Petersen Dean Roofing & Solar
About us
PetersenDean has been providing quality roofing and solar solutions to customers of all sizes since 1984. Our commitment to American-made products and customer support are unrivaled in the roofing industry. Whether you need a new roof, an emergency repair or an estimate for a new solar system, PetersenDean's team of experts will respond quickly with the expertise you would expect from one of the country's leading roofing and solar power contractors. We help our customers identify the system that's right for your house, the materials that are right for the job, and the options that work best for you and your budget. When you work with PetersenDean as your contractor, these decisions and all the others become less daunting. PetersenDean's roofing and solar experts can help you navigate the product maze, answer your questions, and help with payment option. They will explain what it takes to maintain your new roofing or solar system, the warranty that comes with it, and can offer financing options for you to consider. After you've scheduled your job, the PetersenDean team will arrive on time, work respectfully and safely, clean up each day, and leave your property as good as they found it! Our company has some of the top rated and certified residential roofing and solar installers. We have a wide variety of available roofing and solar panel options. Please visit our main website for more information about our company. Please visit www.solar4america.com/ for current solar panel offers! Additional DBA - Petersen Dean Commercial Inc .
Business highlights
41 years of experience
Services we offer
Residential reroofing and roof replacement | Solar panel design and installation | Gutters (With Reroof Projects)
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.636 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 17% | ||
| 0% | ||
| 0% | ||
| 6% |
Showing 1-25 of 36 reviews
Wayne C.
Oct 2017
Crap. Crap. Crap. They totally screwed me.
Wayne P.
Aug 2016
Called them after seeing a special offer on an infomercial. I've had solar panels for over 15 years, which I installed myself, so I'm probably more informed on what I needed vs. what they were trying to sell. To my pleasant surprise, the package that the sales rep put together was in line with what I wanted. Since this was in addition to the existing panels, which already occupied the prime roof area, the planning and layout was probably more challenging than a standard job. Since PD is a big organization, sales, planning and permitting, and installation were all handled by different departments, but we had a single coordinator that was in communication with us by phone and email as we went through each stage. They were great in getting through the planning and approvals, especially with getting the information for our HOA and interfacing with PG&E. The main installation of the panels and wiring was completed in less than a day! (It took me several days to install my first system, 15 years ago.) After a couple of quick returns to install an additional ground rod and install the monitoring interface, we were done. The improvements in the panels and supporting electronics over the last 15 years is impressive. One of the key factors in deciding to add the extra panels was the low-interest financing. With a 12-year loan, the loan payment is essentially offset by the reduced electricity bill (since it's adding to my exiting system, the savings aren't as great as a new install), but I know that these panels can keep producing way past the last loan payment. But, the main reason I added the panels was to cut down on fossil power. I don't consider myself a tree hugger by any stretch of the imagination, but if I can help slow the meltdown of the planet, even a little, without any dollars out of my pocket, and eventually same some bucks in the process, why not?
Christine W.
Jul 2016
unknown
SCOTT A.
Mar 2016
Everybody I dealt with at PetersenDean was very courteous and professional. The ones I can name are: Joe Brodnik, Sahar Nessari, Linda Nguyen. The price and warranty were the best of the four quotes I received. The whole process was very smooth and I haven't had any problems with the system. I'm very glad I chose them.
They have a project status page that provided clear information at every stage. When I emailed or called, they responded within 24 hours. I contacted them based on customer reviews and their warranty policy. The salesman was low key and honest. He made it clear that there was a waiting list for installation so I knew it would take a few months. In the end, it was faster than I expected. They provided clear written plans and handled the city inspection completely. The connection to PG&E quickly followed.
I highly recommend them. I have two important notes:
- Be sure to get a clear picture of the schedule. It's complicated and they may have a waiting list.
- The initial quote on the phone was for a much bigger system than they were able to install. They can only tell so much from a satellite image of the roof. Their on-site inspection showed that my roof was more complicated and not ideal for solar. The quote was adjusted down for a smaller system. I understood that they were oversizing the system, so I wan't surprised. Your roof may be simpler, but beware that this can happen.
They have a project status page that provided clear information at every stage. When I emailed or called, they responded within 24 hours. I contacted them based on customer reviews and their warranty policy. The salesman was low key and honest. He made it clear that there was a waiting list for installation so I knew it would take a few months. In the end, it was faster than I expected. They provided clear written plans and handled the city inspection completely. The connection to PG&E quickly followed.
I highly recommend them. I have two important notes:
- Be sure to get a clear picture of the schedule. It's complicated and they may have a waiting list.
- The initial quote on the phone was for a much bigger system than they were able to install. They can only tell so much from a satellite image of the roof. Their on-site inspection showed that my roof was more complicated and not ideal for solar. The quote was adjusted down for a smaller system. I understood that they were oversizing the system, so I wan't surprised. Your roof may be simpler, but beware that this can happen.
Jenine S.
Feb 2016
We have a roof in need of replacement. They patched a particularly bad area a couple of times?
Michael S.
Feb 2016
unknown
Howard G.
Dec 2015
unknown
SUSAN B.
Nov 2015
I contracted with Petersen Dean (Solar World) for my solar installation. I purchased the system outright, rather than leasing (more cost effective). They seem to have a good product and an excellent warranty. Price was very reasonable and in line with others I got bids from. Everything went smoothly, I didn't like the first panel layout, so they redid it to my satisfaction. Installation was done in one day. They coordinated the permits with the city and the PG&E connnection. I am very happy with my solar and am already saving money on electricity.
Norman K.
Jul 2015
Peterson Dean replaced the roof on my house. The estimator was professional and friendly. I was not present during the work. When I went up on the roof later, I was impressed. It looked beautiful, and my skylights were well protected from water runoff, which is what I requested. I'd recommend them, and I'd use them again.
Michael C.
Apr 2015
unknown
Liz C.
Feb 2015
Their Solar prices are extremely competitive. That is one of the main reasons we went with them. They had a pretty large staff that came. Very good dedicated team that came out and did the work.
James E.
Feb 2015
I think they're pretty good. They're not the quickest about getting back about stuff but every little issue that I had, they fixed it and made it right, without any problems and without charging me any more. They stand behind their work. When they come to work, they do everything really fast, which is nice. The roof looks good and it hasn't leaked so far.
Response from Petersen Dean Roofing & Solar
"Thank you for sharing your experience on working with PetersenDean on your roofing and solar project. Your feedback is important to us and we will be sure to share your comments with the team. It is good to hear that your installation was fast and efficient and that we met your expectations."
Claudia H.
Feb 2015
ASKED FOR ADDITIONAL WORK LAST YEAR.
Response from Petersen Dean Roofing & Solar
"Thank you for your continued business. We appreciate the opportunity to be your roofing contractor of choice in the Bay Area."
Steven B.
Dec 2014
unknown
Response from Petersen Dean Roofing & Solar
"thank you for providing a review of PetersenDean on Angie's List. We appreciate your business and your support. Enjoy your new solar panel and the solar savings."
Doug B.
Sep 2014
unknown
Response from Petersen Dean Roofing & Solar
"Thank you for providing feedback about working with PetersenDean on our Angie's List profile. We do have your original Feedback form and we are glad you were satisfied working with PetersenDean as your roofing contractor. We appreciate your business."
ROBERT H.
Aug 2014
The process looked pretty well; except for, they changed the project managers three or four times. Some information was lost. As far as, the installation & everything and the operation of everything that went really well. Some contractors did a really good work. They did a really good job. We are enjoying our bill as it comes to our electrical and it cost us less money. They changed the project managers so many times and the last project manager didn't bother to read the stuff that was in the contract. We thought that we were all done, but he said no we still had things. Everybody else was really responsive. They were friendly and helpful.
Response from Petersen Dean Roofing & Solar
"Thank you for taking the time to submit a review about your experience working with PetersenDean as your solar contractor. We are glad that you are satisfied with the overall project and will continue to improve the project communication process."
Steve S.
Jul 2014
unknown
Response from Petersen Dean Roofing & Solar
"Thank you for taking the time to share your review of PetersenDean on Angie's List. Your feedback is important to us so we can reward success and improve on other areas. I will review your project with the team and see how we can improve communication moving forward. Thank you for your business and continued support."
Melisa W.
Jun 2014
unknown
Response from Petersen Dean Roofing & Solar
"Thank you for taking the time to post a review and we are glad you had a positive experience working with PetersenDean as your solar contractor."
Kelly L.
Mar 2014
Very professional during the entire project, from providing the estimate consultation to the completion of the project. They were punctual, quick in response time when questions or concerns were posed. What I appreciate the most is the availability of their personnel in responding to my inquiries even months after the work has been completed.
Response from Petersen Dean Roofing & Solar
"[member name removed], Thank you very much for taking the time to post a review of your project. We appreciate your business and continued support. Heath Hutchison Dir. Online Marketing"
Lori K.
Sep 2013
The entire process was great from the initial quote and sale, to the inside project management to the on-site supervisor and team who installed the roof. You can tell that the whole team are professionals with an excellent work ethic and quality. And, they did some above and beyond steps as well. For example, when I forgot to put the paperwork outside for the City of Danville inspector, the Project Manager came by again and picked it up to take it to the City.
The project took 2 weeks to complete and the team was here every day working diligently until it was complete. I already have so many compliments about how great the roof looks and we got to test it out in the downpour. It worked perfectly ... just as I expected.
The project took 2 weeks to complete and the team was here every day working diligently until it was complete. I already have so many compliments about how great the roof looks and we got to test it out in the downpour. It worked perfectly ... just as I expected.
Ron K.
Sep 2013
The finished work was excellent, however the time needed to complete the project was poor. It was suppose to take two to three days, but the project manager Felipe had multiple excuses... a truck breakdown one day, no trucks available for cleanup, no show on a couple of days, which drew the project out to two weeks, I had to call the scheduling supervisor several times, especially to get the finishing/clean up done.
Response from Petersen Dean Roofing & Solar
"[member name removed], Thank you for taking the time to post a review of your experienc working with PetersenDean. Your feedback is very important to PeteresenDean. We will investigate the project and pass your feedback on to the operations team that installed your project. Thank you for the opportunity to earn your business, Heath Hutchison Director of Online Marketing"
Niel N.
Sep 2013
.
Response from Petersen Dean Roofing & Solar
"(Member name removed), Thank you for taking the time to provide a review of your experience with PetersenDean on Angie's List. We appreciate your feedback. I will share your review with the project manager and the crew that worked on your project. If you have any specific feedback that you want to provide, please visit www.petersendean.com/customer-support. Thank you for your business and feedback, Heath Hutchison Director of Online Marketing"
Clemens D.
Sep 2013
Great experience. They consulted us on pre conditions for a Powersaver system, checked that everything would work ok, installed and permitted the system in 4 weeks total. Fast, responsive service at a great price.
Response from Petersen Dean Roofing & Solar
"Thank you for your business and taking the time to write about your experience working with PetersenDean on your solar electric installation project. The entire team appreciates your feedback. Heath Hutchison Director of Online Marketing"
Sam C.
Aug 2013
Longest part is the wait for the start date. We started process in late May or early june. Met with salesman and signed contract.
Salesman was professional and polite. We already knew that we wanted a 4.5 system based off of their on line promotion and the calculations that P G and E provided on line.
Salesman said it might take three weeks for each step but I figured it probably wont take that long to get moving. The drawings took about three weeks to get back from the design group. Again easy to approve we already had researched where the panels would go. Allot of information is on line even designing roof lay out from google .
Drawings were agree upon and then another three weeks waiting on installer walk and permits to city. Might of even been four weeks.
CIty approved on 4th of July week and the work stated two weeks after that.
Workers showed up with equipment on Weds and installed all 18 panels in 6 hours. Crew of 4 employees. We have a steep roof so workers were properly tied of with safety harnasses. One guy below handling panels and the other laying the tracks and panels.
Looked great, Employees took about thirty minutes for a cool down. Was a very hot week. They only left one soda can behind after they cleaned up. Might not of been theres since we have kids in the neighborhood
Next day two electricians showed up and did the electrical in 6 hours. Exceptionally clean instart. Conduit was bent properly and
there were no unnessary bends. Very professional installation.
Two weeks later the city inspector came back and met with the lead electrician . The final walk went flawless and the inspector even commented on how neat the installation was.
The out put on my system in about 4 kw mid day but have not researched weather it should be closer to the 4.5 kw since there are many variables involved with panels and the roof pitch etc.
Very pleased over all. The wait is the hard part. We all have to lean to wait.
Salesman was professional and polite. We already knew that we wanted a 4.5 system based off of their on line promotion and the calculations that P G and E provided on line.
Salesman said it might take three weeks for each step but I figured it probably wont take that long to get moving. The drawings took about three weeks to get back from the design group. Again easy to approve we already had researched where the panels would go. Allot of information is on line even designing roof lay out from google .
Drawings were agree upon and then another three weeks waiting on installer walk and permits to city. Might of even been four weeks.
CIty approved on 4th of July week and the work stated two weeks after that.
Workers showed up with equipment on Weds and installed all 18 panels in 6 hours. Crew of 4 employees. We have a steep roof so workers were properly tied of with safety harnasses. One guy below handling panels and the other laying the tracks and panels.
Looked great, Employees took about thirty minutes for a cool down. Was a very hot week. They only left one soda can behind after they cleaned up. Might not of been theres since we have kids in the neighborhood
Next day two electricians showed up and did the electrical in 6 hours. Exceptionally clean instart. Conduit was bent properly and
there were no unnessary bends. Very professional installation.
Two weeks later the city inspector came back and met with the lead electrician . The final walk went flawless and the inspector even commented on how neat the installation was.
The out put on my system in about 4 kw mid day but have not researched weather it should be closer to the 4.5 kw since there are many variables involved with panels and the roof pitch etc.
Very pleased over all. The wait is the hard part. We all have to lean to wait.
Response from Petersen Dean Roofing & Solar
"[removed member name], Thank you for the opportunity to earn your business and taking the time to write about your experience working with PetersenDean on your solar electric installation project. Heath Hutchison Director of Online Marketing"
Gary R.
May 2013
The representative [Paul Beckman] that came out for the initial proposal/estimate followed through the process of replacing our roof and installing the solar was terrific - professional, responsive, and knowledgeable. We were given a no bs sales pitch and weren't pressured into anything, nor did they bad mouth the competition as others did. The installation was not without glitches - like one of the workers ended up with a foot though one of the ceilings - but they handled the repair immediately and without fuss. We now have a roof without leaks that looks great and the PGE statements are something I can now look forward to! I can without reservation recommend Petersen Dean.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Petersen Dean Roofing & Solar is currently rated 4.6 overall out of 5.
Petersen Dean Roofing & Solar accepts the following forms of payment: CreditCard
Yes, Petersen Dean Roofing & Solar offers free project estimates.
No, Petersen Dean Roofing & Solar does not offer eco-friendly accreditations.
No, Petersen Dean Roofing & Solar does not offer a senior discount.
No, Petersen Dean Roofing & Solar does not offer emergency services.
No, Petersen Dean Roofing & Solar does not offer warranties.