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AllBrightOC

Founded 1995 • With Angi since September 2010

2.7

(5) Verified Reviews

Description

Additional phones - (714) 723-6960, (714) 699-1019. Additional DBAs - AllBright OC, Professional Carpet CleaningSouth Coast Commercial Cleaning Co, South Coast Professional Carpet Cleaning....

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MARTINI PRESSURE WASHING

5.0

(8) Verified Reviews

MARTINI PRESSURE WASHING

At martini pressure washing, we serve our clients with the best service in Orange County. To further reassure our customers we follow up with them several weeks after the job to ensure they are satisfied and correct any errors, if so. Our one guarantee is you will be amazed with our service and quality.

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Verified Reviews

A few reviews for this pro…

2.0

12/11/2012

This company quotes 2 rooms for $69!! Since I had used them last year, I knew it would be more for my stairs and small hallway--I paid @$125 last year.  Well, when the 2 guys showed up yesterday, one wearing an AllBright shirt, he proceeds to tell me that its going to cost me $149.98 for carpets, $120 for carpet protection & $195 for deep cleaning!!  I asked what happened to the $69 for 2 rooms?  ...

DESCRIPTION OF WORK
Carpet cleaning, 'deep cleaning' , and 'carpet protection'

CATEGORY carpet cleaners

5.0

01/16/2012

They ended up removing my old ducts and replacing them. They came when they said they would and were done in a timely fashion.

DESCRIPTION OF WORK
I hired them to clean out my air ducts.

CATEGORY air duct cleaning

2.0

12/18/2011

o s

DESCRIPTION OF WORK
I called this company to set up an appointment for a quote to clean VCT floors. The initial call went well and got an appointment for someone to come out the next day.  My work doesn't allow me to always answer my phone, which I said on the initial call. Wednesday came and the worker never arrived. At the end of my day I had a message from earlier in the day, the guy was calling to confirm. I called him back and told him I had already confirmed the day before and was unable to answer my phone during the day, the biggest issue was that he cleaned linoleum floors, not VCT floors. He was nice enough to call the office and let them know they were sending out the wrong guy. I wasn't too upset at this point, my work situation is challenging and miscommunications happen. I received a call the next day from the receptionist, she said she was going to send her boss, we arranged an span of time for him to come. I got a call Friday to confirm for Saturday, again she said linoleum and I corrected her again, but the appointment was confirmed. Saturday came and went, nobody showed up and nobody ever called. I'll try someone else.

CATEGORY floor cleaning

1.0

01/05/2011

unknown

DESCRIPTION OF WORK
On December 15 I was scammed big time! I wanted my dryer vent cleaned (it's long and requires a professional every year or so) and the furnace checked for safety and cleaning. What I got was a sales job that I naively accepted as necessary. The whole operation--"cleaning" the air duct vents (which is highly questionable) and "sanitizing" them--took 1.5 hours with one "technician" and cost $600. It is my fault for not sending him packing out the door. I really do know better. But--if they are listed on Angie's List, I want your clients to know DO NOT CALL OR TRUST ALLBRIGHTOC. When I contacted the company the next day, asking for at least a $100 deduction in the bill because I know that at least 3 of the vents were not cleaned--of the 8 for which I was charged $30 per. The crown molding in the living and family room prevents those vents from being removed--and there are only 4 other ones in the house. I received two replies stating that I signed it (I did, much to my regret) and live with it!

CATEGORY air duct cleaning

SERVICE PROVIDER RESPONSE

I am sorry that you did not have the experience that we want our customers to have. I do not know who you spoke with when you called after the service. I will try to contact you directly and work with you. We really want our customers to be happy and use our service again.
3.0

09/13/2010

After allowing the carpet to dry, it was apparent that the traffic areas had not gotten cleaned properly. I called them back and talked with the owner (Tim) who assured me they would stand behind their work and scheduled a return for 11:00 to 3:00 on Saturday (holiday weekend). We waited all day with a no show and never a follow up call to explaing their abscence or reschedule. I think they talk a...

DESCRIPTION OF WORK
Schedule them to clean carpets based on a three room plus hallway for $125.00. They had cold call with information on the special and my wife set it up. When they arrived they at first would not honor the hallway work as quoted. They were more interested it trying to provide additional services (duct cleaning) than doing the work. I ointed out the high traffic areas that I wanted special attention to and the indicated they would pretreat and get the traffic stains out. The two man team was in and out in less than an hour, after offering to clean the dining room abolstery. I had to encourage them to move the dining room table out so that the area could be cleaned properly. The left the carpets far wetter than prior efforts have done.

CATEGORY carpet cleaners

SERVICE PROVIDER RESPONSE

We have contacted customer and redone the job. We try to make it on time to each job in the allotted time we give but some jobs need more care than originally thought and traffic can also get into the equation of getting to a customer promptly at the originally set time. We do try to call each customer when we will not make the time. Our policy is to move light furniture and the table should have ...

Services Offered

Janitorial, carpet & floor care, water damage restoration, air duct, steam and dry cleaning, construction clean-up, vct and vinyl floor strip and wax, ceramic tile & grout scrubbing.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
MasterCard, American Express, Check, Visa
Senior Discount
15%
Emergency Service
Yes
Warranties
Yes