$106
Excellent from start to finish.  On time, pleasant, worked quickly, cleaned up after himself, no complaints.
Response from Huntington Beach Glass & Mirror Inc

"Thank you so much for the kind words. We sure try hard to provide excellent service - and appreicate getting input on how we have done"


Barbara D.
Sep 2012
5.0
Yes, I recommend this pro
$345
I broke a the glass while using a hedge trimmer.  I called a few glass companies to get quotes.  Unlike the other companies that I called, Huntington Beach Glass promptly came out to give me and estimate.  The office staff is very organized and professional.  The estimator and installer were on-time, professional and very personable.  This is a very well run company and I would highly recommend them to my family and friends and of course, all Angie's list members.
Showing 1-25 of 40

Licensing

State Contractor License Requirements

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*Contact business to see additional licenses.

FAQ

Huntington Beach Glass & Mirror Inc is currently rated 5.0 overall out of 5.
Huntington Beach Glass & Mirror Inc accepts the following forms of payment: CreditCard
Yes, Huntington Beach Glass & Mirror Inc offers free project estimates.
No, Huntington Beach Glass & Mirror Inc does not offer eco-friendly accreditations.
No, Huntington Beach Glass & Mirror Inc does not offer a senior discount.
No, Huntington Beach Glass & Mirror Inc does not offer emergency services.
No, Huntington Beach Glass & Mirror Inc does not offer warranties.

Contact Information

17712 Gothard St, Ste D, Huntington Beach, CA 92647

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