BaySide LockSmith Inc.

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His work was fine and he was courteous and helpful.  He satisfied my need.

I closed on a new home purchase and needed to change the locks. I called Bayside Locksmith and made a same day appointment.  That evening Greg proficiently and quickly rekeyed the whole house and had me test all the locks.  Also, as he was packing his tools up he did not get ruffled when I told him I forgot to mention the need for a door leading up from the basement stairs into the main house needed to be rekeyed too.  He smiled and said he wasn't leaving until the job was done and I was completely satisfied.  I will definitely use Bayside Locksmith again.

It went very well.  My roommate was moving out and I wanted to locks changed immediately!  Unfortunately my roommate wasn't done moving by the deadline I had given, so he was still moving out when the locksmith arrived.  I asked the locksmith if I could reschedule because things weren't going as I had planned.  He looked at me, then noticed my roommate moving boxes out of the house and said "No need to explain anything to me" he said he could come back the following morning around 11am.  Which was a relief that 1. He could come back the following morning 2. He wasn't going to charge me for showing up and not doing any work 3.  He wasn't there to judge the situation.
He came back the next day in the time frame he provided and was very nice and professional. 
I did have one lock that wasn't working and he said he could change it out for me and was very clear about what the additional cost would be.  There wasn't anything unexpected when I got the final bill.

unknown

When I moved into my new house, I bought a pile of new deadbolt locks for all the exterior doors.  Of course I wanted awesome, fancy ones, and I wanted them to all have the same key.  So, I buy them all at Home Depot and pay to have their staff locksmith re-key them to all match each other, a process which required I leave the locks there overnight for the morning shift.
My sister was in town to help with the move, and since i had to work she offered to go pick them all up during that day.  She did.
When I got home, the locks were all there, stacked neatly on the stairs.  I didn't want to waste time changing locks that day, since my sister was leaving in the morning.  So installing the locks was put off another day.
The next evening, I went to install the locks.  Hmmm...where are the keys?  They're not in any of the boxes...
I text my sister "Hey, do you remember where you put the new keys?"
Her: "Crap.  They're on my keyring.  I didn't want to lose them."
Argh.  She's in New Mexico at this point.  No problem, we think, she can just FedEx them.  I've never had anything but great experiences with FedEx.
Well, until this time.  FedEx lost them somewhere between Sacramento & the Oakland hub.
Argh.  After literally a week of daily calls to FedEx asking for a trace, they decide they're officially lost.
I call Home Depot and explain the situation.  The random Hardware person says this is no problem and to bring all the locks in.  The staff locksmith disagrees -- in order to re-key, he needs at least one working key or I would need a locksmith to pick each cylinder so that it's in an unlocked position.  I call his locksmith friend who says it'll be "usually $25 to $50 per cylinder, depending on the type".  But he's not even in the shop, he's driving somewhere.
So, I use my handy AngiesList iPhone app to find a local locksmith and Bayside Locksmith is very close.  I call them and explain the situation.  Slightly cheaper estimate per cylinder, but same basic deal.  *sigh*  What can I do?
I drive over with my sad pile of unlockable locks and brace myself to basically re-pay for everything.  I take them into the shop and tell my sad tale.
The guy takes one of the lock halves, does some wizardry with the lock (picking it from the back of the housing using a little metal spoon thing, not picking it in the through-the-keyhole way I would have expected), drops the cylinder, examines it visually, manually grinds out a series of test keys, and on the third attempt, BOOM, locks open.
He only charged me $35, but I had a pile of spares made.  Totally saved my a**.
You should go here.  Seriously.  They have an excellent selection of those exciting screen-printed keys, too.

Wanted the lock changed because keys had been lost together with material that could be traced back to our address.  They gave an estimated arrival time within 2-3 hours of our call.  They arrived on time and completed the rekeying and provided 3 copies of the new key.

After he tried to order a new lock and found out that it was not longer available, we went ahead with his second option.  We were pleased with his efficiency and prompt work.
Mr. and Mrs. Rayburn.

He was great. He showed up right away and took care of everything. He was very professional. It’s not his fault, but there is one door that is from a different company; so he wasn’t able to key it with the rest of the locks. He didn’t understand that but he said that the company had a different locking mechanism and it can’t be keyed with a normal lock. Overall, the job turned out fine.

The Locksmith dispatched a truck within an hour of my call. It arrived promptly. They repaired and re-keyed three (3) door locks that had been troublesome for the last five (5) years. They completed the work in an hour. They were personable and professional. I will use them again and reccomend them to my neighbors.

The locksmith arrived a little late as he was given incorrect address. When he arrived I told him what he needed to do.  He explained to me the work he would perform and how much it would cost.   I agreed to his proposal.  He completed the work efficently in a professional manner.

I was looking for someone local and independent (thank you Angie's List). I called late in the afternoon for service.  At that time they did not have anyone available so we scheduled for an early morning appointment a couple of days later (my choice - they could have been there sooner).  Our house is old and the front door had a very old lock and handle.  He knew exactly what to do, had all the parts with him and rekeyed, cleaned and lubricated all the locks.  It took him about 20 minutes.  Great service!

Needed to rekey locks on a new home. Bayside showed up on time and rekeyed and lubricated the locks without any problems.

Called on Sunday and was politely asked to call back on Monday. I did and was told that a technician was available on the same day. A time was set and the technician arrived right on time. He identified the problem and quickly got to work. The work was completed very professionally. I'll definitely use the company again if I need additional service.

We needed locks re-keyed for our new home. Turns out the lock mechanisms were old and not serviceable. Ordered new locks, but were call out of state before the gentleman could install the locks. No problem. Bayside installed the locks while we were gone and left a key for us. I thought the labor was a high @ $295 for travel and about 2 hours of work. I mean Great Scott that's more per hour than I earn and I have a Master Degree. Still the service was excellent.

I WAS SATISFIED WITH THE WORK PERFORMED BY BAYSIDE LOCKSMITH, THEY WERE PROFESSIONAL AND ON TIME, PRICE OF THE JOB WAS COMPETITIVE WITH OTHER LOCKSMITHS.