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Alpha Plumbing & Rooter Service

Plumbing, Drain Cleaning, Water Heaters,

About us

Established in 1989, family owned, licensed, & a 2x- Super Service Award winner, we specialize in all aspects of plumbing services. If you need a reliable plumber here in the East Bay and Hayward, CA, ALPHA PLUMBING & ROOTER SERVICE INC. is at your service. Our goal is to provide accurate plumbing installation and repair work, no matter the size or scope of your project. Whether you 're looking to replace a faucet, install a new shower, or repair a damaged pipe or drain, we're the team to trust in Hayward, CA to get the job done right. We take pride in customer satisfaction, where it has allowed us to be A+ rated on the Better Business Bureau and to win the Super Service Award on Angie's List in 2015 and 2017! Give us a call today! (LICENSE #711772)

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

major & minor residential plumbing repairs, light commercial plumbing, drain cleaning, water heater installation, repair/replace faucets & toilets, leak detection/ repair, tubs/showers replaced, install gas lines, replace water mains & sewer lines, video camera sewer inspections, copper repipes, water recycling systems, remodels & additions.

Services we don't offer

Give us a call to discuss your all your plumbing needs today!

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.835 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
0%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 1-25 of 35 reviews

Hank S.
05/2022
5.0
plumbing, water heater repair, drain pipe, sewer cleaning
  + 2 more
Have worked with Alpha Plumbing for close to 18 years and have always received the most professional service. Highly recommend to anyone
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Alpha Plumbing & Rooter Service
Thank you for the review, we try to take pride in our work, and customer satisfaction

Scott A.
08/2020
1.0
plumbing, drain pipe
  + 0 more
Asked for a quote/estimate twice. Never received a response.
Description of Work: Kitchen faucet installation
Rating CategoryRating out of 5

Shawn E.
01/2020
5.0
drain cleaning
  + -1 more
It went fine. They were prompt, quick and they take care of everything.
Description of Work: They unclog my drain.
Rating CategoryRating out of 5
Yes, I recommend this pro

VICKI S.
01/2020
5.0
plumbing, drain pipe
  + 0 more
It was a good job and I would defiantly use them again. Cleaned up after each day of work. Work done professionally and smoothly. Would recommend with 5 stars *****
Description of Work: Hot water pipe leak. Rerouting pipesN/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Steve Z.
01/2020
5.0
plumbing
  + -1 more
This was an extremely tricky project as we did not want to crack any surrounding tile which were no longer available. Lonzo brought along not only another plumber but also a tile guy just in case. He came over twice before doing the work to be sure he had everything just right. The work was done flawlessly and sink looks like it was always there!
Description of Work: Replaced an under mount sink with an over mount kitchen sink
Rating CategoryRating out of 5
Yes, I recommend this pro

Louis J J.
10/2019
5.0
plumbing
  + -1 more
They were pretty good but I was not able to contact them. I'm not sure if they went out of business.
Description of Work: They cleared the sewer line and put a cleanout.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Lindsay V.
08/2019
5.0
plumbing, drain pipe, drain cleaning
  + 1 more
Alpha plumbing employees are all very reliable and professional as well as honest, kind and hard-working. When the project called for drywall replacement they were able to bring in a specialist for this as well who also proved to be very reliable, honest and kind. They were very good about giving estimates and consulting with me as far as the materials and fixtures I wanted to use. I would definitely recommend Alpha Plumbing and I would use them again if needed.
Description of Work: I needed all new pipes in my kitchen as well as in the shower in my bathroom. I also needed to replace an old leaky dishwasher and have a new shower put in, along with a lot of drywall work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald E.
02/2019
1.0
plumbing
  + -1 more
NEVER CALLED AND NEVER COMPLETED THE WORK!!
Description of Work: THEY NEVER DID THE WORK! THEY LIED

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


A G H.
02/2018
4.0
plumbing, drain cleaning
  + 0 more
He needed to replace pipe because it was in bad shape. He had to do a couple of trips because “they” gave him the wrong one. It took longer than he expected but he was thorough and tried to unplug without replacing. He called his boss after assessing the problem and got a new estimate for the job. The only problem that I saw was that I asked to have the water running to see if it was fixed. He was in a hurry to get the check ( ah! No credit card!! Too bad if in an emergency) and probably he was worried that the job took longer than expected. This company has a fixed price to come to your house.
Description of Work: UnPlugged bathroom sink!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sherry N.
12/2017
5.0
excavators, plumbing
  + 0 more
Lonzo and team promptly came out, tried clearing the blockage, and had to bring in additional line to get to the issue. It turned out that the issue was somewhere between the house and the street. Had to excavate the front walkway and portion of the lawn to check the sewer pipe, and found that an old Oleander bush root broke into the clay sewer pipe. Alpha plumbing located the problem, offered alternate solutions, (we chose to replace the whole pipe rather than just the affected section and had them install two two-way sewer clean out access points (one by the sidewalk and one by the house), Lonzo and his team dug up and removed the Oleander bush. They were quick, professional, and caring about our situation. We are back in business, thank God!
Description of Work: Water was not draining to the sewer as normal - super slow. It did not drain fast enough which caused sewage and water to back up into shower bathtub, toilets, etc. this affected everything that drains water (washing machine, dishwasher, shower, toilets etc.) Had another plumber come out prior, but he did not resolve the issue completely.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Cheryl R.
06/2017
5.0
plumbing
  + -1 more
they did the job that needed to be done
Description of Work: I need a gas pipe turn so that I can, move my new stove back where it should be.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HARRY N.
06/2017
5.0
plumbing
  + -1 more
Excellent service, prompt, professional, installed right.
Description of Work: Replace water main from house to meter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WALTER S.
01/2017
5.0
septic tank
  + -1 more
The only problem we had and they fixed it and they were very conscientious about it, the driver hit back into a fence along our tennis court and then pulled a little bit and they came, rooter rooter came up and fixed it, so they were attentive to us and it was a difficult backing situation and I don't really blame them and they fixed it so in a way it's kind of a good sign because they were conscientious about it, they make a mistake they fixed it. They pump the septic tank pretty straight forward they pumped it out and drove away, he had to come back and do a second one.
Description of Work: They pump the tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Gloria A.
12/2016
5.0
plumbing
  + -1 more
Wonderfully! Lorenzo was a kind and very knowledgeable plumber as well as his staff. He quickly assessed the problem and fixed it. His pricing is breathtakingly low. I highly recommend Alpha!
Description of Work: Pipe is crawl space needed replacing. He also tracked an additional leak in the wall. Thank goodness he found it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Rene W.
10/2016
5.0
excavators
  + -1 more
Very well. Lonzo was able to come out on a Sunday and fix the problem within just a few hours of being called. We have used his services multiple times and he is always pleasant, punctual, and professional.
Description of Work: Unplugging of a shower drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Annie L.
12/2015
5.0
plumbing
  + -1 more
Our call was returned quickly. I told him our issue (toilet) and his first question was "do you have another bathroom. I really appreciated this because we only have one. It was 2:00 in the afternoon and he said he'd come out today (whew!). He arrived on time as promised. He took care of our issue, explaining what he was doing, and why, along the way. He DIDN'T try to sell us services we didn't need. We are so pleased to have a plumber we can trust. I have no concerns in recommending this company to others. Very professional and pleasant.
Description of Work: Cleared out pipes in the toilet and replaced broken parts (rather than telling us we had to replace the whole thing).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Mary E E.
02/2015
5.0
drain cleaning
  + -1 more
It went very well. He did the job that I had asked him to do. Gave me advice on how to keep it clear in the future.
Description of Work: unclogged drain with snake

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Patti H.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
Excellent. very courteous, professional, clean and quick!!! highly recommend
Description of Work: Cleared a drain, evaluated my toilet (that clogs up all the time) and replaced parts in my kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$69

SHARON D.
01/2015
5.0
gas leak repair, plumbing
  + 0 more
He was very thorough and quick. I would hire him again, if my regular plumber was not available. Its nice to know I have a good backup.
Description of Work: There was a gas leak in my garage. His name was given to me by my regular plumber who was out of town. They came out right away.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Linda T.
01/2015
5.0
plumbing
  + -1 more
They are the kindest plumbers around. They are extremely trustworthy, and do wonderful work. I'd highly recommend them, 10/10!
Description of Work: We have used these plumbers for many years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOYCE W.
01/2015
5.0
plumbing
  + -1 more
They were wonderful and everything went well. The plumber was kind and considerate. He went about doing his work without a lot of chatter. The pricing he gave me was terrific. He explained everything that he was going to do. Every time I got in there to use it, I'm thankful that it's fixed.
Description of Work: They fixed a drain that had burst under my sink. Most recently, I had a leak from the faucet in the tub so they fixed that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MAX D.
01/2015
5.0
plumbing, water heater repair
  + 0 more
They were very good. They came out to do the plumbing in the kitchen, so when they were done, I showed them the water heater, so they fixed it right then. I then showed them the plumbing in the bathroom that needed repaired as well. He explained to me what my problem was and explained to me step by step what he would be doing. I thought the plumber was very prompt and timely. The price was right and the work they did was outstanding!
Description of Work: They did some work on my hot water heater. They also did some work on my plumbing in the kitchen and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe S.
01/2015
5.0
plumbing
  + -1 more
They did a great job! The guy is extremely professional and fair priced. He has high quality work and I would highly recommend him!
Description of Work: They replaced two shower valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolynn V.
07/2013
2.0
plumbing
  + -1 more
He went to check on my faucet on one of my homes. He was able to fix the problem, but a couple days later, it started to leak again. He was suppose to come back immediately and he called to say he wasn't going to fix the problem. He never followed up on it.
Description of Work: He replaced a pipe on my water heater, it was leaking.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Alpha Plumbing & Rooter Service
We do our best to take care of all of our customers. I am sorry that we were not able to service [member name removed], after looking at the dates, there are now records that we charged her anything to fix a faucet in 2013 so it is hard to respond to this review, it would have been good to have received a phone call last year when this was supposed to have happened. please feel free to call (510)750-0149 Lonzo

Carolynn V.
01/2012
5.0
plumbing
  + -1 more
He was able to fix the leak, and I haven't had any problems since.
Description of Work: I had a problem with a faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500
    • 1(current)
    • 2

Contact information

30042 Mission Blvd #121, Hayward, CA 94544

http://www.alphaplumbingcorp.com

Service hours

Sunday:
6:00 AM - 10:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
711772
Trade License Locale
California
Trade License Authority
California: Contractors
Trade License Expiration
08/31/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps

FAQ

Alpha Plumbing & Rooter Service is currently rated 4.8 overall out of 5.

Sunday: 6:00 AM - 10:00 PM

Monday: 6:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 6:00 AM - 10:00 PM

Alpha Plumbing & Rooter Service accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Alpha Plumbing & Rooter Service does not offer free project estimates.
No, Alpha Plumbing & Rooter Service does not offer eco-friendly accreditations.
No, Alpha Plumbing & Rooter Service does not offer a senior discount.
Yes, Alpha Plumbing & Rooter Service offers emergency services.
No, Alpha Plumbing & Rooter Service does not offer warranties.
Alpha Plumbing & Rooter Service offers the following services: major & minor residential plumbing repairs, light commercial plumbing, drain cleaning, water heater installation, repair/replace faucets & toilets, leak detection/ repair, tubs/showers replaced, install gas lines, replace water mains & sewer lines, video camera sewer inspections, copper repipes, water recycling systems, remodels & additions.
Give us a call to discuss your all your plumbing needs today!

Contact information

30042 Mission Blvd #121, Hayward, CA 94544

http://www.alphaplumbingcorp.com

Service hours

Sunday:
6:00 AM - 10:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM