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Renewal by Andersen - San Francisco

Founded 2012 • With Angi since March 2012

4.3

(71) Verified Reviews

Service Categories

Description

Renewal by Andersen of Hayward, CA is proud to serve the window replacement and patio door replacement needs of the Hayward area. We are the window replacement division of Andersen Windows, drawing on the Andersen tradition of over 110 years of quality, innovation and craftsmanship. Our turnkey process begins with a call from you and includes a respectful in-home sales consultation, custom-manufacturing of replacement windows to precisely fit your home and installation by a dedicated team of professionals. Best of all, we stand behind our products and installation with one of the strongest warranties in the Hayward window replacement business....

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A Taylor Made Window

5.0

(36) Verified Reviews

A Taylor Made Window

a-Taylor Made Window sells and installs all styles of windows sold by experienced in house estimators and installed by our in-house installers. We do not repair windows. Mr. Taylor founded the company on the principles of providing complete customer satisfaction. Steve and Cathy strongly believe in this philosophy to the extent of assisting customers who had their windows and doors installed with Mr. Taylor over 30 years ago. This attention to customer service is paramount to the standards of a-Taylor Made Window today. We believe that this basic belief of giving value and customer satisfaction is the main reason a-Taylor Made Window has weathered the ups and downs of the past 48 years.

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Verified Reviews

A few reviews for this pro…

1.0

03/29/2020

terribly terribly expensive when compared to all other estimates. They even said they were including a discount. At least 2 times as expensive.

DESCRIPTION OF WORK
replace windows

CATEGORY replacement windows

SERVICE PROVIDER RESPONSE

[Member Name Removed], First, thank you for taking a moment to leave feedback. We appreciate it--all comments, positive or constructive--are important. Every company, product, and process is different--some more than others, so it can be difficult to compare apples to apples. Windows are a big investment, and we DO want customers to do their research, so they know what they are getting. With Renew...
4.0

11/04/2018

Company promptly set up appointment, which was great. Representative was thorough. Appointment lasted approximately 4 hours due to all the discussion. Was told would have two weeks to reconsider if signed contract that day, which I did. Read contract more thoroughly next day and saw we had 3 days - not 14 days - to cancel. So cancelled immediately. Felt it was bait and switch. Products are clearly...

DESCRIPTION OF WORK
Window replacement

CATEGORY replacement windows

SERVICE PROVIDER RESPONSE

[Member Name Removed], we appreciate your review and apologize for the breakdown in communication. It saddens us to know that you feel that we were being deceitful...It was never our intention. Our sales manager has attempted to reach you to personally apologize and see if we can earn back your business. We hope to hear from you and take steps the necessary steps towards building back your trust. ...
1.0

07/30/2018

With the good reputation carried by Renewal by Andersen we expected a positive experience for our small home project. Unfortunately, our experience has been anything but smooth. I will never recommend Renewal by Andersen to anyone. Although the windows were very expensive, the most expensive quote, we were excited to see this project through. For our small home project, four windows and two slider...

DESCRIPTION OF WORK
window installation

CATEGORY replacement windows,doors

SERVICE PROVIDER RESPONSE

[Member Name Removed], we wanted to once again apologize for the delays and lack of communication during your project. I want to thank you for your patience and we promise to be there for you should you ever need us in the future. I hope that the final completion of your project has left a better impression of us Again, our sincerest apologies and we promise to be there for you if you ever need us...
5.0

11/13/2017

Any questions or issues during installation were addressed immediately. Final result was perfect for both wood side and stucco side of house. Still need to put final layer of paint over the primer layer and paint the stucco to match the surrounding wall.

DESCRIPTION OF WORK
These are Andersen windows are specifically made as replacements: well-engineered (I already knew that Andersen "thought of everything" but I must have spent nearly a half hour looking at the design and asking questions after the first window went in) and meant to last a lifetime. The cost of the windows (8 plus a sliding door and huge bay window replacing a sliding door -- I can only say that I'm impressed with the way that Anderson structured how the bay windows weight was kept up without probably sagging in the long term) includes installation (which is why the Andersen stands behind them for so long -- the replacement is not a slide-in but actually tears out the wall, installs the window with insulation packed around it, then puts up the removed wood or stucco, as was the case for my home.) Quite frankly, the total package is very expensive (some might say ridiculously high) and will probably only be considered if you were planning to keep your home for a very long time (up to and through retirement and even keeping the house multi-generationally -- the windows are only for residential structures and should outlast the original owner.)

CATEGORY replacement windows,doors

SERVICE PROVIDER RESPONSE

Welcome to the Renewal family! Thank you so much for trusting your home to us. Enjoy your beautiful new windows & doors and we will always be here for you!
1.0

05/08/2017

We were pretty much held hostage in our home by the Renewal By Andersen sales rep. The guy was there for THREE hours. It wasn't until the 2.5 hour mark that he actually gave me an estimate- $45,000! I almost laughed out loud when I heard it. Yes, the windows seemed like they were very good quality, but I wonder exactly how many people can afford their price point- I sure can't- so it was a complet...

DESCRIPTION OF WORK
Wanted an estimate for retrofitting all 20 windows on my house.

CATEGORY replacement windows

Services Offered

Window Replacement & Installation, Double Hung Windows, French Doors, Sliding Glass Doors, Specialty, Bay, & Bow Windows, Casement Windows, Awnings, & Patio Doors

Services Not Offered

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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Visa, MasterCard, American Express, Discover, Check
Emergency Service
No
Warranties
Yes