Petersen Dean Roofing & Solar

Crap. Crap. Crap. They totally screwed me.

Called them after seeing a special offer on an infomercial. I've had solar panels for over 15 years, which I installed myself, so I'm probably more informed on what I needed vs. what they were trying to sell. To my pleasant surprise, the package that the sales rep put together was in line with what I wanted. Since this was in addition to the existing panels, which already occupied the prime roof area, the planning and layout was probably more challenging than a standard job. Since PD is a big organization, sales, planning and permitting, and installation were all handled by different departments, but we had a single coordinator that was in communication with us by phone and email as we went through each stage. They were great in getting through the planning and approvals, especially with getting the information for our HOA and interfacing with PG&E. The main installation of the panels and wiring was completed in less than a day! (It took me several days to install my first system, 15 years ago.) After a couple of quick returns to install an additional ground rod and install the monitoring interface, we were done. The improvements in the panels and supporting electronics over the last 15 years is impressive. One of the key factors in deciding to add the extra panels was the low-interest financing. With a 12-year loan, the loan payment is essentially offset by the reduced electricity bill (since it's adding to my exiting system, the savings aren't as great as a new install), but I know that these panels can keep producing way past the last loan payment. But, the main reason I added the panels was to cut down on fossil power. I don't consider myself a tree hugger by any stretch of the imagination, but if I can help slow the meltdown of the planet, even a little, without any dollars out of my pocket, and eventually same some bucks in the process, why not?

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Everybody I dealt with at PetersenDean was very courteous and professional.  The ones I can name are: Joe Brodnik, Sahar Nessari, Linda Nguyen. The price and warranty were the best of the four quotes I received. The whole process was very smooth and I haven't had any problems with the system.  I'm very glad I chose them.
They have a project status page that provided clear information at every stage.  When I emailed or called, they responded within 24 hours.  I contacted them based on customer reviews and their warranty policy.  The salesman was low key and honest.  He made it clear that there was a waiting list for installation so I knew it would take a few months.  In the end, it was faster than I expected.  They provided clear written plans and handled the city inspection completely.  The connection to PG&E quickly followed.
I highly recommend them.  I have two important notes:
- Be sure to get a clear picture of the schedule.  It's complicated and they may have a waiting list.
- The initial quote on the phone was for a much bigger system than they were able to install.  They can only tell so much from a satellite image of the roof.  Their on-site inspection showed that my roof was more complicated and not ideal for solar.  The quote was adjusted down for a smaller system.  I understood that they were oversizing the system, so I wan't surprised.  Your roof may be simpler, but beware that this can happen.

We have a roof in need of replacement.  They patched a particularly bad area a couple of times?

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I contracted with Petersen Dean (Solar World) for my solar installation.  I purchased the system outright, rather than leasing (more cost effective).  They seem to have a good product and an excellent warranty.  Price was very reasonable and in line with others I got bids from.  Everything went smoothly,  I didn't like the first panel layout, so they redid it to my satisfaction.  Installation was done in one day.  They coordinated the permits with the city and the PG&E connnection.  I am very happy with my solar and am already saving money on electricity.

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Peterson Dean replaced the roof on my house. The estimator was professional and friendly. I was not present during the work. When I went up on the roof later, I was impressed. It looked beautiful, and my skylights were well protected from water runoff, which is what I requested. I'd recommend them, and I'd use them again.

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They're a huge solar company. They're national. We came in contact with them through advertising, homework and research. They advertise on TV. They do solar plus roofing. It cost us a lot of money. They're expensive. They were very professional. We were very pleased with their service. They're reliable, honest and professional. They're the best.

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Their Solar prices are extremely competitive. That is one of the main reasons we went with them. They had a pretty large staff that came. Very good dedicated team that came out and did the work.

I think they're pretty good. They're not the quickest about getting back about stuff but every little issue that I had, they fixed it and made it right, without any problems and without charging me any more. They stand behind their work. When they come to work, they do everything really fast, which is nice. The roof looks good and it hasn't leaked so far.

It was great! They were prompt and I had million questions for them that they all answered efficiently. They got the job done on a decent time scale.

It was good. I have recommended them. They did a good job at a reasonable price. I had no problem with them.

ASKED FOR ADDITIONAL WORK LAST YEAR.

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