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JEM Appliance Service & Repair

With Angi since September 2012

We repair a variety of appliances all over the Bay Area. Our technicians have over 10 years of experience and continue to work through the pandemic.

Business Highlights

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Verified Reviews

3.3

(3) Verified Reviews

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Showing 1-3 of 3 reviews
Steven E.
1.0
07/11/2013
The technician showed up on time. He then went to my dishwasher and when he looked at the dishes that had been washed using the dishwasher for the first time he saw the what looked like black mud on all of my dishes and told me that I must have left dirt on them. He then opened the bottom of the unit from the inside and found what he called dirt that was left there by the factory. He cleaned that part and told me I needed to run the unit with nothing in it and I did. When I placed the dishes back in it did not clean one bit of whatever was on them. He then returned on 7/10/2013 and simply told me that I need to wash the dishes by hand and when he took a bit of water to some of the dirt on the dishes it ran off but he could not explain why the dishwasher could not do the same thing and told me the unit was fine and have a good day. I stopped him and told him my wife and I heard what sounded like a gun shot while the unit was running and he told me it was the door to the soap dispenser opening but we have only heard it twice while the dishwasher has been run 6 times.
Description of Work
Repair a brand new(less that 1 month old) Samsung dishwasher.
Category
appliance repair
Marin B.
4.0
04/29/2013
They have a four hour window which is annoying and they called to cancel my appointment 2 hours into waiting for them then mixed up the window of the next appointment, fortunately the tech was bale to come back later in the day and when he did he did the job quickly and professionally.
Description of Work
Dryer Repair
Category
appliance repair
Bonni T.
5.0
09/28/2012
Called my warranty provider for an issue with a Samsung washer. First provider that was called out took 2 week and still did not have my part. I called my warranty provider at 5:30pm on 9/25 and they changed my service call to JEM Appliance. At 8:45am 9/26 JEM called me and verified what I needed done. Told me service person would be there before 12:00pm. Service Tech arrived with correct part and took less than 10minutes to fix my issue. JEM is Samsung appliance certified and when trying to get parts from Samsung this is very important.
Description of Work
Replaced a faulty locking mechanism on a Samsung front load washer.
Category
appliance repair

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Phone

Address

26210 Industrial Blvd

Hayward, CA 94545

Map showing JEM Appliance Service & RepairView larger map

Other Information

Services Offered

Appliance Repair,

Services Not Offered

Small kitchen appliances, such as coffee makers, toasters, etc.

Payment options

Check
MasterCard
Visa
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

FAQ

JEM Appliance Service & Repair is currently rated 3.3 overall out of 5.

JEM Appliance Service & Repair is open:

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

JEM Appliance Service & Repair accepts the following forms of payment: Check, MasterCard, Visa

No, JEM Appliance Service & Repair does not offer eco-friendly accreditations.

JEM Appliance Service & Repair offers the following services: Residential and commercial appliance repair & maintenance.

Small kitchen appliances, such as coffee makers, toasters, etc.