HB Computers

"Thanks for taking the time to write such a thoughtful review. As Founder and President of HB Computers, I take great pride in our work and in the fact that our customers receive the best service possible. We love our work and our customers!"

"These are uncertain times – and the fact that you have placed your faith in us is a wonderful balm to the hardworking staff and technicians at HB Computers. Please accept our heartfelt gratitude for your positive review."

"Great reviews like yours always give my technicians a reason to smile. They try very hard to make sure that every customer has a positive experience because we know that customers like you are really the ‘heart’ of our business."

"Thank you for your positive review! Never before have computers played such a central role in our lives. If you work from home, reliable technical support is critical in that effort. Just as importantly, you need to stay connected to the latest COVID-19 updates and alerts. In either case, we are here for you."

"Thank you for your positive feedback! At HB Computers, we know that your online connectivity is important to your peace of mind, and we are working hard to make sure that you have access to all the information you need to stay safe and connected with those who are important to you."

"Not everyone takes the time to provide feedback. Lives are incredibly busy these days, and the fact that you commented on our service gives us great pleasure! We are happy that the experience was so satisfactory!"

"100% satisfaction is the earmark of our success. Our goal is - and always has been - to ensure that every customer is perfectly satisfied with the quality of our work. Never before have computers played such a central role in our lives. If you work from home, reliable technical support is critical in that effort. Just as importantly, you need to stay connected to the latest COVID-19 updates and alerts. In either case, we are here for you."

"Thank you for your positive review! We understand the stress you are experiencing during our nation’s effort to stay well – and your computer is an important tool to help you manage that stress as you try to stay in touch with the latest COVID-19 updates while also working at home and staying connected to friends and family. We are happy that we have been able to help and thanks for your trust in us!"

"Thank you for the great review! It’s always a pleasure to know when our customers have had a positive experience. On behalf of my team, I thank you for your comments. They strengthen our reputation and give us the incentive to keep on track with our commitment to customer satisfaction."

"Thank you for your positive review! Your comments were precisely what we needed to validate our commitment to excellence! We are delighted that we have lived up to your expectations and hope to serve you for years to come."

"We appreciate your positive posting and are delighted that you are pleased with our service. We have many customers, and it's important to us that each one feels that we have offered the best experience possible. At HB Security Cameras, we have a highly skilled team, and we are all dedicated to excellent performance. Some of our jobs are simple; some are complicated - but we treat every need with the same diligence. Your comments validate what we hope to achieve - 100% satisfaction! Thank you so much again for taking the time share your experience."

"Thank you for your comments! We have developed a large and loyal customer base of users from all walks of life, and our goal is to stay on this path of excellence. Your positive comments shows us that we continue to hold 100% satisfaction as our highest priority."

"Your positive comments have made my day! When you selected HB Computers to take care of your computing needs, you made the right choice. We are delighted that we have lived up to your expectations and hope to serve you for years to come."

"We loved your positive review! Reviews keep us on track with our goal to be the best in the business. Not only for our expertise, but for our customer focus. We always try to do our best, but reviews like yours help validate that effort. Heartfelt thanks!"

"At the end of the day, when I reflect on how busy we have been, instead of sighing and wondering how we can fulfill all of our orders, I rejoice in the opportunity that has been given us. Your positive comment demonstrates why we continue to be one of the most popular computer repair services in Huntington Beach. I hope that we will always be your first choice for IT services for years to come!"

"Thank you for the great review! It's always a pleasure to know when our customers have had a positive experience. My staff and I know how important it is for our customers to stay connected in today's digital age, and we do our best to make sure that their devices are in top condition all the time! I'm delighted that you are satisfied."

"One of the most rewarding parts of our day is when we read our online reviews especially reviews that come from customers like you. Positive reviews like yours make us smile! Computing devices are an integral part of everyone's lives, and we know that our customers expect them to be returned in top condition. Thanks for letting us know that we succeeded!!"

"When I founded HB Computers in 2006, I never dreamed that we would achieve the kind of success we now enjoy! You and countless other customers have expressed their satisfaction in our services over the years, but we never get tired of reading reviews like yours. They validate our heartfelt commitment to customer satisfaction."

"Thank you for your thoughtful review. With so many different types of computing capabilities available today, we know how important it is to stay abreast of the latest advancements in technology. Fortunately, I have a great team of professionals who are capable of doing just that! We love our work and our customers!"

"Great reviews like yours always give my technicians a reason to smile. They try very hard to make sure that every customer has a positive experience because we know that customers like you are really the 'heart' of our business."

"Thank you for the great review! It's always a pleasure to know when our customers have had a positive experience. My staff and I know how important it is for our customers to stay connected in today's digital age, and we do our best to make sure that their devices are in top condition all the time! I'm delighted that you are satisfied."

"Thank you for your positive review! Your words are heartwarming and give us the incentive to keep on doing what we do best giving total attention to the IT needs of each of our customers in Huntington Beach, CA and beyond."

"The fact that you took time to write about your positive experience with HB Computers gives us great pleasure. As a small company making a big impact as a premier computer repair service here in Huntington Beach, we have never lost our primary commitment to customer satisfaction. Hopefully, you will be coming to us for IT support for years to come!"

"As Founder and President of HB Computers, I take all reviews very seriously. Reviews are not only a frame of reference for customers who are looking for excellent service, but are also a way for us to monitor our reputation and make improvements if necessary. I am grateful for the overwhelming number of positive reviews that we have received on Angie's List. At the same time, we work hard to find ways to compensate for any negative experiences. The customer who posted this negative review arrived at our service station on Wednesday, November 08, 2017 at 5:50 pm and requested a new battery for his laptop. We explained that battery deliveries usually take 3 to 5 business days and that we just needed a 50% deposit toward the cost of the battery ($54.00). When the battery arrived, we called him numerous times with no response until November 30, 2017. He then brought his laptop to us, and we replaced the battery the same day. He came in again the next day, saying that his mousepad gets stuck. He also mentioned that the mousepad had not performed smoothly previous to our service. He left his laptop with us, and we called him within two hours explaining that the although part we ordered was correct, the battery may be slightly larger than the original one and could be contributing to the problem. We offered to order a new battery but said that it would take 3 to 5 business days. He became very upset, abruptly hung up the phone mid-conversation, and stormed into the store to pick up his laptop. At that point, we tried to explain that we never touched the screen that we only replaced the battery. He discounted our explanations and left the store in an agitated state, with his laptop and his refunded $54.00 in hand. Although he was very disgruntled, my staff and I handled the entire incident with respect, courtesy and patience at all times. We understand how frustrating it is when any part of a laptop malfunctions, and I wish that he had taken the time to discuss this calmly with us so that we could have agreed on a reasonable solution. Having said all that, the bottom line is that we consider our costumers to be our highest priority at all times and that we hope this customer will reflect on the circumstances and amend his review."

"Whenever we read a positive comment like yours, we are grateful. Your remarks validate our commitment to excellence and help us to continue focusing on what's most important. Our Customers. Remarks like this are our incentive to continue to be the very best that we can be!"